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AU Wireless

AU Wireless connectivity became available for AU employees & students in 2002. Locations continue to be added to the areas of AU Wireless availability via AU_WiFi and AU_GameNet. Also with the growth of technology AU Wireless continues to become more accessible, reliable, and secure.

Common Topics

What is AU_WiFi?

AU_WiFi is a WPA2-encrypted broadband wireless network, which means traffic cannot be easily obtained as it passes from a user's computer to the wireless access point. Because this traffic is secure, users may use insecure protocols (ex. pop3, imap, telnet, ftp, etc.). AU_WiFi has 802.11n access points for high speeds.
What is AU_GameNet?

AU_GameNet is Auburn University's broadband wireless network for TiVos & gaming consoles, such as Sony Playstation 3, XBOX 360, and Nintendo Wii. AU_GameNet has 802.11n access points and are located in residential halls and restricted by MAC address.
Who has access to the AU Wireless network?

All Auburn University employees and students can access the AU Wireless network.

To access the AU Wireless network, you will be required to log in using your User Name and computing password. If you need to establish a temporary guest account, please contact:

OIT HelpDesk
(334) 844-4944
helpdesk@auburn.edu
Hardware Requirements
Your computer needs a wireless network card installed or a wireless USB adapter. Wireless controllers should be 802.11n & WPA2 compatible.

If you do not have a network card, you can purchase and install this equipment on your own, or you can contact the Student PC Shop at (334) 844-9313. The SPCS will install a network card for you after you supply the card. The installation charges will appear on your bursar bill.

We recommend that your computer meet or exceed these minimum system requirements:
Windows-compatible
- Windows XP (Service Pack 3)
- 256 MB of RAM
- Wireless adapter with WPA2 capability
- 1 GB free hard disk space
Macintosh
- Mac OS 10.4
- 512 MB of RAM
- Wireless adapter
- 1 GB free hard disk space
Security Requirements

AU Policies require that your Windows computer have current anti-virus software and Microsoft Windows security patches.

AU provides Anti-Virus Software to students at no charge. Download a copy from the web site at www.auburn.edu/download.

Download and install Microsoft Windows service packs and other updates from the Microsoft Windows Update site at windowsupdate.microsoft.com.
Supported Anti-Virus Programs

Wireless locations on campus

Wireless coverage is offered in select areas of campus. Additional areas of campus will have coverage soon. Current areas are listed below:

Public Areas:

Specific Academic Areas:

Ramsay Hall
Ross Hall
Samford Hall
Shelby Center for Engineering Technology
Sciences Center (Auditorium)
Smith (O.D.) Hall (1st floor)
Spidle Hall
Student Athletic Development Center
Swingle Hall
Telecommunications and ETV
Terrell Hall (dining area)
Textile Engineering Building
Thach Hall (112)
Tichenor Hall (201)
Upchurch Hall
Vet School
- Bartlett Raptor Hospital
- Carson Barn
- Goodwin Barn
- Greene Hall (Vet. Med. Library)
- Hoerlein Small Animal Clinic
- Laster Raptor Education Center
- Linear Accelerator Build
- McAdory Large Animal Clinic
- McClary Dairy Barn
- Multipurpose Teaching
- Overton Auditorium and Rudd Student Center
- Scott-Ritchey Research Center
- Vaughan Large Animal Teaching Hospital
- Ware Imaging Center
- Wolfe Barn
Walker Pharmacy Building
Wallace Center (107, 111, 2nd floor)
Wilmore Laboratories

Trying out the wireless network

If you would like to "try before you buy" a wireless laptop, they are available at the RBD Library for your complimentary use. The laptops can be checked out for use within the building for four hours at a time. An employee or student ID and a User Name and password are required.
Wireless network security

The AU_WiFi access points are fully encrypted. However, if you are off-campus and need an encrypted connection use the Cisco VPN, which is available to Auburn University employees and students via AU Install. The Cisco VPN (Virtual Private Network) provides 168-bit DES encryption to ensure that all data sent is protected.

