AU Wireless

AU Wireless

AU Wireless is a broad wireless network that is available to university students and employees.

Wireless connectivity, which became available in 2002, has seen exponential growth -- blanketing campus with access points. New locations continue to be added to the areas of AU Wireless availability via AU_WiFi and AU_GameNet. Also with the growth of technology, AU Wireless continues to become more accessible, reliable, and secure.

 

Common Topics

What is AU_WiFi?

AU_WiFi is a WPA2-encrypted broadband wireless network, which means traffic cannot be easily obtained as it passes from a user's computer to the wireless access point. Because this traffic is secure, users may use insecure protocols (ex. pop3, imap, telnet, ftp, etc.). AU_WiFi has 802.11n access points for high speeds.

What is AU_GameNet?

AU_GameNet is Auburn University's broadband wireless network for devices that cannot connect to AU_WiFi. These type devices are typically Smart TVs, DVRs, & gaming consoles, such as the Playstation 3, XBOX 360, and Nintendo Wii. AU_GameNet has 802.11n access points and are located in residential halls and restricted by MAC address.

To use AU_GameNet, you must register your device at http://mydevices.auburn.edu. If you need assistance, follow these instructions:

  1. Visit http://mydevices.auburn.edu and log in with your Auburn username and password.
  2. Enter the MAC address of the device you want to add and a brief description.
  3. Press the Submit button. Your newly added device should appear in the "Your Devices" table.

Once the new device is added to the system, please unplug its power and leave it offline for at least 15 minutes before trying to connect it to AU_GameNet.

If you have any problems, contact the OIT HelpDesk at (334) 844-4944 or helpdesk@auburn.edu.

Who has access to the AU Wireless network?

All Auburn University employees and students can access the AU Wireless network.

To access the AU Wireless network, you will be required to log in using your User Name and computing password. If you need to establish a temporary guest account, please contact:

OIT HelpDesk
(334) 844-4944
helpdesk@auburn.edu
Hardware Requirements

Your computer needs a wireless network card installed or a wireless USB adapter. Wireless controllers should be 802.11n & WPA2 compatible.

If you do not have a network card, you can purchase and install this equipment on your own, or you can contact the Student PC Shop at (334) 844-9313. The SPCS will install a network card for you after you supply the card. The installation charges will appear on your bursar bill.

We recommend that your computer meet or exceed these minimum system requirements:

Windows-compatible
  • Windows XP (Service Pack 3)
  • 256 MB of RAM
  • Wireless adapter with WPA2 capability
  • 1 GB free hard disk space
Macintosh
  • Mac OS 10.4
  • 512 MB of RAM
  • Wireless adapter
  • 1 GB free hard disk space
Security Requirements

AU Policies require that your Windows computer have current anti-virus software and Microsoft Windows security patches.

AU provides Anti-Virus Software to students at no charge. Download a copy from the web site at www.auburn.edu/download.

Download and install Microsoft Windows service packs and other updates from the Microsoft Windows Update site at windowsupdate.microsoft.com.

Wireless locations on campus

Wireless coverage is offered in select areas of campus. Additional areas of campus will have coverage soon. Current areas are listed below:

Public Areas:

Specific Academic Areas:

Trying out the wireless network
If you would like to "try before you buy" a wireless laptop, they are available at the RBD Library for your complimentary use. The laptops can be checked out for use within the building for four hours at a time. An employee or student ID and a User Name and password are required.
Wireless network security

The AU_WiFi access points are fully encrypted. However, if you are off-campus and need an encrypted connection use the Cisco VPN, which is available to Auburn University employees and students via AU Install. The Cisco VPN (Virtual Private Network) provides 168-bit DES encryption to ensure that all data sent is protected.

Of course, even if you are not using the Cisco VPN client, you can still establish secure data connections when visiting web sites and e-mail portals that offer SSL connections, such as Amazon.com and other popular commerce sites.

