Editorships

• (2011-2012) Managing Editor, Auburn Speaks, Auburn University book series.
• (2008-2011) Editor-in-Chief, IEEE Transactions on Professional Communication

Research: Publications about Reviews

• forthcoming January 2012. Epinions Advisors as technical editors: Using politeness to motivate comprehensive editing. Journal of Business and Technical Communication.
• 2010. The Co-construction of credibility in online product reviews. Technical Communication Quarterly 19: 403-426.
• 2010. Assertions of expertise in online reviews. Journal of Business and Technical Communication 24: 3-28.
• 2008. Reviewer motivations, bias, and credibility in online reviews. In S. Kelsey and K. St.Amant (Eds.), Handbook of Research on Computer Mediated Communication. Hershey, PA: The Idea Group Publishers, pp. 252-266.
• 2007. Compliments and criticisms in book reviews about business communication. Journal of Business and Technical Communication 21:188–215.

• 2011. Visual Composing: Document Design for Print and Digital Media. (second author, with Kathryn Riley) (podcast interview with Tom Johnson of idratherbewriting.com)
• 2009. Color: The newest tool for technical communicators—redux. Technical Communication 56:3-13.
• 2007. Audience perceptions of fonts in projected PowerPoint text slides. Technical Communication 54:295-307.
• 2007. Perceptions of clarity and attractiveness in PowerPoint graph slides. Technical Communication 54:145-156.

Research: Publications about Tutoring Interactions

• 2006. The functions of formulaic and non-formulaic compliments in interactions about technical writing. IEEE Transactions on Professional Communication 49:12-27.
• 2005. Hinting at what they mean: Indirect suggestions in writing tutors’ interactions with engineering students. IEEE Transactions on Professional Communication 48:365-376.
• 2004. The effects of tutor expertise in technical writing: A linguistic analysis of writing tutors’ comments. IEEE Transactions on Professional Communication 47:316-328.