AU Wireless
AU Wireless connectivity became available for AU employees & students in 2002. Locations continue to be added to the areas of AU Wireless availability via AU_WiFi and AU_GameNet. Also with the growth of technology AU Wireless continues to become more accessible, reliable, and secure.
Common Topics
All Auburn University employees and students can access the AU Wireless network.
To access the AU Wireless network, you will be required to log in using your User Name and computing password. If you need to establish a temporary guest account, please contact:
OIT HelpDesk
(334) 844-4944
helpdesk@auburn.edu
Your computer needs a wireless network card installed or a wireless USB adapter. Wireless controllers should be 802.11n & WPA2 compatible.
If you do not have a network card, you can purchase and install this equipment on your own, or you can contact the Student PC Shop at (334) 844-9313. The SPCS will install a network card for you after you supply the card. The installation charges will appear on your bursar bill.
We recommend that your computer meet or exceed these minimum system requirements:
Windows-compatibleMacintosh
- Windows XP (Service Pack 3)
- 256 MB of RAM
- Wireless adapter with WPA2 capability
- 1 GB free hard disk space
- Mac OS 10.4
- 512 MB of RAM
- Wireless adapter
- 1 GB free hard disk space
AU Policies require that your Windows computer have current anti-virus software and Microsoft Windows security patches.
AU provides Anti-Virus Software to students at no charge. Download a copy from the web site at www.auburn.edu/download.
Download and install Microsoft Windows service packs and other updates from the Microsoft Windows Update site at windowsupdate.microsoft.com.
Wireless coverage is offered in select areas of campus. Additional areas of campus will have coverage soon. Current areas are listed below:
Public Areas:
- AU Concourse
- Beard-Eaves-Memorial Coliseum (60% coverage)
- Boyd Residence Hall (Dorm J)
- Broun (Katie) Residence Hall (Dorm 02)
- Burton Residence Hall
- CDV Kitchen
- Dobbs Residence Hall (Dorm D)
- Dowdell Residence Hall (Dorm 05)
- Dowell Residence Hall (Dorm G)
- Duncan Residence Hall (Dorm B)
- Dunn Residence Hall (Dorm E)
- Foy Union Building (Cafeteria, Lounge, Patio, Ballroom, Diversity)
- Glenn Residence Hall (Dorm 06)
- Graves Residence Hall (Dorm F)
- Haley Center
- Harper Residence Hall (Dorm 01)
- Hollifield Residence Hall (Dorm A)
- Jule Collins Smith Art Museum
- Keller Residence Hall (Dorm 09)
- Knapp Residence Hall (Dorm H)
- Lane Residence Hall (Dorm 07)
- Leischuck Residence Hall (Dorm L)
- Little Residence Hall (Dorm 03)
- Lupton Residence Hall (Dorm 08)
- M Residence Hall (Dorm M)
- Owen Residence Hall (Dorm 10)
- Quad Center (Main Lobby)
- Ralph Brown Draughon Library (RBD)
- Sasnett Residence Hall (Dorm K)
- Sewell Residence Hall
- Teague Residence Hall (Dorm 04)
- Toomer Residence Hall (Dorm C)
Specific Academic Areas:
The AU_WiFi access points are fully encrypted. However, if you are off-campus and need an encrypted connection use the Cisco VPN, which is available to Auburn University employees and students via AU Install. The Cisco VPN (Virtual Private Network) provides 168-bit DES encryption to ensure that all data sent is protected.
Of course, even if you are not using the Cisco VPN client, you can still establish secure data connections when visiting web sites and e-mail portals that offer SSL connections, such as Amazon.com and other popular commerce sites.
Download : Cisco VPN Client
Configuration Instructions
AU_WiFi
Note: This article is intended for Windows machines that are already configured for AU_WiFi. If you are configuring a laptop for AU_WiFi for the first time, see the articles below.
In addition, this article assumes the AddTrust External CA Root certificate is already installed on your laptop. Most Windows laptops that are updated regularly will have already obtained the AddTrust External CA Root certificate through Windows Updates. If you do not see the AddTrust External CA Root certificate, run all Windows Updates on your computer.
- Click on the wireless reception bars in the lower right corner of the Windows task bar and select Open Network and Sharing Center.

- Select Manage Wireless Networks and double-click on the AU_WiFi profile.
- Click the Security tab and then the Settings button next to the authentication method drop-down list.

- Under the Trusted Root Certification Authorities, check AddTrust External CA Root selection and uncheck all other options.

- Click OK and your computer is now prepared for the AU_WiFi certificate change.
Before continuing determine which Service Pack you have installed:
- Right-click "My Computer" and select "Properties".
- Look in the "System" area on the "General" tab.
- If you have a Service Pack installed it will be listed there.
- You may continue if you have at least Service Pack 3, which includes the WPA2 update (KB893357).
To configure your Windows XP computer follow these instructions:
- Click Start > Connect To > Show all connections.
- Right-click your wireless network connection and select "View Available Wireless Networks".

