BUSI 7220 – Operations and Information Technology for Competitive Advantage
Spring, 2012
Module 1 - Tentative and Dynamic Syllabus
(Last modified: 1/9/2012)

Instructor:             Dr. Nelson Ford                                                              Office:   Lowder 409 
E-mail Address:   ford@business.auburn.edu                                                Phone:  (O) 334-844-6503 
Office Hours:       
T, Th: 1:00 - 2:00; W: 10:00-12:00, 1:00-2:00;                             (M) 334-444-7408
                            or by appointment.

Course Description

Module I of this course is based almost entirely on case discussions.  Each case discussed has an information technology flavor, but is managerially oriented.  As such, technical discussions are rare, and no particular expertise in MIS technical matters is needed.

Each case should be addressed by considering the following questions:
     (1)  What is the business problem?
     (2)  What business is the company in?  What is its strategy?  Is this strategy correct?
     (3)  What is the information technology problem?
     (4)  Is information technology the business problem?  Is information technology causing the business problem?  Is information technology a possible solution to the business problem?
     (5)  What is the solution to the business problem?
     (6)  Does the solution involve information technology?  If so, how?

As students will see, the course emphasizes "business before technology."  Cases are drawn from a variety of industries, to give students a flavor of similarities and differences among companies and industries.

Students must be able to discuss each case on the day it is assigned, as students will lead discussions on a random basis during the semester.

Other guidelines for case analysis that may be helpful can be found at the following links:

http://socrates.acadiau.ca/courses/Busi/IntroBus/CaseMethod.html

http://wps.pearsoned.co.uk/ema_uk_he_johnson_excorpstrat_7/26/6678/1709611.cw/content/index.html

http://www2.wmin.ac.uk/haberba/4mbs601.htm#_Analysing_a_Case_Study

http://www.mhhe.com/business/management/thompson/11e/case/prepare2.htm

Missed Exam Make-Up Policy:
     Students who miss a major exam will receive a zero, with no opportunity for make-up work, unless one of the following conditions has been met:
     (1)  The absence was APPROVED IN ADVANCE by the instructor.  This will only occur in rare situations involving sickness, required participation in official University events, or extenuating circumstances.  Approved absences will be those outlined in the Tiger Cub.  In the event of illness, the excuse must be signed by a physician or nurse (not a receptionist).  Excuses with boxes checked that indicate a student was seen in, for example, the University Health Center, do not indicate that the student was too ill to participate in the exam and are not sufficient.  Copies of excuses will not be accepted.  You must provide the original excuse.  Excuses must be presented in person within one week of the missed exam.  Medical excuses WILL be checked.  The penalty for a falsified excuse is determined by the Academic Honesty Committee, and may result in receiving an "F" in the course and suspension from school for a semester.  Lack of preparation for an exam is not a valid excuse and students should not be tempted to "fake" a doctor's excuse due to lack of preparation.  The penalty for this is severe and could affect you for the rest of your career.  STUDENTS WHO FAIL TO GET APPROVAL IN ADVANCE FOR ABSENCES OF THIS TYPE WILL FORFEIT ANY OPPORTUNITY FOR MAKE-UP WORK.

     (2)    The absence was due to a LEGITIMATE EMERGENCY FOR WHICH IT WAS NOT POSSIBLE TO OBTAIN ADVANCED APPROVAL.  In this situation, the student must contact the instructor as soon as possible and must provide documentation that: (1) The emergency was legitimate; AND (2) advanced notification/approval was not possible.  STUDENTS WHO FAIL TO MEET REQUIREMENTS (1) AND (2) WILL FORFEIT ANY OPPORTUNITY FOR MAKE-UP WORK.

MAKE-UP EXAMS
     Students who miss a major exam and have satisfied one of the above conditions will be allowed the opportunity for a make-up exam.  THE MAKE-UP EXAM WILL BE DIFFERENT AND MAY USE A DIFFERENT EXAM FORMAT.