Of course, even if you are not using the Cisco VPN client, you can still establish secure data connections when visiting web sites and e-mail portals that offer SSL connections, such as Amazon.com and other popular commerce sites.

Download : Cisco VPN Client

Configuration Instructions

AU_WiFi

New certificate issued for AU_WiFi (1/6/12)
A new security certificate was issued for AU_WiFi. This change may cause you to be unable to connect to AU_WiFi until you make the appropriate changes below. Select your operating system for instructions:
Mac Users
1. When you first log into AU_WiFi, you will be prompted to accept a new certificate for AU_Wifi.
2. Accept this new certificate.
3. If you have any problems getting on AU_WiFi, please contact the OIT HelpDesk at 334-844-4944.
Windows XP Users
1. If you previously had your computer on AU_WiFi, you will need to update your certificates in order to get on AU_WiFi
2. The following instructions should help you get connected.
  1. Click Start > Connect To > Show all connections.
  2. Right-click your wireless network connection and select "View Available Wireless Networks".
  3. If you are in range of an AU_WiFi access point you will see AU_WiFi listed. It should automatically try and connect to AU_WiFi if you have been on the network before. If it tries to connect automatically, disconnect from AU_WiFi.
  4. Once a balloon pops-up in your taskbar, click "Change the order of preferred networks".
  5. Click the "Wireless Networks" tab, select AU_WiFi, and click the "Properties" button.
    