Download : Cisco VPN Client

Configuration Instructions

AU_WiFi

Updating the Security Certificate (AddTrust External CA Root) for Windows 8, 7, or Vista [12/10/12]

Note: This article is intended for Windows machines that are already configured for AU_WiFi. If you are configuring a laptop for AU_WiFi for the first time, see the articles below.

In addition, this article assumes the AddTrust External CA Root certificate is already installed on your laptop. Most Windows laptops that are updated regularly will have already obtained the AddTrust External CA Root certificate through Windows Updates. If you do not see the AddTrust External CA Root certificate, run all Windows Updates on your computer.

  1. Click on the wireless reception bars in the lower right corner of the Windows task bar and select Open Network and Sharing Center.

    Open Network and Sharing Center

  2. Select Manage Wireless Networks and double-click on the AU_WiFi profile.
  3. Click the Security tab and then the Settings button next to the authentication method drop-down list.

    Security tab

  4. Under the Trusted Root Certification Authorities, check AddTrust External CA Root selection and uncheck all other options.

    Protect EAP Properties settings

  5. Click OK and your computer is now prepared for the AU_WiFi certificate change.
How to connect with Windows 8, 7, or Vista

NOTE: The following screen shots are from a Windows 8 computer but the Windows 7 or Vista users should also be able to follow along.

  1. Click the wireless icon in your system tray.

    Wireless Icon in System Tray

  2. When your available wireless networks are visible, select AU_WiFi and press "Connect".

    Windows 8 - Connect to AU_WiFi

  3. You should now be presented with a login form. Enter your Auburn University username and password and then press "OK".

    Windows 8 - AU_WiFi Login
How to connect with Windows 8, 7, or Vista manually

NOTE: The following screen shots are from a Windows 8 computer but the Windows 7 or Vista users should also be able to follow along.

  1. Right-click the wireless icon in your system tray and select Open Network and Sharing Center

    Windows 8/7 - Open Network and Sharing Center

  2. Click Set up a new connection or network

    Set up a new connection or network in Network and Sharing Center

  3. Select Manually connect to a wireless network and press the Next button

    Manually connect to a wireless network

  4. Fill out the following information and press the Next button

    Network name: AU_WiFi

    Security type: WPA2-Enterprise

    Encryption type: AES

    Check: Start this connection automatically

    Manually Create Connection

  5. Click Change connection settings

    Change connection settings

  6. Select the Security tab.
    • Choose a network authentication method: Protected EAP (PEAP) and press the Settings button. 
    • If you put a check in the box next to Cache user information for subsequent connections to this networks Windows will save your username and password and allow you to connect automatically. After changing your password you will have to remove this check before you can type in your new password. 

      AU_WiFi Wireless Network Properties - Security tab

  7. Fill out the following information:
    • Check Validate server certificate or Verify the server's identity by validating the certificate
    • Check Connect to these servers
    • Type wxauth.auburn.edu;wxauth2.auburn.edu (no spaces).
    • Check AddTrust External CA Root
    • Select Secured password (EAP-MSCHAP v2) from the drop-down list.
    • Check Enable Fast Reconnect
    • Press the Configure... button

      EAP Properties

  8. In the EAP MSCHAP v2 Properties window, uncheck Automatically use my... box and press the OK button.

    EAP MSCHAPv2

  9. Press the OK button to get back to the AU_WiFi Wireless Network Properties window and press the Advanced settings button

    Manually Create Connection

  10. Within the Advanced Settings window, fill out the following information
    • Check Specify authentication mode
    • Select User authentication from the drop down box
    • Do NOT press the Save credentials button

      Advanced Settings


  11. Press the OK buttons to close all the open windows
  12. Click the wireless icon in your system tray and connect to AU_WiFi. You will be prompted to enter your username and password.

    Windows 8 Login

    NOTE: During your first connection you may receive the following notification. Click Connect.

    Can't verify the server's identity

  13. If you are unable to get connected please contact the OIT Helpdesk at 334-844-4944 or take your computer to the Student PC Shop.
How to remove cached user info for Macs

When setting up AU_WiFi on macs the user info will get cached. This information should be removed if a different user needs to log into AU_WiFi on the computer.

