Charters Going to or Coming from the Airport
With the exception of the Auburn University Airport (AUO), groups chartering services to the airport to pickup passengers must provide flight information for each member of the chartering group's party at the time of submitting the CSR Form.
As bus operators are not permitted to disembark from the bus to locate passengers being picked up at the airport, we require that a representative of the chartering department meet the driver at the designated spot time and departure location in Auburn and accompany the driver to the airport. Additionally, we require the representative's name and contact information be included at the time of submitting the CSR Form. Failure to provide this information will force a delay in processing the request for service.
We will not allow any charter scheduled to go to the airport to proceed without a representative of the chartering department riding on the bus to and from the airport.