    Note: If you do not have a "Wireless Networks" tab, your wireless connections are probably being managed by a third party application. You can attempt to disable this application or contact the Student PC Shop for assistance.
  6. Click the "Authentication" tab.
  7. Select "Protected EAP (PEAP)" from the drop-down list. Make sure the bottom two check boxes are not selected. Then, click the "Properties" button.
  8. Check "Validate server certificate" and "Connect to these servers:".
    Type "wxauth.auburn.edu;wxauth2.auburn.edu" (no spaces).
    Check every certificate that has "Class 3 Public Primary Certification Authority" from the Trusted Root Certification Authorities list. There may be one in the sections that has “VeriSign Class 3 Public Primary Certification Authority” Check all the certificates that contain the above words.
    Uncheck "Do not prompt user to authorize new servers or trusted certification authorities."
    Select "Secured password (EAP-MSCHAP v2)" from the drop-down list.
    Check "Enable Fast Reconnect"
  9. "OK" out of all the boxes so that you are back to the desktop.
  10. Right-click your Wireless Network Connection and select "View Available Wireless Networks"
  11. Select AU_WiFi and click "Connect".
  12. A balloon should pop-up in your taskbar that says, "Click here to select a certificate or other credentials for connection". Click this balloon.
  13. You should now see a "Enter Credentials" window. Enter you Auburn User Name (No @auburn.edu) and Password for authentication (Leave Logon Domain blank). Click "OK".
3. If changing the above information does not work for you, try deleting the account and adding it back.
4. If deleting the account does not work, you will need to contact the OIT HelpDesk at 334-844-4944.
Windows Vista Users
1. If you previously had your computer on AU_WiFi, you will need to update your certificates in order to get on AU_WiFi
2. The following instructions should help you get connected.
  1. Click the Windows Icon (Start Button), type in the Start Search "Network and Sharing Center", and then click the shortcut "Network and Sharing Center".
  2. Click "Manage Wireless Networks"
  3. From the list of wireless networks, click on AU_WiFi. Then right click on AU_WiFi and select properties.
  4. Click the "Authentication" tab.
  5. Select "Protected EAP (PEAP)" from the drop-down list. Make sure the bottom two check boxes are not selected. Then, click the "Properties" button. Instead of properties come versions have the word Settings.
  6. Check "Validate server certificate" and "Connect to these servers:".
    Type "wxauth.auburn.edu;wxauth2.auburn.edu" (no spaces).
    Check every certificate that has "Class 3 Public Primary Certification Authority" from the Trusted Root Certification Authorities list. There may be one in the sections that has “VeriSign Class 3 Public Primary Certification Authority” Check all the certificates that contain the above words.
    Uncheck "Do not prompt user to authorize new servers or trusted certification authorities."
    Select "Secured password (EAP-MSCHAP v2)" from the drop-down list.
    Check "Enable Fast Reconnect"
  7. "OK" out of all the boxes so that you are back to the desktop.
  8. Reopen the Network and sharing center menu.
  9. Click “Connect to a network.
  10. On the Connect to a Network screen select AU_WiFi and press "Connect". You may need to wait a few minutes before AU_WiFi is available.
  11. Now presented with a window notifying you additional log on information is required, press "Enter/select additional log on information.
  12. Enter you username (don't type @auburn.edu) and password for authentication (Leave Logon Domain blank). Click "OK".
3. If changing the above information does not work for you, try deleting the account and adding it back.
4. If deleting the account does not work, you will need to contact the OIT HelpDesk at 334-844-4944.
Windows 7 Users
1. If you previously had your computer on AU_WiFi, you will need to update your certificates in order to get on AU_WiFi.
2. We have found that this works best if you delete the AU_Wifi account and add it back following the instructions on our website.
3. To delete the AU_WiFi account do the following:
  1. Click the wireless icon in your system tray.
  2. Click on Open Network and Sharing Center
  3. Click on Manage Wireless Networks.
  4. From the list of wireless networks, click on AU_WiFi. Then click delete.
4. To add AU_WiFi back, complete the following steps
  1. Click the wireless icon in your system tray.
  2. When your available wireless networks are visible, select AU_WiFi and press "Connect".
  3. You should now be presented with a login form. Enter your username and password and then press "OK".
  4. You will then be prompted to either connect or terminate with the following Windows Security Alert. Please click on Connect. This is not the recommended setting, but it is okay to click connect.
5. If you are still unable to connect to AU_WiFi, you may need to manually connect your Windows 7 machine to AU_WiFi.
6. If adding the account manually does not work, you will need to contact the OIT HelpDesk at 334-844-4944.
How to connect with Windows XP
Before continuing determine which Service Pack you have installed:
1. Right-click "My Computer" and select "Properties".
2. Look in the "System" area on the "General" tab.
3. If you have a Service Pack installed it will be listed there.
4. You may continue if you have at least Service Pack 3, which includes the WPA2 update (KB893357).
To configure your Windows XP computer follow these instructions:
1. Click Start > Connect To > Show all connections.
2. Right-click your wireless network connection and select "View Available Wireless Networks".
3. If you are in range of an AU_WiFi access point you will see AU_WiFi listed. Select it and click "Connect".
4. Once a balloon pops-up in your taskbar, click "Change the order of preferred networks".
5. Click the "Wireless Networks" tab, select AU_WiFi, and click the "Properties" button.
  
  Note: If you do not have a "Wireless Networks" tab, your wireless connections are probably being managed by a third party application. You can attempt to disable this application or contact the Student PC Shop for assistance.
6. On the "Association" tab, WPA2 should be selected as the network authentication type and the data encryption type should be set to AES.
  
  Note: If WPA2 is not an option, you do not have the required WPA2 update. Go to Microsoft's Update site (http://update.microsoft.com) and install Service Pack 3 or Download & Install the WPA2 update.
7. Click the "Authentication" tab. Select "Protected EAP (PEAP)" from the drop-down list. Make sure the bottom two check boxes are not selected. Then, click the "Properties" button.
8. Check "Validate server certificate" and "Connect to these servers:".
  Type "wxauth.auburn.edu;wxauth2.auburn.edu" (no spaces).
  Check " Class 3 Public Primary Certification Authority" from the Trusted Root Certification Authorities list.
  Uncheck "Do not prompt user to authorize new servers or trusted certification authorities."
  Select "Secured password (EAP-MSCHAP v2)" from the drop-down list.
  Check "Enable Fast Reconnect"
  Click the "Configure..." button.
  
