Health Insurance

Employee Assistance Program

Auburn University's Employee Assistance Program is administered through American Behavioral and is available to all benefit-eligible employees with up to three free visits per year.

An EAP program is a confidential assessment, counseling, and referral service for all regular employees and their eligible dependents who need help with:

• marital and family issues; 
• alcohol and other drug dependency; 
• stress-related issues; 
• financial/legal referrals; and
• emotional problems.

An EAP counselor can help identify problems and assist in working through them. The counselor can also determine the best alternatives and, if necessary, make appropriate referrals to other professionals who specialize in particular areas. The program is:

• Confidential: All information is kept strictly between the individual and the counselor.
• Informal: A simple phone call starts the process.
• Free: All counseling offered within the EAP is provided as a benefit by Auburn University.

For additional information, call 1 (800) 925-5EAP (5327).

Mental Health and Substance Abuse Treatment

Mental health and substance abuse treatment are available only to employees, dependents, and retirees covered under the Auburn Medical Plan. For more information, call (800) 925-5EAP (5327)

Inpatient

• Number of days determined by medical necessity
• Co-pay same as medical plan

Outpatient

• Number of visits determined by medical necessity
• Co-pay same as medical plan 

Summary of Mental Health and Substance Abuse Benefits

Effective January 1, 2020

Summary Document #: 559777215382

Important Information: All benefits are based on the appropriate level of care and medical necessity guidelines. Provider/facility licensure by the state to provide covered services and facility accreditation by The Joint Commission or CARF is required.

Calendar Year Deductible: $500 per person per year With a three-member family maximum

Calendar Year Out-of-Pocket Maximum: $8,150 individual/$16.300 aggregate family maximum

Additional information

Transition of Care

Printable version and Provider Nomination/Addition Form

For transition of care, American Behavioral offers one to three visits based on the intensity of services and the severity of the patient’s illness for those individuals currently receiving clinical behavioral healthcare treatment. Please assist American Behavioral in easing transition of care for you or your family members by doing the following:

• Have your current providers direct all requests for inpatient partial hospitalization and intensive outpatient reviews to American Behavioral.
• The Provider Nomination/Addition Form that is referenced above is important, even for those not currently receiving services, as American Behavioral uses the completed forms in an effort to create a personalized provider network for the University. Fax or mail completed forms to the number or address that is listed on the form.
• Outpatient visits require an authorization. Please contact American Behavioral via the telephone numbers on the form.