AU Leadership Series

Auburn University's Office of Professional & Continuing Education provides non-credit education business, leadership, and management programs designed to strengthen your organization. Strong leadership and management skills are essential to success in all organizations and our programs are designed to build and sharpen these skills through a variety of offerings.

August 7, 2018 – The New Conflict Management – Strategies for Dealing with Tough Topics & Interpersonal Conflicts

Allison Blankenship
Allison Blankenship
BA, Communication – Auburn University

Research shows that managers and supervisors spend 80-90 percent of their time trying to resolve or contain conflict. The result? Resentment, poor morale, breakdown in communications, lowered productivity, increased frustration and higher turnover due to unresolved issues, just to name a few. And, that’s just the conflict at work – we haven’t discussed the issues at home…

More than 50% or the people we live and work with dread or avoid conflict at any cost. Yet conflict is a natural part of life. Most people respond to conflict negatively because they haven’t been taught the skills to make it productive, comfortable and effective. When communicated correctly, conflict can actually become a positive motivator that can re-energize your team.

*This session is recognized by SHRM to offer Professional Development Credits (PDCs).

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For Registration form or to register groups of 4 or more please contact Brent Gibson, brent.gibson@auburn.edu or 334-844-3342.

Last Updated: April 27, 2018