Ongoing Service Modifications

Mail Services:

  1. Official mail is being delivered to all departments and campus units as usual, unless requested through our Faculty and Staff Mail Forwarding Form found here, https://aub.ie/mailforwarding. Student mail is being forwarded to their homes.
  2. Once all faculty returns to campus, mail will no longer be forwarded. No action will be required on the part of mail recipients to end this service. 

Building Access Control:

  1. The direction from the University leadership is that campus buildings, as a rule, should be open during normal working hours. As such, campus buildings will be programmed to be in the Normal/Open mode (open during normal working hours, closed after hours and on the weekend).
  2. Exceptions to this policy require approval. The requesting department should request approval through their administration (Dean/VP) to the Provost and Executive Vice President.  Once Facilities Management receives that approval, the schedule will be modified as requested. 
  1. Change from Green Chemicals to only disinfecting chemicals.
  2. Classrooms used for instruction will be cleaned and disinfected each weekday during overnight hours.
  3. Open workspaces and common areas will be cleaned each weekday during overnight hours.
  4. Disposable cleaning wipes will be available in classrooms for faculty and students to wipe down their spaces before class. Waste receptacles will be provided for proper disposal of wipes. 
  5. Purell Hand Sanitizer stands will be placed in strategic locations throughout buildings and wall-mounted units will be installed as products become available and may be requested via a work order through ReADY system by visiting https://facrequest.auburn.edu or calling 334-844-4357 (HELP).
  6. Common areas of E&G buildings will be e-misted (electrostatic disinfectant application) once a week while the building is closed or at its lowest occupancy level. To support this effort, it is recommended that E&G buildings are locked and unoccupied between 9pm-10pm nightly, Monday- Friday.
  7. Additional custodians will be added from 7:45-4:45 each weekday in buildings not currently under contract with ABM Industries or other partner companies to allow for service through the end of the day.   
  8. A heightened focus on sanitation and disinfection of hard surfaces floors, stairs, landings, and elevators, and on cleaning and disinfection of restrooms to include restocking of supply dispensers.
  9. Individual offices will not be cleaned as part of the modified custodial services, to avoid possible contamination of individual offices, as well as to allow more time for disinfection of high touch surfaces. Trash should be taken to a central location in the building or individual cans should be placed outside office doors for servicing.
  10. In order to allow for more frequent disinfection, some routine tasks (ex. dusting, exterior entryway cleaning and stairwell cleaning) may be deferred from their normally scheduled frequencies but not to a point of neglect.
  11. The standard for campus cleaning of buildings shall be modified custodial services.  

Modified Custodial Services

Modified custodial services have a heightened focus on sanitation and disinfection in campus buildings.  This includes but is not limited to:

  1. Wipe down of high touch surfaces with disinfectant chemicals
  2. Cleaning of restrooms and restocking of supply dispensers
  3. Trash and recycling removal
  4. Cleaning of hard surface floors, stairs and landings

 

  1. For modified custodial services, EPA-approved (for COVID-19) disinfectant chemicals are being used for all cleaning activities. Special attention will be paid to the cleaning, sanitation and disinfection of high-touch surfaces (door handles, light switches, copiers, printers, hard surface benches and chairs, desks, tabletops, common/break area sinks and countertops, restroom sink and toilet handles, elevator controls, handrails). High-touch surfaces will cleaned as often as time and staffing allow.

  2. Enhanced Cleaning Services will be conducted when there is a suspected or known case of COVID-19 exposure.

Enhanced Cleaning Services

When a suspected or known case of COVID-19 has been in an area, the building will be closed for enhanced cleaning services. The determination that enhanced cleaning is required will be made in coordination with the AU Medical Clinic.

  1. Level 1 Enhanced Cleaning Services will take place when there is a suspected exposure (secondary contact with a known positive COVID-19 case).
  2. Level 2 Enhanced Cleaning Services will take place when there is a known exposure (primary contact with a known positive COVID-19 case).

Level 1 Enhanced Cleaning

This process is a thorough cleaning coupled with a higher level of targeted sanitizing and disinfecting than modified custodial services, with a careful focus on sanitation and disinfection of all high-touch surfaces. Cleaning removes the soil and dirt that harbors the infectious agents, while disinfecting kills the remaining environmental pathogens. Cleaning of visibly dirty surfaces followed by disinfection is a best practice measure for prevention of COVID-19 and other viral respiratory illnesses in community settings. In order to ensure redundant sanitation and disinfection efforts, EPA-approved (for COVID-19) disinfectant chemicals are applied in multiple ways:

  • Disinfectant wipes
  • Disinfectant spray
  • Disinfectant mist

Level 1 Enhanced cleaning will be conducted by the university custodial contractor, ABM, SERVPRO, or another cleaning industry service provider. 

Level 2 Enhanced Cleaning

This process is everything described in level 1 enhanced cleaning practices with the addition of careful focus on sanitation and disinfection of non-high-touch surfaces to include walls up to eight feet.

Level 2 Enhanced cleaning will be conducted by the university custodial contractor, ABM, SERVPRO, or another cleaning industry service provider. 

  1. Adding touchless fixtures in order to have at least one per bathroom. Complete
  2. Adding bottle fill stations in order to have at least one per building. Complete
  3. Flushing of building domestic water systems. Complete
  4. Adding hot water to restrooms in order to have at least one fixtures with hot water per bathroom. Complete
  5. Increase the amount of outside air being delivered by air handling units as practical, based on individual unit capabilities. Complete
  6. Extending air conditioning/heating operating time both in the morning and evening to increase building air quality. Complete
  7. Evaluating building mechanical systems to determine areas which could benefit from supplemental filtration to improve indoor air quality. Ongoing
  8. Actively analyzing existing building mechanical systems for most effective operations and correcting any issues found. Ongoing
  9. Air Filters:
    1. Phase I: Increase the efficiency of air filters as practical, based on individual unit capabilities – MERV 13 where possible. Complete
    2. Phase II: Perform analysis of remaining systems to allow for the addition of tighter filtration. Ongoing
For signage, occupancy, or space modification recommendations and review, please submit a Project Request.
  1. Formally communicated COVID-19 Guidelines to all Contractors, Consultants, Vendors, and Service providers. (Following AU Guidance.)
  2. Installing consistent COVID-19 related signage for construction projects.
  3. Implementation of consistent COVID-19 guidelines for expected procedures across all execution methods, i.e., FM In House crew, FM maintenance, external contractors, etc.
  4. Updating the "Planned Outage and Interruption Request" to include a checkbox for consideration of COVID-19 procedure and policy impacts.
  5. Development of a COVID-19 team to review PIFs and project execution related to COVID-19 to ensure consistency in approach and final solutions as well as execution method and priority.
  6. Ensuring contractors have a COVID-19 Response Plan in the event of a worker contracting COVID-19.
  7. Consistent with university policy, contractors shall wear facemasks on campus when physical distancing is not possible.



Last Updated: August 27, 2021