  Note: On December 16, 2009, the security certificate changed from "IPS SERVIDORES" to "Class 3 Public Primary Certification Authority". Please update that setting if you haven't done so yet.
9. Make sure that you uncheck "Automatically use my Windows logon..." and click "OK". Continue to click "OK" until all properties windows are closed.
10. Right-click your Wireless Network Connection and select "View Available Wireless Networks".
11. Select AU_WiFi and click "Connect".
12. A balloon should pop-up in your taskbar that says, "Click here to select a certificate or other credentials for connection". Click this balloon.
13. You should now see a "Enter Credentials" window. Enter you Auburn User Name (No @auburn.edu) and Password for authentication (Leave Logon Domain blank). Click "OK".
How to connect with Windows Vista
1. Click the Windows Icon (Start Button), type in the Start Search "Network and Sharing Center", and then click the shortcut "Network and Sharing Center".
2. Click "Connect to a network"
3. On the Connect to a Network screen select AU_WiFi and press "Connect". You may need to wait a few minutes before AU_WiFi is available.
4. Now presented with a window notifying you additional log on information is required, press "Enter/select additional log on information.
5. Enter you username (don't type @auburn.edu) and Password for authentication (Leave Logon Domain blank). Click "OK".
How to connect with Windows 7
1. Click the wireless icon in your system tray.
2. When your available wireless networks are visible, select AU_WiFi and press "Connect".
3. You should now be presented with a login form. Enter your Auburn University username and password and then press "OK".
How to connect with Windows 7 Manually
1. Click the wireless icon in your system tray.
2. Select Open Network and Sharing Center
3. Click Manage Wireless Networks
4. Click on Add a new network.
5. In the next window, you will need to click Manually create a network Profile
6. You will then need to fill out the following information
  1. Network Name: Au_WiFi
  2. Security type: WPA2-Enterprise
  3. Encryption type: AES
  4. Then click Next
7. Click on Change Connection Settings, and in the new box that opens up click on the Security tab.
8. Then click on the Settings button
9. Fill out the following information:
  1. Check "Validate server certificate" and "Connect to these servers:".
  2. Type "wxauth.auburn.edu;wxauth2.auburn.edu" (no spaces).
  3. Check every certificate that has "Class 3 Public Primary Certification Authority" from the Trusted Root Certification Authorities list. There may be one in the sections that has “VeriSign Class 3 Public Primary Certification Authority” Check all the certificates that contain the above words.
  4. Uncheck "Do not prompt user to authorize new servers or trusted certification authorities."
  5. Select "Secured password (EAP-MSCHAP v2)" from the drop-down list.
  6. Check "Enable Fast Reconnect"
  7. Press OK
10. Click on the configure button and Make sure that you uncheck "Automatically use my Windows logon..." and click "OK". Continue to click "OK" until all properties windows are closed.
11. Click OK out of the EAP MSCHAPv2 Properties box, and the Protected EAP properties box.
12. Then click on Advanced Settings
13. Within the Advanced Settings window, fill out the following information
  1. Check specify authentication mode
  2. In the drop down box, choose user authentication
  3. Then click save credentials and type in your username and password.
14. Click ok out of all the boxes
15. Disconnect and reconnect to AU_Wifi.
  1. Click the wireless icon in your system tray.
  2. When your available wireless networks are visible, select AU_WiFi and press "Connect".
  3. You should now be presented with a login form. Enter your username and password and then press "OK".
  4. You will then be prompted to either connect or terminate with the following Windows Security Alert. Please click on Connect. This is not the recommended setting, but it is ok to click connect.
16. If you are unable to get connected please contact the OIT Helpdesk at 334-844-4944 or take your computer to the Student PC Shop.
How to connect with Linux (Fedora 11)
============
PLEASE NOTE: The Office of Information Technology has provided these instructions as a courtesy to campus Linux users. If you have trouble with these instructions, you'll need to seek other resources for help. We *cannot* provide help for connecting to the campus wireless network, AU_WiFi. These instructions are specific to Fedora 11. If you are using a different version of Linux, these instructions may not work.

