Auburn University recognizes that in order for individual employees and organizations to be successful in today's highly competitive market, the ability to communicate effectively and work together efficiently is essential. To meet this need, we are offering the following programs to help meet the needs of workers at all levels of an organization. These programs are taught by Auburn University faculty, specializing in management and organizational improvement. |
(To see a course description, click on the course titles in the menu below.) Employee Development
Conflict Management in the Workplace
(July 9, 2009) -- 3 hours, .3 CEU
Conflict Management in the Workplace: This course addresses how to manage conflict in the workplace. After completing this course, participants will be able to define conflict, identify sources of conflict commonly found in working relationships, and develop strategies to alleviate workplace conflict. Taught by Dr. Charlotte Sutton, Auburn University College of Business.
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Communicating with Difficult People
(July 10, 2009) -- 3 hours, .3 CEU
Communicating with Difficult People: In this program, participants will learn how to assess difficult people and deal with conflict without sacrificing self-respect. Upon completion of this program participants will be able to develop strategies to remain focused, identify ways to respond positively to negative people, and develop strategies to communicate effectively with all types of problem personalities. Taught by Dr. Charlotte Sutton, Auburn University College of Business.
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Motivating Employees
(July 17, 2009) -- 3 hours, .3 CEU
Motivating Employees: This workshop examines numerous keys to motivating employees. Participants will begin to understand how to gain commitment and loyalty; encourage creativity; and instill pride in one’s best efforts. Workshop participants will learn how to create the right environment; understand the need for equity; recognize that each person is different; and learn the value of high expectations. Taught by Dr. Charlotte Sutton, Auburn University College of Business.
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Interpersonal Communications
(July 24, 2009) -- 3 hours, .3 CEU
Interpersonal Communications: This course teaches interpersonal communication skills which help minimize group conflict, build group commitment, motivate others to productive action, and give constructive criticism or praise. Participants will learn verbal and nonverbal techniques, recognize their impact on others, develop skillful questioning techniques that minimize confusion, determine how to give/receive feedback, and develop interpersonal competence. Taught by Dr. Charlotte Sutton, Auburn University College of Business.
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Organizational Development
Change Management
(June 30, 2009) -- 3 hours, .3 CEU
Change Management: This course teaches how to prepare for and manage change in the workplace by thinking beyond the current situation, learning to understand the change process, learning to determine when an organization is ready for change, and being aware of difficulties associated with undergoing change. Taught by Dr. Bill Sauser, Auburn University College of Business.
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Team Building
(July 17, 2009) -- 3 hours, .3 CEU
Team Building: This course will teach participants how to build and work effectively and efficiently in teams. Upon completion, attendees will be able to recognize variables that affect cohesive teams and overall productivity. Taught by Dr. Bill Sauser, Auburn University College of Business.
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Strategic Planning
(August 4, 2009) -- 3 hours, .3 CEU
Strategic Planning: This course explains the basic phases of strategic planning, defines the critical planning questions, and describes the profile of a successful planning team. Participants will learn how to create plans that support mission statements, define goals and statements, and overcome organizational barriers to planning. Taught by Dr. Bill Sauser, Auburn University College of Business.
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Generational Issues in the Workplace
(August 11, 2009) -- 2 hours, .2 CEU
Generational Issues in the Workplace: For the first time in history, the American workforce is comprised of four different generations, each with its own set of values and attitudes toward work and society. This course will explore ways to effectively manage these four groups effectively. Taught by Mr. Pat Deery, Director of Auburn University Human Resource Development.
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For more information, please contact:
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Ask about bringing these programs onsite to your organization! |
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