TigerPrint

The partnership between the Office of Information Technology and Ricoh brings a number of printing options, specifically to Auburn University students. These options are grouped into two service offerings: PrePay Printing and Kiosk Printing.

Need help?

Need help with TigerPrint? Contact ricohhelp@auburn.edu.

Printing/Copying Prices
B/W $0.10 - 8.5x11    [$0.18 - Duplex]
Color $0.50 - 8.5x11    [$0.90 - Duplex]

PrePay Printing
[students only]

Students have an account with Ricoh to prepay for student printing to the many printers strategically positioned across the Auburn University campus. Whether you email your files in or print to these devices from a campus computer or your personal computer, the print job goes into a general queue and are printed from the printer where you swipe your TigerCard.

Location details

Location details

Below are the locations where TigerPrint PrePay printers are located. This list will change periodically.

  • Biggin Hall 205
  • Forestry 2208
  • Forestry 2216
  • Foy Food Court - Back
  • Goodwin Hall 216
  • Haley Center 3408 - Education LRC
  • Haley Center 3116 - English Writing Lab
  • Haley Center 3230 - Foreign Language Multimedia Center (x2)
  • Haley Center 3350 - student computing lab (x2)
  • Kinesiology 112 - Kinesiology computing lab
  • Lowder 012 Hallway
  • Parker Hall 256 - student computing lab (x2)
  • RBD Library 1st floor - near the circulation desk
  • RBD Library 2nd floor - Learning Commons
  • RBD Library 3rd floor - across from the OIT HelpDesk
  • RBD Library 4th floor - near the elevator
  • Rouse 105 - student computing lab
  • Student Center - 3rd Floor near quiet zone
  • Student Center 2103 - Multicultural Affairs
  • Telfair Peet 209
  • Terrell Dining - Front
  • Tichenor Hall 211/213 - CMJN Computer Lab (x2)
  • Village Dining - Back
  • Village Dining - Front
  • Walker Bldg 1313 - Pharmacy (x2)

Which printer is the PrePay Printer?

Which printer is the PrePay Printer?

The PrePay Printer is smaller and has the card swipe either on top or on the right side. The Kiosk Printer is a much larger multi-function printer/copier/scanner.

PrePay printer is smaller and has swipe card on right side; Kiosk printer is a large mult-function printer

Adding funds to your TigerPrint PrePay account

Adding funds to your TigerPrint PrePay account

  1. Log into the PaperCut application (tigerprint.auburn.edu).
  2. Click Add Credit in the left sidebar menu.
  3. Select the amount you want to add and press Add Value.
  4. You will be sent to the authorize.net website to complete the payment transaction. Insert your payment details and press Pay Now.

Adding the printer queue to your Windows computer

Adding the printer queue to your Windows computer

You can add the TigerPrint PrePay printer queue to your own list of printers, but remember, print jobs left in the queue for 24-hours are removed.

If you haven't added funds to your TigerPrint PrePay account, you should take care of that first.

If you are off-campus, you will need to connect to the VPN.

  1. Open "File Explorer" in Windows 10 or "Computer" in Windows 7; (don't try to use your web browser).



  2. Change the file address to \\Tigerprint-prt.auburn.edu\ricohprinters and press Enter. You may have to login.

    Login with your username@auburn.edu and your password.

  3. That's it! The drivers will automatically begin installing. After it completes, when you print a document you can choose RicohPrinters on Tigerprint-prt from the list of printers.
  4. Before the 24-hour window expires, go to the TigerPrint PrePay Printer of your choosing and swipe your TigerCard to release the print job.

Adding the printer queue to your Mac computer

Adding the printer queue to your Mac computer

You can add the TigerPrint PrePay printer queue to your own list of printers, but remember, print jobs left in the queue for 24-hours are removed.

If you haven't added funds to your TigerPrint PrePay account, you should take care of that first.

If you are off-campus, you will need to connect to the VPN.

  1. If you previously installed the TigerPrint printers, remove them before proceeding
  2. Download the TigerPrint installation file for macs
  3. Connect to AU_WiFi if you are on-campus or to the VPN if you are off-campus
  4. Run InstallRicohDriver
  5. Run AddTigerPrint

When the installation completes, you should have one printer named “TigerPrint B&W” and another printer named “TigerPrint Color.”

Note: The first time you print, you may have to authenticate to the printer. Enter your username@auburn.edu and password. You may want to have keychain remember this password.

Printing from your personal computer

Printing from your personal computer

After you have added the TigerPrint PrePay Printer to your computer (see above), you should be able to print directly to the queue and then go to the printer of your choosing and swipe your TigerCard to release the print job.

Note: If you are off-campus, you must first connect to the VPN to use the PrePay Printers.

Printing from a campus computer

Printing from a campus computer

The TigerPrint PrePay Printer queue will be available on all the campus computing stations and computing lab machines. Select the printer and print as normal, then go the printer of your choosing and swipe your TigerCard to release the print job.

Printing from your Auburn email account

Printing from your Auburn email account

This is an extremely easy method to print.