This document was created on July 24, 2009. Any changes to the AU_WiFi since then may not be reflected in these instructions. Try comparing the instructions for later versions of this OS for any configuration changes.
============
1. Right click the Network Manager applet from the Gnome Panel. Check enable wireless and click edit connections:
2. Once the Network Manager applet opens, click the "Wireless tab" and click "Add":
3. Change the connection name and SSID to AU_WiFi. Check the "Connect Automatically" box.
4. Next, check the "Wireless Security" tab and use the below settings. For the CA certificate, browse to /etc/pki/tls and select the cert.pem file in the CA Certificate field. For the username - use the first part of your AU e-mail username. Click Apply.
  
  Note: On December 16, 2009, the security certificate changed from "IPSServidores.pem" to "cert.pem". Please update that setting if you haven't done so yet.
5. AU_WiFi should connect automatically and show that it is connected:
How to connect with Linux (Ubuntu 9.154)
============
PLEASE NOTE: The Office of Information Technology has provided these instructions as a courtesy to campus Linux users. If you have trouble with these instructions, you'll need to seek other resources for help. We *cannot* provide help for connecting to the campus wireless network, AU_WiFi. These instructions are specific to Ubuntu 9.04. If you are using a different version of Linux, these instructions may not work.

This document was created on July 24, 2009. Any changes to the AU_WiFi since then may not be reflected in these instructions. Try comparing the instructions for later versions of this OS for any configuration changes.
============
1. Right click the Network Manager applet from the Gnome Panel. Check enable wireless and click edit connections:
2. Once the Network Manager applet opens, click the "Wireless tab" and click "Add":
3. Change the connection name and SSID to AU_WiFi. Check the "Connect Automatically" box.
4. Next, check the "Wireless Security" tab and use the below settings. On the CA Certificate line, browse to "/etc/ssl/certs" and choose the "Verisign_Class_3_Public_Primary_Certification_Authority.pem" certificate. For the username - use the first part of your AU e-mail username. Click Apply.
  
  Note: On December 16, 2009, the security certificate changed from "IPSServidores.pem" to "Verisign_Class_3_Public_Primary_Certification_Authority.pem". Please update that setting if you haven't done so yet
5. Next, a "Create Default Keyring" window appears. Ubuntu wants to encrypt and store your AU password you entered above on the wireless connection for later use. Storing your AU password makes using the wireless connection in the future much easier. Select and enter a password for the default keyring. Retype the password in the confirm password box. Click ok.
6. Click "Always Allow" to allow the Network Manager applet access to the Gnome Keyring. Also, the next time you login to your machine, you will be prompted to enter your default keyring password. You will only have to do this one time if you check the checkbox that says, "Automatically unlock this keyring when I log in."
7. AU_WiFi should connect automatically and show that it is connected:
How to connect your BlackBerry
Macs may receive a certificate error but do not require configuration
How to remove cached user info for Macs
When setting up AU_WiFi on macs the user info will get cached. This information should be removed if a different user needs to log into AU_WiFi on the computer.
1. Delete the AU_WiFi connection:
2. Delete AU_WiFi certificates in Keychain
3. Turn AirPort back on and log in. If the user info is still not deleted:

AU_Temp

How to connect with a Windows 7
Before trying to access AU_Temp, an Account Sponsor must go to http://www.auburn.edu/oit/temp_accts to set up a Temporary Account for you.
1. Connect to the AU_Temp wireless network.
2. Open your browser to display the AU_Temp Login.
  
