Student Financial Services

Auburn has been awarded $7.8 million from the U.S. Department of Education, provided through the Coronavirus Aid, Relief, and Economic Security (CARES) Act, that will be used for emergency student aid. Students who meet eligibility requirements and who have expenses related to the disruption of campus operations due to COVID-19 may apply for this program.

Students must have a completed 2019-20 FAFSA on file with Auburn University and meet all federal aid eligibility requirements. Students must have been enrolled at Auburn for spring semester (students who withdrew from all classes for spring are not eligible). Funds are also limited to students who were enrolled in on-campus classes at the time of disruption (students enrolled in all distance courses prior to the disruption are not eligible). Access the CARES Application and FAQs.

The Office of Student Financial Services is committed to offering students and authorized users support in meeting their financial obligations to the University while servicing in an environment of equality, responsibility and dignity. To best assist the Auburn University community, we strive to provide exceptional customer service in making the student billing and financial aid process as accurate, accessible, and seamless as possible. As we continue with our alternate operation procedures, our staff is readily available to provide assistance by email and phone during normal business hours.

• Email Billing: studentbilling@auburn.edu
             Financial Aid: finaid7@auburn.edu
• Phone 334-844-4634     
  Operators are on call throughout our work hours.
• Fax     334-844-3757
• Mail    203 Mary Martin Hall, Auburn University, AL 36849-5119
• Visit our office during normal business hours:    Monday-Friday 7:45 a.m. - 4:45 p.m.
  We are open during lunch.