Information Systems Support provides technical support for the use of information technology in the Business Office.
ISS Programming RequestsAll request for ISS programming resources must be entered via the ISS Request Tracking System (RTS). Appropriate steering commitees review and monitor requests to best assign priorities per the mission of the Business Office.
ISS Desktop Computing Support RequestsAll requests of Business Office personnel for ISS assistance with desktop computing issues send an email to firstname.lastname@example.org.
Updated Banner ResourcesUpdated information is now available at these web sites: Banner Finance Resource and Banner HR/Payroll Resource. Detailed information including frequently asked Banner questions, reference tools and step by step instructions for most Banner Finance screens can be found. In addition, direct links to all AU Financial Policies & Procedures are located on the menu.
Michael S. Miller,
Information Systems Support26 Ingram Hall
AL 36849 334-844-5661 - Office
334-844-3656 - FAX Office hours: M-F
7:45 - 11:45
12:45 - 4:45 How to find us...
ServicesInformation Systems Support provides administrative computing support for the Banner Finance and HR/Payroll modules. Services include:
- Report development and support
- Application development and support
- Inhouse system programming
- Network support for 300 + personal computers and printers
- Installation and support of a variety of commercial PC software packages
- Administrative data entry