  ***Help – If the AU_Temp Login page doesn’t appear at first, you may need to try and access a webpage such as www.google.com to force the process.
3. Once you can see the Login Page, enter in your username and password that you received from your account sponsor.
  
  ***Help – If you receive a message stating “Login Failed”, contact your Account Sponsor and see how long ago the account was created. It could take up to 30 minutes for the account to be ready to use.
4. Once successfully logged in, you should see this pop-up below and be able to surf anywhere on the internet.
5. Keep this pop-up open until you are done using the wireless and make sure to click the Logout link towards the bottom of the pop-up to properly sign you out of AU_Temp.

AU_GameNet

How to connect with a PS3
Note: As of May 16, 2008, PS3's only have 802.11G network adapters.
1. On the PS3 Home Menu, browse to Settings > Network Settings > Internet Connection and select "Enable".
2. Scroll down to "Internet Connection Settings" and press the X button. You will be asked if you want to continue, select "Yes".
3. When asked for "Selecting a Setting Method", select "Easy".You will be asked for your preferred connection method; select "Wireless".
4. From the next window, select "Scan". You will see a list of Wireless connections in your area. Highlight "AU_GameNet" and press the X button.
5. Press the right button to continue. Do not press the X button as this will edit the SSID.
6. For the WLAN Security Setting, select "None" and press the X button. You will see a summary of your connection details; press the X button to save them and proceed to testing.
7. Press the X button to save your settings and proceed to testing.
8. Select "Test Connection" and wait. If the test is successful, then you have connected your PS3 to the Internet. If the test fails, contact the Student PC Shop.
Thanks to http://uk.playstation.com for the instructions.
How to connect with a Wii
Note: As of May 16, 2008, Wii's only have 802.11G network adapters.
1. On the Wii console's main menu, click on the 'Wii button' in the lower left corner.
2. This will take you to the settings screen. On this screen, click on 'Wii Settings'.
3. In the 'Wii System Settings', click on the blue arrow on the right to reach the second screen of options. On this screen, click the 'Internet' button.
4. Select 'Connection Settings'.
5. Select an open connection, indicated by 'None', as shown:
6. Select 'Wireless Connection'.
7. Select 'Search for an Access Point'.
8. At this point, the Wii console will search for any identifiable Access Points nearby. Once this search as completed, you will be direct to choose the Access Point that you wish to connect to, as shown. Click 'OK' to display the list of available Access Points.
9. Select your "AU_GameNet" from the list of available Access Points. If your Access Point is not displayed, contact the OIT HelpDesk.
10. Click 'Save' followed by 'OK' to save your connection settings...
11. ...and select OK again to start an automatic connection test.
  
  If the test succeeds, Internet Setup is complete and your Wii console is wirelessly connected!
How to connect with an XBOX360
Note: As of May 16, 2008, XBOX360's do not have wireless capabilities unless the wireless adapter is purchased.
1. Your XBOX360 should connect to AU_GameNet automatically. If you want to check this connection, click the "System" tab, and then click "Network Settings".
2. On the "Network Settings" page, select "Edit Settings".
3. On the "Edit Settings" page, select your wireless settings on the "Basic Settings" tab.
4. On the "Select Wireless Network" page, select "AU_GameNet".
5. On the "Apply Settings" page, click "Test Xbox Live".
6. If this is the first time you have connected your Xbox 360 to Xbox Live, you'll probably be prompted to apply an update. Congratulations—this means you have successfully connected to Xbox Live! Click "Yes, update now". Your Xbox will restart and will then be ready for use. If there are no updates, the Xbox Live Connection page shows that you're connected to Xbox Live. Press the "Y" button on your controller to continue.

Policies

Troubleshooting

I'm getting a certificate revocation error
1. Open Internet Explorer
2. Click "Tools" and "Internet Options"
3. Press the "Advanced" tab.
4. Scroll down to the security section. Uncheck "Check for server certificate revocation".
5. Press "Apply" and "OK".

Last Updated: Jan. 20, 2012

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