  1. Delete the AU_WiFi connection:
    • Turn off the AirPort (click the AirPort icon Mac Airport on right end of top menu bar. Select Turn Off AirPort)
    • Open Network Preferences (on menu when you click the AirPort icon)
    • Select AirPort in the left column of Network Preferences then click Advanced
    • Under the Advanced Tab, delete the AU_WiFi connection. Select AU_WiFi from network list by clicking it. Then, click the minus sign at the bottom of the column to delete it.
    • Under 802.1x Tab, delete User Profiles (click on it to select then click minus), and delete Login Window Profiles (click on it to select then click minus)
  2. Delete AU_WiFi certificates in Keychain
    • Open a new Finder Window (Click Finder icon in the Dock)
    • Applications -> Utilities -> Open Keychain Access
    • In left column top menu (keychains) select Login, then select Certificates in the bottom menu (category)
    • Delete wxauth.auburn.edu (control+click then select delete)
    • In bottom menu select Passwords. Delete WPA: AU_WiFi
  3. Turn AirPort back on and log in. If the user info is still not deleted:
    • Open a new Finder Window
    • Click on Macintosh HD -> Users -> house iconusername -> Library -> Preferences
      Note: you may see library listed when you click open up the finder window. This is NOT the right one. You need to be in the User's Library not the Macintosh HD Library.
    • You will have to expand the window before you will be able to tell which file to delete. Click on the two parallel vertical lines under right scroll arrows and drag right.
    • Delete com.apple.eap.profiles.plist (control+click -> Move to Trash)
How to connect with Android

Network SSID: AU_WiFi
Security: 802.1x EAP
EAP method: PEAP
Phase 2 authentication: MSCHAPV2
CA certificate: (Unspecified)
User certificate: (Unspecified)
Identity: your username
Anonymous identity: blank
Password: your password

 

AU_Temp

How to connect with a Windows 7

Before trying to access AU_Temp, an Account Sponsor must go to http://www.auburn.edu/oit/temp_accts to set up a Temporary Account for you.

  1. Connect to the AU_Temp wireless network.

    Win 7 - wireless networks

  2. Open your browser to display the AU_Temp Login.

    AU Temp Login

    ***Help – If the AU_Temp Login page doesn’t appear at first, you may need to try and access a webpage such as www.google.com to force the process.

  3. Once you can see the Login Page, enter in your username and password that you received from your account sponsor.

    ***Help – If you receive a message stating “Login Failed”, contact your Account Sponsor and see how long ago the account was created. It could take up to 30 minutes for the account to be ready to use.

  4. Once successfully logged in, you should see this pop-up below and be able to surf anywhere on the internet.

    AU Temp - Logged in
  5. Keep this pop-up open until you are done using the wireless and make sure to click the Logout link towards the bottom of the pop-up to properly sign you out of AU_Temp.

AU_GameNet

How to register your device

To use AU_GameNet, you must register your device at http://mydevices.auburn.edu. If you need assistance, follow these instructions:

  1. Visit http://mydevices.auburn.edu and log in with your Auburn username and password.
  2. Enter the MAC address of the device you want to add and a brief description.
  3. Press the Submit button. Your newly added device should appear in the "Your Devices" table.

Once the new device is added to the system, please unplug its power and leave it offline for at least 15 minutes before trying to connect it to AU_GameNet.

If you have any problems, contact the OIT HelpDesk at (334) 844-4944 or helpdesk@auburn.edu.

How to connect with a PS3

Note: As of May 16, 2008, PS3's only have 802.11G network adapters.

