username@tigermail.auburn.edu

 

Your @auburn.edu email address is an “official” means of communication so we can’t automatically forward your Auburn email outside our system for you.

You can do it yourself, though by going to Options, Organize Email in the TigerMail Live web client.

** Important** When setting up your email client be sure to use the full username@tigermail.auburn.edu as your username and email address. More help is available at “Configuring email clients”: http://help.outlook.com/en-us/140/cc511378.aspx

When you connect Microsoft Outlook, Thunderbird, or Mail.app to your TigerMail Live account, you will be asked for the mail server settings.

Incoming Mail Server (POP)

Server Name: pod51004.outlook.com

Port: 995

Encryption Method: SSL

Incoming Mail Server (IMAP)

Server Name: pod51004.outlook.com

Port: 993

Encryption Method: SSL

Outgoing Mail Server (SMTP)

Server Name: pod51004.outlook.com

Port: 587

Encryption Method: TLS

Select the mobile device you want to configure for TigerMail Live:

• http://www.auburn.edu/oit/mobile
  

Additional help is available at “Configuring phones for email access”: http://help.outlook.com/en-us/140/cc511380.aspx or from your cell phone provider.

Check with your employer or graduate advisor to see if you really need it. If you do require an employee email account in addition to your new student email account, contact your department's Computing Coordinator to make that request.

NOTE: Employee accounts only remain active during the time that you are a graduate student or employee. You’ll have access to your TigerMail Live account forever.

Your TigerMail Live password can be maintained separately from your Auburn University password. To set your TigerMail Live password separately, visit the Microsoft Live Password Page and use your TigerMail Live ID. If you prefer, you can synchronize your Auburn and TigerMail Live passwords via MyAccount.

For problems activating your TigerMail Live services or changing your password, please contact the OIT HelpDesk: helpdesk@auburn.edu or 334-844-4944.

For questions regarding the use of TigerMail Live, please refer to Microsoft's online help documentation for Windows Live. Microsoft has also published extensive documentation specific to the use of TigerMail (Outlook) Live at http://help.outlook.com/, as well as a forum and blog site called Outlook Live Answers at http://outlookliveanswers.com.

Do you use the Google Chrome browser and the AdBlock extension?

The AdBlock extension inserts a large amount of code into the messages you send through TigerMail Live. This chunk of code trips our SPAM filter and causes it to flag your message as SPAM.

Solution:

While logged into TigerMail Live, click the AdBlock icon and select "Don't run on pod 51004.outlook.com".