In Case of Emergency

Emergency Contacts

    • AXA Assist – CISI
    • (International Travel Emergency Assistance):
    • +1-312-935-1703
    • (Call collect and have your insurance card available)
    • Auburn Abroad Emergency Phone:
    • 1-334-524-4921
    • Auburn University Public Safety:
    • 1-334-750-9795

Campus Resources

What To Do If ...

You need to seek medical treatment abroad:

  • Inform your AU faculty director or designated emergency responder of your need for medical attention (seek treatment first if needed).
  • Go to the local clinic or hospital.
  • Contact AXA Assist – CISI (International Travel Emergency Assistance): +1-312-935-1703 (Call collect and have your insurance card available)

You lose your passport:

You are the victim of a crime:

  • Contact the local police to report the incident and get immediate help. Request a copy of the police report.
  • Contact the AU faculty director or designated emergency responder.
  • Contact AXA Assist – CISI (International Travel Emergency Assistance): +1-312-935-1703 (Call collect and have your insurance card available)

There is a natural disaster:

  • Locate your passport.
  • Check in with the AU faculty director or designated emergency responder.
  • Go to the designated safe meeting space and follow instructions.

There is an event resulting in need for evacuation:

  • Locate your passport.
  • Check in with the AU faculty director or designated emergency responder.
  • Go to the designated safe meeting space and follow instructions.
Last Updated: August 19, 2019