Street sign mock up that reads Frequently Asked Questions

Parking Services is located 330 Lem Morrison Drive. The main office entrance is on the second level of the South Quad Parking Deck.

If you acquire an additional vehicle, rental car or if the license plate number for your current vehicle changes, you must notify the Parking Services Office as soon as possible.

You will need the following information:

  • Your Banner ID number
  • Vehicle's:
    1. Make
    2. Model
    3. Year
    4. Color
    5. License Plate Number
    6. State on License Plate

You can email us with the above information or visit our Parking Services office.

If you no longer have a vehicle previously registered on your account, you can send the information for that vehicle (listed above). We will then inactivate the vehicle on your record.

Guests should come by Parking Services to obtain proper parking permits. Appropriate parking areas will be identified at that time.

For your convenience, a drive thru window is located on the ground level of the Parking Services Office and guest parking permits may be obtained there. You may also read or print information about Parking Rules. You can also view the Parking Map.

You may refer to our Guests and Visitors page, the campus map and the parking map to determine which area for which you are requesting the temporary loading pass.

You can read or print online information about Parking Rules. You can also view the Parking Map online or at our office.

Yes, online parking registration is required and is done via AU Access.

If you need step by step instructions, refer to the step-by-step directions provided in our How To Register You Vehicle To Park On Campus document.

Registration issued to one individual must be used by the registered driver of the registered vehicle.

DO NOT BUY OR ACCEPT registered license plates or hang tags from another faculty, staff or student who is no longer affiliated with Auburn University. This includes a person who has changed status from on-campus to commuter student, commuter to on-campus student, faculty/staff to student or student to faculty/staff.

Certain loading zones are limited based on the type of permit that is required. For example, the loading zones on Quad Drive can only be used by vehicles that have a permit belonging to a student that resides in the Quad Resident Halls.

If you need to use a loading zone and you have a valid Auburn University permit, you may come to the Parking Services Office, and we will issue you a 1-day temporary loading pass for the area at which you are loading/unloading.

You may refer to our Guests and Visitors page, the campus map and the parking map to determine which area for which you are requesting the temporary loading pass.

If you have two or more tickets without a valid current Auburn University permit or 5+ tickets with a current valid Auburn University permit within the academic year; your vehicle will be wheel locked/booted.

The count is for all tickets incurred by the same individual's account; regardless of the vehicle or permit on which the tickets were incurred. If you use another person's vehicle or license plate, and they have exceeded the number of allowed tickets, your vehicle will be wheel locked/booted.

In addition, a vehicle may be wheel locked or towed if it is on the current Auburn University banned list, impeding traffic, illegally parked in a handicap space, parked in a restricted area designated for an Auburn University event or it is determined that the vehicle is creating an unsafe condition.

If the battery in your vehicle is dead or you need assistance opening your locked vehicle, please contact Tiger Rescue at (334) 740-2077. A Parking Services Officer will be dispatched to the on-campus vehicle location.

For all other problems with your vehicle, please call, email or visit the Parking Services Office to provide us with the following information:
You will need the following information:

  • Vehicle's location
  • Vehicle's:
    1. Make
    2. Model
    3. Year
    4. Color
    5. License Plate Number
    6. State on License Plate

We will allow you up to 72 hours to have the vehicle moved without receiving a ticket. We may have to tow the vehicle to our impound lot depending on whether it is parked in a location that is impeding traffic or creating an accessibility problem.

For lost or stolen vehicles or license plates, a report must be filed with the City of Auburn Police Department (334-501-3100).

A new registration for replacement vehicles/license plates (fee charged) will be issued.

If the vehicle or license plate is recovered, please notify the police.

If you received a parking citation and feel that it was a mistake, you may appeal the ticket online at AU Access. In order to appeal a ticket, you must have a current, valid parking registration on file and appeal within seven(7) calendar days of violation's ticket date.

You may appeal up to three tickets per academic year as long as each appeal is made within 10 calendar days of the corresponding ticket’s issue date.

HOW TO APPEAL:

  • If you are currently a member of Auburn University’s faculty, staff or student body and your vehicle was properly registered with AU’s Parking Services’ office at the time of the infraction, you may submit an appeal online via the Parking tab on your My Campus page.
  • If you are NOT affiliated with Auburn University or your vehicle was NOT properly registered with AU’s Parking Services, you must come in to our office to complete an appeal form.

You will be emailed as to which of three appeal boards will hear your claim and on which day. Appellants retain the right to appear before the appeal board that will rule in one of the following three ways:

  1. Approval (Only ruling that removes infraction from university record.)
  2. Denial
  3. Adjustment

The board’s decision will be emailed to the appellant. The decision is final, but the appellant retains the right to a second appeal if submitted to AU’s Parking Services’ office in person within five(5) working days of email receipt.

BUT WAIT, NOT SO FAST...
Before you appeal, be real.

Please note that the following claims for appeal will NOT be approved:

  • Time duration vehicle was illegally parked
  • Justification based on other cars also improperly parked
  • Hurried behavior because of tardiness to one’s destination
  • Disagreement with any parking, university or legal regulation(s)
  • Misunderstanding/lack of knowledge regarding any parking regulation

Last Updated: September 05, 2017