Payment Information

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Only students and designated Authorized Users (Parents, Guardians, Employers and others that the student has given permission to access their eBill.) may make a payment or review a bill using the eBill system.

A Student making a payment:
1. Log in to AU Access
2. Select the My Finances tab
3. Select the eBill logo to access your eBill Account
An Authorized User making a payment should visit the eBill system to make a payment.
Authorized users can also access the student bill using their unique username and password.

Note: Payments will automatically reflect on your account; however, the payment may take up to 3 business days to deduct from your bank account. Your payment will reflect as "Pending Payment" until we receive the funds from your bank.

Payment Methods

Online: TouchNet Information Systems, Inc. (eBill) and Auburn University have partnered to provide secure on-line payments, via their TouchNet system (eBill), 24 hours a day. TouchNet may be accessed via eBill.

Payments made via TouchNet (eBill) are posted to the student's bill immediately.

Using TouchNet (eBill) students can pay by debit/credit card or by eCheck by simply having your routing and account number that is located on your personal checks.

Please enter your banking information as shown in the example above.
- Routing number will always come first and is exactly 9 digits.
- Account number will vary in length. This may appear before or after the check number. Please include any leading zeros, but omit spaces and non-numeric characters.
- Check number is not needed - please do not include the check number.
It is important to enter your banking account information accurately or your payment cannot be successfully completed. If you have any questions, please contact your bank. Please DO NOT enter your debit card number.
Cash or checks are accepted by Student Billing.
- In person: Students can come to Room 202 Mary Martin Hall to pay by cash or check only.
- Mail: Checks may be mailed to
  Student Financial Services
  203 Mary Martin Hall
  Auburn University AL 36849-5119.
Optional Payment Plans
- Nelnet and Auburn University have partnered to allow students to make payments over a 3 to 4 month period. Visit Nelnet to learn more or call them at 800-609-8056.
- Invoiced or Billed Sponsored Billing (includes all Pre-Paid College Plans including Alabama PACT) - If you wish to use any state tuition plan, it is required that the student or parent (Authorized User) notify Student Financial Services that they wish to use their plan. Visit Prepaid Tuition Plan Notification to complete the notification process.
International Payments

Auburn University has partnered with PayMyTuition for international tuition payments. With PayMyTuition, you can pay your tuition payments from any bank, in any country in any currency at better than bank exchange rates. PayMyTuition is fast, simple and cost effective.
Additional Information on PayMyTuition:
PayMyTuition customer support information
Call 1.855.663.6839 (toll-free) or through one of their local country contact numbers. You can also reach PayMyTuition Support at support@paymytuition.com or through their support page.
No matter what time zone you're in, you will have a dedicated customer support team available to you through live chat, email and phone to answer any of your questions and help you make your payment.

Auburn University has teamed up with TransferMate to provide a streamlined and secure payment method through your student account that also reduces bank fees and improves your payment experience. With TransferMate, students can pay tuition and fees in their local currency from nearly any country.

What are the beneﬁts?
- Accurate currency conversions
- Competitive exchange rates
- Local currency payment methods
- Faster payment posting to your student account
- Exceptional customer service
Get started by logging into AUaccess, My Finances, then click the eBill logo. Go to the “Make Payment” tab, choose TransferMate in the drop-down menu and follow the prompts.

Why choose Convera:
- Students, parents, and sponsors can use this platform to pay deposits, tuition fees and more
- Avoid costly transaction charges from your bank
- Pay online via popular options including bank transfer, credit, or debit card or eWallet
- Compare payment options instantly and Convera holds the exchange rate for 72 hours
- If you find a cheaper quote from your bank, Convera will match it with their Price Promise Guarantee
- Track your payment status by SMS and email
- Multilingual platform available in 10 languages
- Access 24/7 live chat on the platform or contact our friendly team: studentsupport@convera.com
- A platform built with security in mind so that your money is protected
- Ability to initiate refunds easily should circumstances change
- Pay your fees via a global partner which has been helping students achieve their education dreams for over a decade

Non-Payment

Collections - Visit Account Services for information about collections.
Late Payment Fees - A late fee of 1.5% of the amount outstanding will be assessed when a payment is not made by the due date.
Cancellation of schedule for non-payment
Schedules for a particular term are subject to cancellation if billed charges for that term are not paid by the due date specified on each bill.

An installment payment plan is offered to students (different from the Nelnet Payment Plan) whereby fifty percent of all charges are due on the first bill of the term, and the remaining fifty percent is due on the second billing due date. The fifty percent installment privilege is only applicable if students are enrolled and billed by the FIRST billing cycle of each term (July, November and April).

Schedules are canceled if payment is not made by the due date of the FIRST billing cycle of teach term, and again after the last billing cycle of summer term. Once a student's schedule is canceled, all past-due charges plus tuition and fees for the current semester must be paid before the student will be allowed to re-register. Please be aware that once a student's schedule is canceled, there is no guarantee the original schedule can be reconstructed.

AU Schedule Cancellation Policy