- If you are in range of an AU_WiFi access point you will see AU_WiFi listed. It should automatically try and connect to AU_WiFi if you have been on the network before. If it tries to connect automatically, disconnect from AU_WiFi.
- Once a balloon pops-up in your taskbar, click "Change the order of preferred networks".

- Click the "Wireless Networks" tab, select AU_WiFi, and click the "Properties" button.
Note: If you do not have a "Wireless Networks" tab, your wireless connections are probably being managed by a third party application. You can attempt to disable this application or contact the Student PC Shop for assistance.

- Click the "Authentication" tab.
- Select "Protected EAP (PEAP)" from the drop-down list. Make sure the bottom two check boxes are not selected. Then, click the "Properties" button.

- Check Validate server certificate and Connect to these servers
Type wxauth.auburn.edu;wxauth2.auburn.edu (no spaces)
Check AddTrust External CA Root from the Trusted Root Certification Authorities list.
Uncheck Do not prompt user to authorize new servers or trusted certification authorities
Select Secured password (EAP-MSCHAP v2) from the drop-down list
Check Enable Fast Reconnect
- Press all the OK buttons so that you are back to the desktop.
- Right-click your Wireless Network Connection and select View Available Wireless Networks

- Select AU_WiFi and click Connect
- A balloon should pop-up in your taskbar that says, "Click here to select a certificate or other credentials for connection". Click this balloon.

- You should now see a "Enter Credentials" window. Enter you Auburn username (No @auburn.edu) and password for authentication (Leave Logon Domain blank). Click "OK".

NOTE: The following screen shots are from a Windows 8 computer but the Windows 7 or Vista users should also be able to follow along.
- Click the wireless icon in your system tray.

- When your available wireless networks are visible, select AU_WiFi and press "Connect".

- You should now be presented with a login form. Enter your Auburn University username and password and then press "OK".

NOTE: The following screen shots are from a Windows 8 computer but the Windows 7 or Vista users should also be able to follow along.
- Right-click the wireless icon in your system tray and select Open Network and Sharing Center

- Click Set up a new connection or network

- Select Manually connect to a wireless network and press the Next button

- Fill out the following information and press the Next button
Network name: AU_WiFi
Security type: WPA2-Enterprise
Encryption type: AES
Check: Start this connection automatically
- Click Change connection settings

- Select the Security tab.
- Choose a network authentication method: Protected EAP (PEAP) and press the Settings button.
- If you put a check in the box next to Cache user information for subsequent connections to this networks Windows will save your username and password and allow you to connect automatically. After changing your password you will have to remove this check before you can type in your new password.

- Fill out the following information:
- Check Validate server certificate or Verify the server's identity by validating the certificate
- Check Connect to these servers
- Type wxauth.auburn.edu;wxauth2.auburn.edu (no spaces).
- Check AddTrust External CA Root
- Select Secured password (EAP-MSCHAP v2) from the drop-down list.
- Check Enable Fast Reconnect
- Press the Configure... button

- In the EAP MSCHAP v2 Properties window, uncheck Automatically use my... box and press the OK button.

- Press the OK button to get back to the AU_WiFi Wireless Network Properties window and press the Advanced settings button

- Within the Advanced Settings window, fill out the following information
- Check Specify authentication mode
- Select User authentication from the drop down box
- Do NOT press the Save credentials button

- Press the OK buttons to close all the open windows
- Click the wireless icon in your system tray and connect to AU_WiFi. You will be prompted to enter your username and password.

NOTE: During your first connection you may receive the following notification. Click Connect.

- If you are unable to get connected please contact the OIT Helpdesk at 334-844-4944 or take your computer to the Student PC Shop.
When setting up AU_WiFi on macs the user info will get cached. This information should be removed if a different user needs to log into AU_WiFi on the computer.
- Delete the AU_WiFi connection:
- Turn off the AirPort (click the AirPort icon
on right end of top menu bar. Select Turn Off AirPort) - Open Network Preferences (on menu when you click the AirPort icon)
- Select AirPort in the left column of Network Preferences then click Advanced
- Under the Advanced Tab, delete the AU_WiFi connection. Select AU_WiFi from network list by clicking it. Then, click the minus sign at the bottom of the column to delete it.
- Under 802.1x Tab, delete User Profiles (click on it to select then click minus), and delete Login Window Profiles (click on it to select then click minus)
- Delete AU_WiFi certificates in Keychain
- Open a new Finder Window (Click
in the Dock) - Applications -> Utilities -> Open Keychain Access
- In left column top menu (keychains) select Login, then select Certificates in the bottom menu (category)
- Delete wxauth.auburn.edu (control+click then select delete)
- In bottom menu select Passwords. Delete WPA: AU_WiFi
- Turn AirPort back on and log in. If the user info is still not deleted:
- Open a new Finder Window
- Click on Macintosh HD -> Users ->
username -> Library -> Preferences
Note: you may see library listed when you click open up the finder window. This is NOT the right one. You need to be in the User's Library not the Macintosh HD Library. - You will have to expand the window before you will be able to tell which file to delete. Click on the two parallel vertical lines under right scroll arrows and drag right.
- Delete com.apple.eap.profiles.plist (control+click -> Move to Trash)
Network SSID: AU_WiFi
Security: 802.1x EAP
EAP method: PEAP
Phase 2 authentication: MSCHAPV2
CA certificate: (Unspecified)
User certificate: (Unspecified)
Identity: your username
Anonymous identity: blank
Password: your password
AU_Temp
Before trying to access AU_Temp, an Account Sponsor must go to http://www.auburn.edu/oit/temp_accts to set up a Temporary Account for you.
-
Connect to the AU_Temp wireless network.

