Check out 'thrive!', our mental health wellness website

Employee Assistance Program

Through our Employee Assistance Program (EAP), which is administered by Uprise, any full-time benefit-eligible employee — even those who don’t subscribe to our health insurance plan — has access to six EAP calls (up to 30 minutes each) per employee and per covered family member free of charge. (While our EAP normally offers three calls per calendar year, this number has been increased during the COVID-19 pandemic.).

An EAP program is a confidential assessment, counseling, and referral service for all regular employees and their eligible dependents who need help with:

  • Marital and family issues

  • Alcohol and other drug dependency

  • Stress-related issues

  • Financial/legal referrals

  • Emotional problems

An EAP counselor can help identify problems and assist in working through them. The counselor can also determine the best alternatives and, if necessary, make appropriate referrals to other professionals who specialize in particular areas.

For more information, call 1-800-925-5327.

Mental Health and Substance Abuse Treatment

Health insurance plan subscribers also have up to 30 visits for mental health and substance abuse treatment available in a calendar year.

IMPORTANT: If the claim is filed with a COVID-19-related diagnosis, the copay will be waived during the pandemic.

For more information, call 1-800-925-5327. 

Auburn University Marriage and Family Therapy Center

The Marriage and Family Therapy Center (AU MFT Center) offers in-person along with technology-assisted family therapy services (TAFTS) to AU employees and their families. Therapists offer individual, couple or family therapy for mental, behavioral, and emotional diagnoses, along with therapy for coping and relationship support.

For more information visit

Last updated: 10/12/2023