Tiger ID

Auburn University Tiger ID Terms and Conditions

Please read this agreement carefully, as it contains the terms and conditions that govern your use of the Tiger ID and associated accounts. The Tiger ID is the official Auburn University ID. All iterations of the Tiger ID, including its use within a digital wallet or mobile device, are hereinafter referred to as the “ID”. The individual identified on the ID is the “ID holder”. A student ID holder may choose to enroll in an associated Tiger Club account and/or activate a Wells Fargo debit function linked to a Wells Fargo checking account. A Tiger ID may only be utilized by the ID holder to whom it was issued. If a ID holder permits another person to use their Tiger ID, the ID holder shall be in default under this agreement, and both the ID holder and the unauthorized user may be subject to Auburn University disciplinary action and/or criminal prosecution.

By using the ID, the ID holder agrees to be bound by all of the terms and conditions contained in this agreement.

General Terms

  1. The ID is the official Auburn University ID and the property of Auburn University.
  2. The ID is non-transferable and may not be altered in any way.
  3. The ID may be confiscated as a result of inappropriate or illegal use.
  4. The ID may provide access to facilities, programs and services offered at Auburn University.

ID Photo

  1. Your photo is maintained by the University and is considered “directory information” and not confidential under FERPA.
  2. Your photo is considered part of your official record at Auburn University and may be shared with other university personnel and associates for official university business.
  3. Your photo may be subject to disclosure to third parties under applicable state and/or federal laws.
  4. Auburn University reserves the right to refuse to accept a photo that does not meet photo submission guidelines.

Tiger Club Account

  1. The Tiger Club account (the “Account”) is an optional declining balance account and is a record of pre-deposited funds accessed by the ID holder for the purchase of products and services. You may use your Tiger ID to access your Account and purchase goods or services on the Auburn University campus and at approved off-campus businesses. Your use of the Tiger Club Account is governed by the Tiger Club Agreement & Disclosure Statement located at https://aub.ie/tclubterms.

Wells Fargo Debit Function

  1. Tiger IDs issued to students contain an option Wells Fargo debit function that may be activated once a ID holder enrolls in an eligible Wells Fargo checking account. Use of this debit function shall be governed by the account and user agreements between Wells Fargo and the ID holder.

Lost, Stolen, Damaged and Updated Physical IDs

  1. A student's lost or stolen physical Tiger ID must be reported immediately as follows:
    1. On the web at https://get.cbord.com/auburn
    2. Through the GET App provided by CBORD and available for download in both the App Store and Google Play
    3. By email at tiger_id@auburn.edu
    4. In person at the Tiger ID office during normal business hours
    5. By telephone at (334) 844-4507 during normal business hours
  2. A lost or stolen faculty/staff/affiliate physical ID must be reported immediately as follows:
    1. In person (by appointment) at the ID Card Services office located within the Onboarding Center
    2. By telephone:
      1. Contact Access Control at (334) 844-9446 to suspend ID access until the ID is located or replaced.
      2. Contact the ID Card Services office at (334) 844-1763 to schedule an appointment
  3. A charge will be imposed for lost, stolen, damaged and updated replacement physical IDs. See the Fees section for associated charges.
  4. No charge will be imposed for a physical ID that is not functioning properly due to normal wear and tear or deemed defective.
  5. Once a new physical ID is made, previous physical IDs cannot be re-activated nor will a fee be refunded.

ID holder Liability

  1. The ID holder is responsible for all charges made with the ID, even if the ID or account number is lost or stolen. Therefore, it is important to notify Auburn University (and Wells Fargo if the debit function has been activated) immediately upon discovering loss or theft to limit potential loss of funds.
  2. Auburn University is not responsible for any loss or expense caused by loss, theft or misuse of the ID or the Account.
  3. Misuse of the ID or Account subject to disciplinary action by the university.
  4. ID holders are responsible for verifying the accuracy of charges by merchants and receipts of charges. If there is an error on a receipt, the ID holder should contact the place of purchase where the incident occurred. Auburn University does not handle merchant refunds.

Account Closure

  1. The Account and all ID functions can be closed when the ID holder is no longer a student, employee, or affiliate of Auburn University, or in instances of misuse.
  2. We also may terminate, temporarily suspend, or limit your right to use the Account and all ID functions at any time if suspicious activity is identified.

Fees

  1. Tiger ID fees will be included as a separate item in the monthly bill that AU’s Office of Student Financial Services sends to each student. There is a $25 charge for each physical Tiger ID printed.

Changes in Terms and Conditions

  1. The terms and conditions of the ID are effective upon receipt of the ID and remain binding until the ID holder is no longer affiliated with Auburn University.
  2. These terms and conditions may be amended by Auburn University at any time. Your continued use of the Tiger ID confirms your acceptance of these amended terms.

Governing Law

  1. This Agreement and your account, and any claim, dispute or controversy arising from or relating to this agreement or your account, whether based on contract, tort, fraud and other intentional torts, statute, regulation, constitution, common law and/or equity, are governed by and will be construed in accordance with the laws of the state of Alabama (without regard to internal principles of conflicts of law) and applicable federal law. Auburn University does not waive and specifically reserves all immunities to which it is entitled by the laws of the State of Alabama and the United States, including Article I, section 14 of the Constitution of Alabama, and the Eleventh Amendment to the United States Constitution. Exclusive jurisdiction and venue of any claims not barred by immunity, nor required to be filed before the Board of Adjustment, shall be in the Circuit Court of Lee County, Alabama, or the United States District Court for the Middle District of Alabama. If any provision of this agreement is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
Last updated: April 22, 2024