  1. On the PS3 Home Menu, browse to Settings > Network Settings > Internet Connection and select "Enable".
    PS3 - Enable Internet Connection
  2. Scroll down to "Internet Connection Settings" and press the X button. You will be asked if you want to continue, select "Yes".
    PS3 - Click Yes to edit connection settings
  3. When asked for "Selecting a Setting Method", select "Easy". You will be asked for your preferred connection method; select "Wireless".
    PS3 - Choose Easy
  4. From the next window, select "Scan". You will see a list of Wireless connections in your area. Highlight "AU_GameNet" and press the X button.
    PS3 - Choose AU_GameNet
  5. Press the right button to continue. Do not press the X button as this will edit the SSID.
    PS3 - Continue, don't edit SSID
  6. For the WLAN Security Setting, select "None" and press the X button. You will see a summary of your connection details; press the X button to save them and proceed to testing.
    PS3 - None - WLAN settings
  7. Press the X button to save your settings and proceed to testing.
    PS3 - X to save
  8. Select "Test Connection" and wait. If the test is successful, then you have connected your PS3 to the Internet. If the test fails, contact the Student PC Shop.
    PS3 - Test Connection

Thanks to http://uk.playstation.com for the instructions.

How to connect with a Wii

Note: As of May 16, 2008, Wii's only have 802.11G network adapters.

  1. On the Wii console's main menu, click on the 'Wii button' in the lower left corner.

    Wii - Home
  2. This will take you to the settings screen. On this screen, click on 'Wii Settings'.

    Wii - Wii Settings
  3. In the 'Wii System Settings', click on the blue arrow on the right to reach the second screen of options. On this screen, click the 'Internet' button.

    Wii - System Settings
  4. Select 'Connection Settings'.

    Wii - Connection Settings
  5. Select an open connection, indicated by 'None', as shown:

    Wii - Choose None
  6. Select 'Wireless Connection'.

    Wii - Choose Wireless Connection
  7. Select 'Search for an Access Point'.

    Wii - Search for an Access Point
  8. At this point, the Wii console will search for any identifiable Access Points nearby. Once this search as completed, you will be direct to choose the Access Point that you wish to connect to, as shown. Click 'OK' to display the list of available Access Points.

    Wii - Access Point OK
  9. Select your "AU_GameNet" from the list of available Access Points. If your Access Point is not displayed, contact the OIT HelpDesk.

    Wii - Choose AU_GameNet
  10. Click 'Save' followed by 'OK' to save your connection settings...

    Wii - Save Connection Settings
  11. ...and select OK again to start an automatic connection test.

    Wii - OK to test settings

    If the test succeeds, Internet Setup is complete and your Wii console is wirelessly connected!
How to connect with an XBOX360

Note: As of May 16, 2008, XBOX360's do not have wireless capabilities unless the wireless adapter is purchased.

  1. Your XBOX360 should connect to AU_GameNet automatically. If you want to check this connection, click the "System" tab, and then click "Network Settings".

    Xbox 360 Network Settings page with Edit Settings selected
  2. On the "Network Settings" page, select "Edit Settings".

    Xbox 360 system tab with Network Settings selected
  3. On the "Edit Settings" page, select your wireless settings on the "Basic Settings" tab.

    Edit Settings page with Basic Settings tab displayed
  4. On the "Select Wireless Network" page, select "AU_GameNet".

    Select Wireless Network page with wireless network selected
  5. On the "Apply Settings" page, click "Test Xbox Live".

    Apply Settings page with Test Xbox Live selected
  6. If this is the first time you have connected your Xbox 360 to Xbox Live, you'll probably be prompted to apply an update. Congratulations—this means you have successfully connected to Xbox Live! Click "Yes, update now". Your Xbox will restart and will then be ready for use. If there are no updates, the Xbox Live Connection page shows that you're connected to Xbox Live. Press the "Y" button on your controller to continue.

    Test Xbox Live Connection page

Policies

Troubleshooting

I'm getting a certificate revocation error
  1. Open Internet Explorer
  2. Click "Tools" and "Internet Options"
  3. Press the "Advanced" tab.
  4. Scroll down to the security section. Uncheck "Check for server certificate revocation".
  5. Press "Apply" and "OK".

Last Updated: Jan. 20, 2012