-
Open your browser to display the AU_Temp Login.

***Help – If the AU_Temp Login page doesn’t appear at first, you may need to try and access a webpage such as www.google.com to force the process.
-
Once you can see the Login Page, enter in your username and password that you received from your account sponsor.
***Help – If you receive a message stating “Login Failed”, contact your Account Sponsor and see how long ago the account was created. It could take up to 30 minutes for the account to be ready to use.
-
Once successfully logged in, you should see this pop-up below and be able to surf anywhere on the internet.

-
Keep this pop-up open until you are done using the wireless and make sure to click the Logout link towards the bottom of the pop-up to properly sign you out of AU_Temp.
AU_GameNet
Note: As of May 16, 2008, PS3's only have 802.11G network adapters.
- On the PS3 Home Menu, browse to Settings > Network Settings > Internet Connection and select "Enable".

- Scroll down to "Internet Connection Settings" and press the X button. You will be asked if you want to continue, select "Yes".

- When asked for "Selecting a Setting Method", select "Easy".You will be asked for your preferred connection method; select "Wireless".

- From the next window, select "Scan". You will see a list of Wireless connections in your area. Highlight "AU_GameNet" and press the X button.

- Press the right button to continue. Do not press the X button as this will edit the SSID.

- For the WLAN Security Setting, select "None" and press the X button. You will see a summary of your connection details; press the X button to save them and proceed to testing.

- Press the X button to save your settings and proceed to testing.

- Select "Test Connection" and wait. If the test is successful, then you have connected your PS3 to the Internet. If the test fails, contact the Student PC Shop.

Thanks to http://uk.playstation.com for the instructions.
Note: As of May 16, 2008, Wii's only have 802.11G network adapters.
- On the Wii console's main menu, click on the 'Wii button' in the lower left corner.

- This will take you to the settings screen. On this screen, click on 'Wii Settings'.

- In the 'Wii System Settings', click on the blue arrow on the right to reach the second screen of options. On this screen, click the 'Internet' button.

- Select 'Connection Settings'.

- Select an open connection, indicated by 'None', as shown:

- Select 'Wireless Connection'.

- Select 'Search for an Access Point'.

- At this point, the Wii console will search for any identifiable Access Points nearby. Once this search as completed, you will be direct to choose the Access Point that you wish to connect to, as shown. Click 'OK' to display the list of available Access Points.

- Select your "AU_GameNet" from the list of available Access Points. If your Access Point is not displayed, contact the OIT HelpDesk.

- Click 'Save' followed by 'OK' to save your connection settings...

- ...and select OK again to start an automatic connection test.
If the test succeeds, Internet Setup is complete and your Wii console is wirelessly connected!
Note: As of May 16, 2008, XBOX360's do not have wireless capabilities unless the wireless adapter is purchased.
- Your XBOX360 should connect to AU_GameNet automatically. If you want to check this connection, click the "System" tab, and then click "Network Settings".

- On the "Network Settings" page, select "Edit Settings".

- On the "Edit Settings" page, select your wireless settings on the "Basic Settings" tab.

- On the "Select Wireless Network" page, select "AU_GameNet".

- On the "Apply Settings" page, click "Test Xbox Live".

- If this is the first time you have connected your Xbox 360 to Xbox Live, you'll probably be prompted to apply an update. Congratulations—this means you have successfully connected to Xbox Live! Click "Yes, update now". Your Xbox will restart and will then be ready for use. If there are no updates, the Xbox Live Connection page shows that you're connected to Xbox Live. Press the "Y" button on your controller to continue.
Policies
Troubleshooting
- Open Internet Explorer
- Click "Tools" and "Internet Options"
- Press the "Advanced" tab.
- Scroll down to the security section. Uncheck "Check for server certificate revocation".
- Press "Apply" and "OK".
Last Updated: Jan. 20, 2012

