By Request Service Information
By Request Service is a courtesy service for Auburn University students, faculty, and staff. Services are available on a first come - first serve basis, to and from any marked Tiger Transit bus stop, to and from the following Auburn University owned locations:
1- E.W. Shell Fisheries
2- Kreher Preserve and Nature Center
3- Lambert-Powell Meats Lab
4- Surplus Property
5- Swine Research Center
6- The Hotel at Auburn University
7- Yarbrough Tennis Center
Calls for service are answered from 7:00 am - 5:15 pm, Monday - Friday. In order to obtain service, call (334) 844-8600 at the time service is needed and be prepared to provide the following information to the dispatcher:
1- Tiger Transit bus stop location
2- By request location
3- Number of passengers to be transported
Additional By Request Service Information
1- By Request Service is for Auburn University students, faculty, and staff only.
2- The vans used for the By Request Service are labeled "University Express".
3- Service is available on a first-come, first-serve basis.
4- We do not schedule time slots for service to be provided.
5- Vans are only allowed to transport 10 total passengers at a time.
6- Drivers are only allowed to wait in place for any passenger for 4 minutes.
7- Drivers are only allowed to go to approved stop locations.
8- Drivers are only allowed to transport passengers from the departure location and the destination location provided to the dispatcher.
9- Some restrictions apply.
10- As the By Request Service is a courtesy service with limited resources, we ask that you cancel your ride if it's decided that transportation is not needed.
By request locations are Auburn University owned properties that are not on a regular Tiger Transit route. If you would like for us to consider adding a location to our list of by request stops, please send us an email. Please be sure to include the location name and address in your email. While we cannot guarantee the location can be added to the list of stops, we will look to see if adding it is possible.
The vans used for the By Request Service are labeled as "University Express". These vans are GPS enabled and can be tracked using ETA Spot.
By Request Service is not available during official Auburn University holiday and closure periods.
