Tiger Card

Auburn University Tiger Card Terms and Conditions

Please read this agreement carefully, as it contains the terms and conditions that govern your use of the Tiger Card and associated accounts. The Tiger Card is the official Auburn University ID card. All iterations of the Tiger Card, including its use within a digital wallet or mobile device, are hereinafter referred to as the “Card”. The individual identified on the Card is the “Cardholder”. A student Cardholder may choose to enroll in an associated Tiger Club account and/or activate a Wells Fargo debit function linked to a Wells Fargo checking account. A Tiger Card may only be utilized by the Cardholder to whom it was issued. If a Cardholder permits another person to use their Tiger Card, the Cardholder shall be in default under this agreement, and both the Cardholder and the unauthorized user may be subject to Auburn University disciplinary action and/or criminal prosecution.

By using the Card, the Cardholder agrees to be bound by all of the terms and conditions contained in this agreement.

General Terms

  1. The Card is the official Auburn University ID card and the property of Auburn University.
  2. The Card is non-transferable and may not be altered in any way.
  3. The Card may be confiscated as a result of inappropriate or illegal use.
  4. The Card may provide access to facilities, programs and services offered at Auburn University.

ID Photo

  1. Your photo is maintained by the University and is considered “directory information” and not confidential under FERPA.
  2. Your photo is considered part of your official record at Auburn University and may be shared with other university personnel and associates for official university business.
  3. Your photo may be subject to disclosure to third parties under applicable state and/or federal laws.
  4. Auburn University reserves the right to refuse to accept a photo that does not meet photo submission guidelines.

Tiger Club Account

  1. The Tiger Club account (the “Account”) is an optional declining balance account and is a record of pre-deposited funds accessed by the Cardholder for the purchase of products and services. You may use your Tiger Card to access your Account and purchase goods or services on the Auburn University campus and at approved off-campus businesses. Your use of the Tiger Club Account is governed by the Tiger Club Agreement & Disclosure Statement located at https://aub.ie/tclubterms.

Wells Fargo Debit Function

  1. Tiger Cards issued to students contain an option Wells Fargo debit function that may be activated once a Cardholder enrolls in an eligible Wells Fargo checking account. Use of this debit function shall be governed by the account and user agreements between Wells Fargo and the Cardholder.

Lost, Stolen, Damaged and Updated Cards

  1. A lost or stolen student Card must be reported immediately as follows:
    1. On the web at https://get.cbord.com/auburn
    2. Through the GET App provided by CBORD and available for download in both the App Store and Google Play
    3. By email at tigercard@auburn.edu
    4. In person at the Tiger Card office during normal business hours
    5. By telephone at (334) 844-4507 during normal business hours
  2. A lost or stolen faculty/staff/affiliate Card must be reported immediately as follows:
    1. In person (by appointment) at the ID Card Services office located within the Onboarding Center
    2. By telephone:
      1. Contact Access Control at (334) 844-9446 to suspend card access until the card is located or replaced.
      2. Contact the ID Card Services office at (334) 844-1763 to schedule an appointment
  3. A charge will be imposed for lost, stolen, damaged and updated replacement cards. See the Fees section for associated charges.
  4. No charge will be imposed for a Card that is not functioning properly due to normal wear and tear or deemed defective.
  5. Once a new Card is made, previous Cards cannot be re-activated nor will a fee be refunded.

Cardholder Liability

  1. The Cardholder is responsible for all charges made with the Card, even if the card or account number is lost or stolen. Therefore, it is important to notify Auburn University (and Wells Fargo if the debit function has been activated) immediately upon discovering loss or theft to limit potential loss of funds.
  2. Auburn University is not responsible for any loss or expense caused by loss, theft or misuse of the Card or the Account.
  3. Misuse of the Card or Account subject to disciplinary action by the university.
  4. Cardholders are responsible for verifying the accuracy of charges by merchants and receipts of charges. If there is an error on a receipt, the Cardholder should contact the place of purchase where the incident occurred. Auburn University does not handle merchant refunds.

Account Closure

  1. The Account and all Card functions can be closed when the Cardholder is no longer a student, employee, or affiliate of Auburn University, or in instances of misuse.


  1. Tiger Card fees will be included as a separate item in the monthly bill that AU’s Office of Student Financial Services sends to each student. There is a $25 charge for each Tiger Card printed.

Changes in Terms and Conditions

  1. The terms and conditions of the Card are effective upon receipt of the card and remain binding until the Cardholder is no longer affiliated with Auburn University.
  2. These terms and conditions may be amended by Auburn University at any time. Your continued use of the Tiger Card confirms your acceptance of these amended terms.

Governing Law

  1. This Agreement and your account, and any claim, dispute or controversy arising from or relating to this agreement or your account, whether based on contract, tort, fraud and other intentional torts, statute, regulation, constitution, common law and/or equity, are governed by and will be construed in accordance with the laws of the state of Alabama (without regard to internal principles of conflicts of law) and applicable federal law. Auburn University does not waive and specifically reserves all immunities to which it is entitled by the laws of the State of Alabama and the United States, including Article I, section 14 of the Constitution of Alabama, and the Eleventh Amendment to the United States Constitution. Exclusive jurisdiction and venue of any claims not barred by immunity, nor required to be filed before the Board of Adjustment, shall be in the Circuit Court of Lee County, Alabama, or the United States District Court for the Middle District of Alabama. If any provision of this agreement is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.