Unfortunately, conflict is a regular part of organization life. Whether on the plant floor or the office, the mail room or the board room, misunderstandings, personality clashes, and downright fights are standard fare for workplace interactions. But conflict is not all bad and can actually be a tool to improve relationships.
This 90-minute webinar will unveil the techniques to conquer conflict, and show you how to apply game-changing skills to resolve disputes, leverage their value and create dynamic cultures that thrive. You will learn to:
- Develop a better understanding of conflict and the factors that influence it.
- Recognize your conflict style and the power it has to change other's behavior.
- Become more aware of feelings, attitudes, and behavior . . . and how they work together in response to conflict.
- Apply the 6 proven steps of Relentless Resolution and create positive and productive relationship.
Erik Van Slyke is a change agent, speaker, teacher, researcher, blogger and author of the award-winning Listening to Conflict. Erik advises some of the world's leading organizations how to navigate complex change, build adaptive capacity and increase creativity and collaboration. His blog is read in more than 80 countries around the world, and his articles and quotes on change, listening and managing conflict have appeared in publications that include The Wall Street Journal, Los Angeles Times, Fortune, CIO, and HR Executive.
Learn more about the Conquering Conflict Webinar by contacting the Office of Professional & Continuing Education at (334) 844-5100 or by email: email@example.com
Last Updated: June 13, 2013