Wage verification requests of former and current employees of Auburn and AUM are directed to The Work Number, an income and employment verification company which provides immediate access to employment and wage data. 

System Advantages

The Work Number automates the verification process by instantly and securely delivering employment information that requestors such as banks or government agencies rely on to make credit granting or benefit entitlement decisions (mortgages, loans, etc.).  

It is important to note that the Office of Information Technology (OIT) has reviewed the data elements and business processes to ensure that The Work Number will safeguard sensitive data. The Work Number is PCI compliant and has the necessary measures in place to safely store and protect Personally Identifiable Information (PII).

Clients of The Work Number include lenders, property managers, pre-employment screeners, and social service agencies. Utilizing The Work Number for employment and wage verification benefits Auburn University and Auburn Montgomery employees and departments in multiple ways:

  • By eliminating the need for internal verifications, The Work Number reduces the turnaround time associated with employment or wage verification. A properly credentialed verifier, such as a bank or mortgage company, can now securely access employment verification data at any time at / (Employer code: 157329). This is especially beneficial during the periods when most Auburn University offices are closed, such as the weekend, or during extended holiday breaks. 

  • Through the The Work Number portal, employees are allowed complete visibility into the verification process. Employees can block access to their data, generate their own reports, or choose to be notified when someone views their data. 

  • The Work Number’s employment verification process is secure.  Not only does The Work Number validate the identity of all users of its system prior to allowing access to sensitive employee data, but a complete audit trail of every verification is created and then is made available to employees.

  • Live support is available during normal business hours by calling 1-800-367-5690.

How do I login to The Work Number?

  1. Start by going to https://employees.theworknumber.com.

  2. Select “Log In” and follow the simple prompts.

  3. Enter the Employer code 157329.

  4. If this is your first time, pick “Register Now”. 

  5. If you are a returning user, enter your username and password.

  6. The screens prompts will walk you through all the steps to help verify your identity and keep your account private while offering helpful messages if you have problems.

FAQs

The Work Number® from Equifax is a simpler and more discreet way to help get proof of your employment and income information to credentialed companies when needed. It’s available 24/7 so that you can get the decisions you need when you need them.

Without The Work Number service, a lender, property manager or pre-employment screener could call Auburn and ask to check on your employment or income. Also, many verifications happen after business hours or on weekends.

Not just anyone can ask for your personal information. They have to be credentialed and have a permissible purpose to obtain the information. The Work Number service requires requestors to be credentialed verifiers, meaning they have to go through a credentialing process to prove they have a permissible purpose under the Fair Credit Reporting Act (FCRA) in order to make a request and receive information. 

In addition, you have to give permission for a verifier to get your income information from The Work Number database. This is called consumer consent, and it’s usually part of an application you complete for a job, for a lease, or for credit. 

The Work Number database is governed by the FCRA, which requires that employees be able to see who has requested their information and that you can check your data and dispute anything that may be wrong or inaccurate. You can access your Employment Data Report, a consumer report from The Work Number, to learn more. 

The Work Number uses stringent security standards to help protect data. These protocols include advanced data encryption, physical security controls in the data centers, and user identity verification through multiple steps (often referred to as multi-factor authentication). There are also controls required under the FCRA to help protect your privacy. 

Typically, among other things, verifications are needed whenever someone: 

  • Applies for a loan or public aid

  • Leases an apartment

  • Applies for a job

  • Updates their immigration status

  • Applies for a new credit card

This code identifies Auburn University with The Work Number. It can be searched by typing in Auburn University, or you can use the employer code 157329 to access The Work Number.

They can do one of the following:

Your Employment Data Report (EDR), a consumer report from The Work Number, provides your current and historical employment and income information on The Work Number database, as well as a list of all verifiers who have requested your information in the previous two years.

Because The Work Number database is governed by the Fair Credit Reporting Act, the EDR is available to you for free.

You can do one of the following to access your EDR:

  • Visit The Work Number website.

  • Call 866-604-6570.

  • Login and select the Employment Data Report tab.

If you notice something wrong or inaccurate on your EDR call The Work Number Employee Service Center for assistance or select the Dispute Center tab once logged in:

  • Call 866-222-5880. (Monday-Friday, 7 a.m.-7 p.m. CST).

  • TTY- hearing impaired: 800-424-0253

The Employer Code is 157329.

If you would like to put a freeze on your employment information available to verifiers, call The Work Number Employee Service Center for assistance or select the Data Freeze tab once logged in: 

  • Call 866-222-5880. (Monday-Friday, 7 a.m.-7 p.m. CST).

  • TTY- hearing impaired: 800-424-0253

The Employer Code is 157329.

For More Information

For assistance contact The Work Number Employee Service Center at 800-367-2884. (Monday-Friday, 7 a.m.-8 p.m. CST)

Last updated: 11/30/2023