Based on an assessment of
the client's mass communication needs and potential audience reactions,
you
will recommend communication goals, plus mass media and message strategies to
attain
those goals. The focus of the assignment is on your strategic
recommendations
and (more importantly) your pragmatic and research-based reasons why
you
think they might be the optimal approach for attaining the goals.
Do not just toss out information -- the entire paper is to present a tight, logical, step-by-step assessment, such that each section is based on your discussion of information and materials that came before it and all data presented must be relevant for decision making. Do not write lists or bullet points. For the entire paper (except for the reference list and optional appendices), you are to write in prose form, with sentences and paragraphs.
OUTLINE:
Below is the outline you are to follow in writing the paper, with each
bold <> numbered item a major subhead, and each letter item in
bold a minor subhead. The rest of the
statements in regular type describes the information that should be
included in the discussion.
<1> MARKETING GOALS. A short specific statement of marketing expectations (directed by client's priorities and concerns.)
<2>
SITUATION ANALYSIS
A. Product Features. This is not a list of features, but
an analysis of the client's attributes and how those features are (or
might
be) perceived by present and potential customers.
B. Present & Potential Customers. Tied to #1 above, analysis of the "types" of people who are customers (e.g. what gets them to buy the first time & what brings them back). As the basis for mass communications decisions, emphasis must be placed on mental perspectives (e.g. beliefs & benefits desired), as well as relevant demographic data as needed for media plans.
<3>
COMMUNICATION GOALS
A. Target Audience. Based on #2, recommendation of primary
target audience and why it was selected. Again, since this is for
communications, emphasis must be in terms of consumers' frames of
reference and benefits, as well as relevant demographic data that might
correlate with those segments. This must be based on situation analysis
and provide a pragmatic and relevant basis for decisions.
B. Communications Objectives. A specific and measurable statement, with your logic and rationale for why these specific goals should be used. Based on the situation analysis, there should be a logical link between marketing and communications expectations, and as will be explained in class, you will need to use a model of consumer decision making for relating the communications goals to buyer behavior of the marketing goals. The discussion in this section needs to have adequate detail to provide a basis for your strategy recommendation. Accordingly, this section is the core of the paper and provides the basis for all that follows in section <4>. (As we will discuss in class, there are many useful consumer behavior models of their decision making that could link communications goals and the final consumer actions that underlie marketing goals, but we want the term paper to focus on decision making, not the value of different consumer psychology models. The need is for a model you will use and apply to explain what you are doing and why. More details on this part will be explained in class.)
<4>
STRATEGIES AND TACTICAL DIRECTIONS FOR ATTAINING GOALS
A. Message Program. Determination of message strategy that
would be the central theme and message of the campaign. This copy
platform must be both realistic and tied to communications goals, and
should include:
image to develop, engender and/or reinforce; how primary benefit(s) can
be "creatively" conveyed to the target; and central appeal(s) to be
made. Remember, the goal is to develop a coherent image for the client
that is
based on: a) how present or potential customers can realistically
perceive
the client; and b) what the customers consider important benefits.
B. Media Strategy,
tied to communications goals, it should include: (a) Selected
allocation to media classes
& your
justifications; (b) A general statement of reach, frequency, continuity
and
size of messages; and, (c) Qualitative factors of media selections to
optimize
communications. Any discussions of relevant usage of sales promotion or
publicity
strategy should also fit in here.
C. References:
List of references of secondary non-textbook sources cited in body of
paper.
D. (Optional) Appendix: Example of communications message tactics. If you wish, you may place a sample ad or television commercial script in an appendix to the paper as an example of how the strategy would be executed.
E. (Optional)
Appendix: Details of research materials not used for other
parts of the report.