Administrative Support Development Plans

Human Resources (HR) has revised the development requirements for all administrative positions at Auburn University. 

This change is intended to give supervisors and administrative employees additional flexibility in creating a development plan to ensure the requirements are appropriate for the employee and their respective duties and responsibilities.  Administrative employees, supervisors, and campus leadership all provided feedback on how to improve this process.

How Will These Changes Benefit Employees?

Previously, HR provided a defined curriculum model for every job level in each of the administrative position job families.  Administrative employees were required to complete this curriculum for job family promotion eligibility.  However, due to variances among administrative roles across campus, aspects of the curriculum model often did not fit into an employee's job duties and responsibilities.

Moving forward, supervisors and administrative employees can work together to design a development plan that will best fit the employee’s development needs in relation to their current duties, responsibilities, performance review, and aspirations. Human Resource Development (HRD) has created an Employee Development Plan Form to assist in this process.

The process of creating an administrative employee’s development plan for the next performance year should occur during the individual’s performance review. This will help ensure that both the supervisor and employee are involved in creating the development plan and that the employee’s performance review ratings are taken into consideration.

These changes will give our administrative employees the freedom and flexibility needed to focus their development on the training courses that are most beneficial to them as individuals, to their departments, and to the University. Please send any questions or concerns regarding these new changes and processes to hrddept@auburn.edu.

Supervisor Instructions

  1. Complete the Employee Development Plan Form at the time of the employee’s performance review

    • A list of recommended courses based on specific job duties often performed within administrative roles is provided below. This list is meant to be used as a tool in designing an employee’s development plan, but in no way indicates that an employee is required to take these courses.

    • Helpful tips:

      • Entering the course number in FastTrain will bring up a course description

      • Check the HRD course schedule to ensure each course is offered within the next year before making it part of the development plan for an employee

  2. Keep a copy of the completed form for your records, provide a copy to the employee, and submit a copy with the employee’s annual performance review.

Suggested Development Plans for Administrative Support Positions

  • HR295 Approaches to Professional Communication I

  • HR410 Approaches to Professional Communication II

  • HR560 Interpersonal Communication Skills

  • HR700 Working with High Conflict People

  • HR910 Presentation Skills

  • HR920 Effective ListeningLG180E Title IX: Identifying and Responding to Sexual Misconduct

