Auburn University > SCS > Client Survey

Spring '12 Semester Client Satisfaction Survey

Selected Questions from the 28-Item Client Satisfaction Survey

Rating Scale: Strongly Agree-4   Agree-3   Disagree-2   Strongly Disagree-1

1. I experienced improvement in the condition or problems for which I sought services.
   3.65
2. My counselor helped me develop better ways of coping with my concerns.
   3.81
3. I am satisfied overall with my own growth as a result of counseling services.
   3.90
4. I would recommend SCS to a friend.
   3.69
5. I regard SCS as a necessary part of the university.
   3.51
6. By coming to counseling, I am better able to function academically.
   3.22

Written comments from SCS clients:

My counselor has been one of the most helpful and understanding counselor I have seen. I have had 5+ therapists over 7+ years.

My counselor is great! I really value and appreciate her services. She should get a raise.

My counselor always keeps my goals at the fore front of discussion and remembers specific points from previous meetings which made me feel significant.

I have recommended SCS to three friends who are now coming to counseling!

Yes, I absolutely regard SCS as a necessary part of the University!

Last Updated: Aug. 22, 2010