Chick-fil-A
	This case study illustrates the decision faced by Chick-fil-A as it moves from its current Point-of-Sale system to a choice between two new operating systems, on based on Windows NT and the other on Windows CE. Since the Chick-fil-A chain operates over 700 corporate owned stores, this changeover had about a $3.29 million investment impact stemming from the difference in prices between various POS systems. For information about purchasing this case study click here
Key Features Learning Objectives Introduces students to the basic tasks of IT personnel and factors influencing major decision making processes. Illustrates the steps of making a critical decision and the impact the decision may have on the company. Coverage includes a thorough explanation of both Windows CE and Windows NT operating systems. Allows students to view the problem of choosing a new point of sales system from two perspectives: the technical side and the business side. CD-ROM complies with the instructor's manual in order for students to visualize the problem at hand. Case study is excellent in freshman level engineering or business courses. Understand technical and management details involved in planning and implementation of a real-world project. The importance of developing and prioritizing project criteria in analyzing alternatives. Decision Support System and its use in making decisions.   Screen Shot of the Multimedia version of the Case Study

The materials developed by LITEE are based partially upon work supported by the National Science Foundation under Grant Numbers: 9752353, 9950514, 0001454, 0089036 and 0442531.

"Any opinions, findings, and conclusions or recommendations expressed in this web site are those of the authors and do not necessarily reflect the views of the National Science Foundation."