  • MG120 Professional Ethics

  • MG350 Group Dynamics in the Workplace

  • MG510 Meeting Skills

  • MR150 Preventing Unlawful Harrassment

  • OM100 General Funds Management

  • OM120 Payroll and Benefits

  • OM130 Student Financial Services

  • OM150 Procurement and Payment Services

  • OM190 Introduction to Sponsored Projects

  • OM220 Property Control

  • OM240 Student Affairs Programs

  • OM260 Human Resources - Employment

  • OM280 Human Resources - Compensation

  • OM300 Human Resources - Campus Relations

  • OM320 Human Resources - Performance Development

  • OM340 Human Resources - Leave and Payroll

  • OM380 Facilities Management

  • OM400 OIT Services

  • OM460 University Information & Procedures

  • OM600 General Program Orientation

  • OS160 Writing Professional Email

  • PC905 2016 Microsoft Word Level 1

  • PC920 2016 Microsoft Access Level 1

  • PC921 2016 Microsoft Access Level 2

  • PC930 2016 Microsoft Excel Level 1

  • PC931 2016 Microsoft Excel Level 2

  • PC970 Introduction to Outlook

  • TW100 Building and Sustaining a Service Culture

  • TW200 Effective Telephone Communication Skills

  • CT200 Introduction to the Banner Admin Financial System

  • CT201 Introduction to Self-Service Banner Financial System

  • CT250 Reading Budget Balances in Banner

  • CT300 The Banner Human Resource System: Personnel & Payroll

  • HR295 Approaches to Professional Communication I

  • HR410 Approaches to Professional Communication II

  • HR560 Interpersonal Communication Skills

  • HR700 Working with High Conflict People

  • HR910 Presentation Skills

  • HR920 Effective Listening

  • LG180E Title IX: Identifying and Responding to Sexual Misconduct

  • MG120 Professional Ethics

  • MG180 How to Conduct an Interview

  • MG350 Group Dynamics in the Workplace

  • MG510 Meeting Skills

  • MR150 Preventing Unlawful Harrassment

  • OA100 University Student Employment Services

  • OA200 How to Hire a Foreign National

  • OM100 General Funds Management

  • OM120 Payroll and Benefits

  • OM130 Student Financial Services

  • OM150 Procurement and Payment Services

  • OM190 Introduction to Sponsored Projects

  • OM220 Property Control

  • OM240 Student Affairs Programs

  • OM260 Human Resources - Employment

  • OM280 Human Resources - Compensation

  • OM300 Human Resources - Campus Relations

  • OM320 Human Resources - Performance Development

  • OM340 Human Resources - Leave and Payroll

  • OM380 Facilities Management

  • OM400 OIT Services

  • OM460 University Information & Procedures

  • OM600 General Program Orientation

  • OS160 Writing Professional Email

  • PC905 2016 Microsoft Word Level 1

  • PC920 2016 Microsoft Access Level 1

  • PC921 2016 Microsoft Access Level 2

  • PC930 2016 Microsoft Excel Level 1

  • PC931 2016 Microsoft Excel Level 2

  • PC970 Introduction to Outlook

  • TW100 Building and Sustaining a Service Culture

  • TW200 Effective Telephone Communication Skills

  • CT200 Introduction to the Banner Admin Financial System

  • CT201 Introduction to Self-Service Banner Financial System

  • CT250 Reading Budget Balances in Banner

  • CT300 The Banner Human Resource System: Personnel & Payroll

  • HR295 Approaches to Professional Communication I

  • HR410 Approaches to Professional Communication II

  • HR560 Interpersonal Communication Skills

  • HR700 Working with High Conflict People

  • HR910 Presentation Skills

  • HR920 Effective Listening

  • LG100 Introduction to the Legal Foundations of Supervising University Employees

  • LG120 Legally Effective Hiring Processes

  • LG140 Preventing and Managing Absenteeism

  • LG220 Privacy Rules and HIPAA

  • LG120E Understanding the Americans with Disabilities Act

  • LG140E The Family Medical Leave Act (FMLA)

  • LG160E The Fair Labor Standards Act (FLSA)

  • LG180E Title IX: Identifying and Responding to Sexual Misconduct

  • MG120 Professional Ethics

  • MG180 How to Conduct an Interview

  • MG201 Delegation

  • MG310 Problem Solving Using Cooperative Negotiation Strategy

  • MG350 Group Dynamics in the Workplace

  • MG510 Meeting Skills

  • MR150 Preventing Unlawful Harrassment

  • OA100 University Student Employment Services

  • OA200 How to Hire a Foreign National

  • OM100 General Funds Management

  • OM120 Payroll and Benefits

  • OM130 Student Financial Services

  • OM150 Procurement and Payment Services

  • OM190 Introduction to Sponsored Projects

  • OM220 Property Control

  • OM240 Student Affairs Programs

  • OM260 Human Resources - Employment

  • OM280 Human Resources - Compensation

  • OM300 Human Resources - Campus Relations

  • OM320 Human Resources - Performance Development

  • OM340 Human Resources - Leave and Payroll

  • OM380 Facilities Management

  • OM400 OIT Services

  • OM460 University Information & Procedures

  • OM600 General Program Orientation

  • OS160 Writing Professional Email

  • PC905 2016 Microsoft Word Level 1

  • PC920 2016 Microsoft Access Level 1

  • PC921 2016 Microsoft Access Level 2

  • PC930 2016 Microsoft Excel Level 1

  • PC931 2016 Microsoft Excel Level 2

  • PC970 Introduction to Outlook

  • TW100 Building and Sustaining a Service Culture

  • TW200 Effective Telephone Communication Skills

  • CT210 Banner Finance Contracts & Grants

  • CT280 Understanding and Utilization of ePrint Reports

  • HR750 Bullying in the Workplace

  • MG101 Management of Change

  • MG380 Motivation

  • MG401 How to be a Supervisor

  • MR400 Management Fundamentals

Last updated: 10/02/2018