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Common Topics

 

Laptop computer vs. Desktop computer

During both student and parent sessions of Camp War Eagle and SOS, one of the most common technology questions that we receive is whether an Auburn student is better off with a laptop computer or a desktop computer. Because the central campus is wireless, and all the residence halls will only have wireless access this fall, our recommendation is an 802.11n Wi-Fi enabled laptop. A desktop is still an acceptable choice, however a wireless adapter will still be required for internet access.

 

Recommended Laptop Configuration (Minimum)
Recommended Desktop Configuration (Minimum)
Tip: Students are eligible for hardware discounts from many popular computer manufacturers. Additionally, Auburn students can purchase some software, like the Microsoft Office Suite, through the AU Bookstore at a substantial educational discount. Some software, like virus protection, is provided to AU students free of charge. Check with the AU Bookstore before purchasing a software bundle with your new computer.

Before you make a new computer purchase, it's a good idea to check with your academic department to see if they have system recommendations or requirements.

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Update Your Computer Before Bringing it to Campus

Updating your computer before bringing it to campus will save you time, headache, and potentially, money. If your computer is not updated with the latest Critical Security Patches when you connect to AU_WiFi, you will be forced to do so at that time.

The Student PC Shop can assist you with downloading these critical security patches for a small fee. However, you can probably complete these tasks on your own:

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Can my parents use the wireless network during Camp War Eagle?

Yes! Your parents will need to contact the OIT HelpDesk, 334-844-4944, or notify a CWE counselor. They can request a guest account in your parents' name, which is required for non-students/employees to log into the AU Wireless Network, called Tsunami.

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Protecting Your Computer On Campus

The Office of Information Technology at Auburn University takes great strides to make sure that your computer, while on campus, is protected against viruses and other threats. Of course, it is up to you to take advantage of many of these resources to ensure that your computer and all of its information are safe.

Operating System Updates

Both Microsoft and Apple both produce updates for their operating systems often. It is imperative to install these updates as soon as possible as they typically patch security flaws in the operating system.

How-to: Automating your Windows Updates

McAfee VirusScan Software

Students who use AU's wireless networks are required to run updated anti-virus software. The Office of Information Technology provides McAfee VirusScan software at no additional charge to all students.

McAfee VirusScan Enterprise 8.5i can be downloaded from AU Install and installation instructions can be found on this web site.

How-to: Installing McAfee VirusScan 8.5i Enterprise

Once installed, McAfee VirusScan automatically subscribes itself to an OIT service so that as long as your computer is connected to the Internet, VirusScan will automatically update itself with the latest virus definitions, ensuring that your computer will not be affected when viruses are threatening systems. Not only can it scan your computer for viruses at regular intervals, it actively scans your e-mail too...ensuring that all attachments are virus-free.

 

Peer-to-Peer File Sharing

Due to the security vulnerabilities of applications such as LimeWire, Bit Torrent, and iMesh cause, as well as for available bandwidth and legality issues, peer-to-peer file sharing within the AU Wireless Network has been disabled.

Even if you are not on campus and subscribe to Internet services such as BellSouth DSL or Charter Internet, it is important to understand that many of the most destructive worms threatening computers gain illegal access through security holes that popular file sharing applications open in your system. This not only places your information at risk, it makes secure information such as social security numbers and credit information easily accessible.

Quarantine Network

If your machine has a virus and you try to connect to the AU Wireless Network, your computer will be placed in the AU Quarantine Network. You could also be placed in the quarantine if you are committing copyright violations, or if your computer's security has been compromised.

While you are in quarantine, you will not be able to view the internal or external Internet, check your e-mail, or transfer information from your computer to the network. The Quarantine Network screen displays your IP address and MAC (machine) address on the screen. Jot that information down and contact the OIT HelpDesk for information on how to solve the problem and move your system back on to the Auburn University Network.

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