  1. Make sure you have funds in your TigerPrint account at tigerprint.auburn.edu.

  2. Send your MS Office document, PDF, or image file as an attachment to emailtoprint@auburn.edu. This must be done from your Auburn email account so the printers will know which job to release when your swipe your TigerCard (step 3).

  3. Go to the TigerPrint PrePay printer you want to use and swipe your TigerCard to release the print job.

Kiosk Printing
[available to everyone]

TigerPrint Kiosk Printing allows individuals four easy ways to print using a debit/credit card from the printing kiosks located in Lowder Hall, the RBD Library, and the Student Center. Transaction charges are displayed in the top right corner of the kiosk screen.

Note: If there has been no activity for a period of time, the printing kiosk assumes you are finished without touching End Session and ends the session automatically.

Location details

Location details

There are currently eleven printing kiosks.

Lowder Hall - across from Lowder 003

RBD Library - printing kiosks are located on the 1st, 3rd, and 4th floors

Student Center - near the Foy information desk; near Au Bon Pain

Which printer is the Kiosk Printer

Which printer is the Kiosk Printer?

The Kiosk Printer is a much larger multi-function printer/copier/scanner. The PrePay Printer is smaller and has the card swipe either on top or on the right side.

PrePay printer is smaller and has swipe card on right side; Kiosk printer is a large mult-function printer

How to make copies

How to make copies

  1. Touch Make Copies on the TigerPrint kiosk copier screen.



  2. Insert your debit/credit card to enable the copier functions.



  3. Use the copier to make copies. The total cost of the copies is displayed on the kiosk screen.
  4. Touch End Session when you are finished.

Scanning and saving to a storage device

Scanning and saving to a storage device

  1. Touch Print/Scan (Memory Storage Device) on the TigerPrint kiosk copier screen.



  2. Insert your USB device or SD Card on the side of the copier screen.
  3. Touch Scan to Storage Device.



  4. Choose your storage device and then the location on the device where you want to store the scanned document.
  5. When the item is saved, touch the icon at the bottom of the screen to unmount your storage device and then remove your device.



  6. Touch End Session when you are finished.

Note: scanned items are saved as PDF documents.

Printing from a USB device

Printing from a USB device

  1. Touch Print on the TigerPrint kiosk next to the copier.



  2. Touch USB.



  3. Insert your debit/credit card.



  4. Insert your USB device on the front edge of the kiosk screen.



  5. Browse the files and folders displayed and select the file to print.



  6. Touch Next.
  7. The first page of the file is shown in preview. You can move forward through pages and zoom.  Choose print options, including number of copies, page range, and color options. Touch Next.
  8. Review the cost of the print job. Touch Print to accept and begin printing.
  9. Remove your USB device when it has completed.
  10. Touch End Session when you are finished.

Printing from your email account

Printing from your email account

  1. Email your files you would like printed to print@printme.com. You should immediately receive a confirmation email with a barcode and unique Document ID.
  2. Go to the TigerPrint printing kiosk you want to use and touch Print.



  3. Touch PrintMe.



  4. Insert your debit/credit card.



  5. Touch Next.
  6. Scan the barcode included in the confirmation email or use the on-screen keyboard to enter the Document ID and touch Enter.



  7. The first page of the file is shown in preview. You can move forward through pages and zoom. Choose print options, including number of copies, page range, and color options. Touch Next.
  8. Review the cost of the print job. Touch Print to accept and begin printing.
  9. Touch End Session when you are finished.

Printing from the PrintMe mobile App

Printing from the PrintMe mobile App

  1. After you have installed the PrintMe mobile app and requested an account, you can log into the app and you should be displayed with instructions for choosing the files you want to print. You should immediately receive a confirmation email with a barcode and unique Document ID.
  2. Go to the TigerPrint printing kiosk you want to use and touch Print.



  3. Touch PrintMe.



  4. Insert your debit/credit card.



  5. Touch Next.
  6. Scan the barcode included in the confirmation email or use the on-screen keyboard to enter the Document ID and touch Enter.



  7. The first page of the file is shown in preview. You can move forward through pages and zoom. Choose print options, including number of copies, page range, and color options. Touch Next.
  8. Review the cost of the print job. Touch Print to accept and begin printing.
  9. Touch End Session when you are finished.

Printing from a Cloud service

Printing from a Cloud service

The TigerPrint printing kiosks support downloading and printing files from accounts with Google Drive™, Dropbox, and OneDrive for Business.

  1. Touch Print on the TigerPrint kiosk next to the copier.



  2. Touch the cloud account type from which you want to print.



  3. Insert your debit/credit card.



  4. Use the on-screen keyboard to enter your email and password for log in.



  5. Browse and select the file to print.



  6. Touch Next.
  7. The first page of the file is shown in preview. You can move forward through pages and zoom. Choose print options, including number of copies, page range, and color options. Touch Next.
  8. Review the cost of the print job. Touch Print to accept and begin printing.
  9. Touch End Session when you are finished.

Last Updated: December 06, 2016