STATEMENT RELATED TO POLICIES ON UNANNOUNCED QUIZZES AND CLASS ATTENDANCE:
Attending class is a key to success in this class because lectures and case analyses/exercises are a significant portion of the learning experience.  Further, test questions will come from lecture material as well as from the assigned material.  Thus, students are expected to attend each class.  Unannounced quizzes will be given.  These quizzes CANNOT be made up.

SPECIAL ACCOMMODATION FOR STUDENTS WITH DISABILITIES:

Students who need special accommodations should make an appointment to discuss the Accommodations Memo with me during my office hours as soon as possible.  If scheduled office hours conflict with classes, please arrange an alternate appointment time.  If you do not have an Accommodations Memo but need special accommodations, contact the Program for Students with Disabilities, 1244 Haley Center, 334-844-5943.

Academic Honesty:  ALL PORTIONS OF THE AUBURN UNIVERSITY HONESTY CODE (TITLE XII) FOUND IN THE TIGER CUB WILL APPLY TO THIS CLASS.

 STATEMENT REGARDING E-MAIL AS OFFICIAL MEANS OF COMMUNICATION:

E-mail is the university approved form of communication.  It is the student's responsibility to make sure that he or she receives e-mail.

Course Grading

Module I of the course will count as 50% of your course grade, and will be determined as follows:  There will be two examinations.  Exams will be discussion format and will be given during regular class hours.  Each exam will be 37% of your grade.  Class participation will be the remaining 26% of your grade.  For outreach students, posts on the Class Discussion Board will be evaluated for class participation.  Traditional percentages will be used for course grade determination: 90 % or better for an A; 80 % or better for a B; 70 % or better for a C; etc.

     Exam 1                         37%
     Exam 2                         37%
     Class Participation        26%  

COURSE SCHEDULE (Tentative)

Jan 10                Introduction to the course; analyzing business cases

Jan 12                Three Innovations That Changed America ; Is immortality possible? ; Are Computers Transforming Humanity? ;
                            The Future of Work

Jan 17                10 Technologies That Will Change the World in the Next 10 Years ; Wary Mexicans Shun Database ; Lawyers ;
                            Big Data Revolution ; Data, Data Everywhere

Jan 19            
   Does IT Matter? ; The ITC e-Choupal Initiative  ( Related video )

Jan 24            
   U.K. Dept. of Health: Prescription for Disaster ; Census Bureau's SNAFU ; Can the Cellphone Help End Global Poverty ;
                           
Putting Twitter's World to Use

 
Jan 26                Gillette's Fusion Launch ; The iPhone as a Cash Register ; Swiping Is the Easy Part ;
                            AE and VISA Squeeze PayPal ;
How Facebook is Taking Over Our Lives

Jan 31                Catch up...

Feb   2                EXAM #1

Feb   7                The Groupon Clipper Groupon Getting It Right ; BP Misses Social Networking ; L’Oreals Manufacturing Makeover ;
                           
Mom-and-Pop Multinational ; Get Rich Slow! ; Amazon at Your Service
                           

Feb   9                Web Plan Dividing Companies ; Struggle for What We Have ; Will Netflics Kill the Internet ; Net Neutrality 2011 ;
                           Verizon Challenges FCC ; Stuxnet: Cyber Attack on Iran… ; Dissecting The Flash Crash
                           

Feb  14               WikiLeaks Avoids Shutdown ; PayPal, PostFinance Hit: WikiLeaks ; An Invitation to Crime: Facebook ;
                            LexisNexis ; Google Wants Search More Social ; Facebook Revenue In 2010
                          

Feb  16               How to Change the Way Kids Learn ; How to Go to Harvard for Free ; College Too Expensive?  Try YouTube ;
                          
AgriBeef: Cattle Drive
                           

Feb  21               Sleek Audio Made In America ; Sir Ken Robinson (TED video) ;  GE Healthcare Goes Agile
                           


Feb  23               EXAM #2

 


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