About OIT

History

The Office of Information Technology (OIT) had its earliest beginnings in 1982 when a User Services Consulting Office was established in Haley Center. At that time, mainframe computers were widely used, five batch stations with operators existed, and Production Control provided data entry and test scoring services. In 1983, the unit was named the Division of University Computing (DUC). Over the years, there have been many software and hardware changes in an effort to keep up with constantly changing technology. As technology changed, the unit's name also changed and DUC became the Office of Information Technology.

Mission

The Office of Information Technology reports to the Office of the Provost. OIT provides centralized computing services and resources to the Auburn University community.

Services

OIT provides a variety of services for faculty, staff, and students of the university. These services include user support through the OIT HelpDesk, software licensing and a leasing program for departments, Student PC Shop, various system accounts, training and consulting, server space, and much more. OIT also provides public computing labs in various campus locations. The Office of Information Technology strives to meet the technology needs of the Auburn University community in a courteous, timely, and efficient manner.

Goals

Auburn University will be nationally and globally recognized as a premier public institution for the way in which it embraces information technology both to enhance the education, research, and outreach services it provides and to promote the economic vitality of the State of Alabama and its citizens whom it serves. Auburn University will distinguish itself by: (a) boldly embracing state-of-the-art technology, and (b) equipping its faculty, staff and students with tools, training and support to become highly proficient technology users in pursuit of their respective endeavors.

Toward this end, Auburn has established two University-wide themes in information technology support: 1) Auburn University will provide strong, secure information technology infrastructure, i.e. the equipment and software normally invisible to most users, and 2) Auburn University will provide its students, faculty, and staff with support that will both allow and encourage the effective use of information technology.

  1. Information Technology Accessibility

    Auburn University will provide excellent, universal network and communication access to all faculty, staff and students in support of University objectives. This will include state-of-the-art secure and standardized connectivity to the University network and the Internet, both commodity and Internet2, mobile information technology activities, and statewide services, usable both on campus and from outlying locations.
  2. Information Technology Capability

    Auburn University will maximize productivity for faculty, staff, and students by providing the necessary infrastructure and administrative support, including software and hardware, sound administrative systems and instructional capabilities, and the means for helping faculty-staff-students understand these capabilities.
  3. Information Technology Literacy

    Auburn University will provide the means to allow faculty, staff, and students to achieve basic literacy and competence with basic IT tools. Currently this includes such abilities as electronic communication, word-processing, competence with relevant parts of administrative systems and information retrieval for all members of the Auburn community. For students and faculty there may be, in addition, some further academic components of this basic literacy.
  4. Information Technology Equipment Upgrades

    Auburn University will systematically keep hardware and software current in a way that will allow faculty, staff, and students to do their work effectively and efficiently. As part of this, Auburn University will manage its acquisition of software and site licenses in a way that will maximize the benefit to the University.
  5. Information Technology Continuing Education

    Auburn University will provide opportunities for faculty, staff, and students to extend their knowledge of and skills with IT to meet their particular needs. This may be well beyond basic IT literacy.
  6. Instructional Technologies

    Auburn University will provide teaching and learning infrastructure such as professionally maintained multimedia classrooms of both general and discipline-specific type. This will include classrooms enhanced to link in-the-classroom instructional technologies to distance education technologies beyond the classroom designed the goal of delivering the opportunity for education to the student.

    In addition Auburn University will encourage and support the use of information technology in teaching and learning, especially in those instances that can be expected to increase the value to the students. Examples of such encouragement and support include:
    • Pilot programs in the use of technology in instruction.
    • Opportunities for faculty to gain expertise in the use and application of instructional technology methods in their disciplines.
    • Opportunities for faculty to work as content experts in the creation of course material along with instructional technology, design, and development.
    • Careful assessment of academic programs to see where instructional technology might provide benefits.
  7. Information Technology Support

    Auburn University will provide information technology assistance and support for systems, software, and hardware to ensure that faculty and staff can use the technology efficiently and effectively.

Last Updated: Mar. 27, 2012