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Tiger i

tiger i, the new student information system, allows students to do more, quicker & easier. The tiger i menu is separated into two sections: Registration and Financial Aid. The Registration section allows you as a student to check your registration status, view holds, add and remove classes, and adjust your schedule. The Financial Aid Section obviously contains information about your financial aid.

Because tiger i is located inside AU Access, there is direct access to TigerMail, calendars, news, announcements, and more just a single click away. Look for more feature to be added to AU Access soon.

Common Topics

Tasks to Complete Prior to Attempting to Register
1. View Holds - Be sure that all holds have been cleared from your records. Hold information can be found by contacting the Registrar’s Office, the Student Financial Services Office or the Medical Clinic. These are the three most common offices that attach holds to student records. If you are unsure as to the proper office to contact regarding a hold that has been placed on your record, please contact the Registrar's Office.
  1. Log in to tiger i via the AU Homepage.
  2. Access the Banner Main Menu Page.
  3. Click on the “Student and Financial Aid” tab OR link.
  4. Click on the “Student Records” link.
  5. Click on the “View Holds” link.
  6. Note the hold types and “Processes Affected” information that is provided for you. Contact the appropriate offices to clear holds that have been placed on your record.
2. Visit Advisor - See your advisor if you are required to do so. Be sure to note the alternate registration PIN that you will be given once the visit is complete.
3. Plan Your Schedule - Plan your schedule but be sure to include alternatives for the most popular classes. Be sure to note the CRNs (call number or line number) of each class you’d like to take. A planning form is attached to these directions for your convenience.
4. Verify Your Registration Status -
  1. From the main menu (in Banner) click on the “Student and Financial Aid” tab or link. You can also use the “Return to Menu” link(s) if are already logged in to Banner to find the “Student and Financial Aid” menu page.
  2. Click on the “Registration” link.
  3. Click on the “Select a Term” link. Select the appropriate term you desire. Note: the first term for Banner registration is Fall, 2007.
  4. Click on the “Registration Status” link. Note your status. Note whether or note you might need to view holds on your record.
5. Look Up Your Time Ticket - Remember, once your time ticket opens, it will remain open. There is NO NEED to skip class in order to register at the exact minute your time ticket becomes available. Follow the directions below to find your Time Ticket.
  1. Go to the AU home page (http://www.auburn.edu).
  2. Near the top, click “AU Access.” The “AU Access” page will display.
  3. On the “AU Access” page, enter your username and password in the appropriate fields, then click “Login Now.”
    
    Your AU Access information will display.
  4. On your AU Access information page, click on the “tiger i” tab.
  5. If you are unsure of your registration time ticket, you can check it by clicking on “Registration Schedule” in the “Registration Information” channel (on the right side of the page).
    
    Note that the Time Tickets are listed in groups and sub-groups. The first group is the Priority 1 group. Within that group, those students with the most hours will be permitted access to registration first, with those with fewer hours being granted access later.
    
    Note that these times are just the first time that a member of a particular priority group can access the registration system. Once a time ticket is opened, it remains open until the end of registration (except during the summer Camp War Eagle sessions).
What exactly are time tickets?

The following file breaks down time tickets into detail: http://www.auburn.edu/administration/registrar/calendars/timetickets.pdf. The reason we use time tickets is to avoid overloading the registration system. For example, the student employment information for a given student and his/her academic history share files. Therefore we stagger registration with time tickets so it doesn't crash, which would bring down payroll and financial aid at the same time.
What is the "alternate pin"?

If you are required to meet with your advisor before registration, a special "alternate PIN" was put on your record. Once you have met with your advisor, he or she changes your alternate PIN to 111111. That number will let you register. If it does not, you need to contact your college or department advising office.

How-To

Find Classes
1. In order to look up the CRNs of your desired classes, click on “Search for Fall classes” in the “Registration Information” channel. The “Class Schedule Search” window appears.
2. Select the appropriate term in the “Search by Term” field, and then click the “Submit” button.
3. Select the subject area for the classes you’d like to find. You must select at least ONE subject area. Note: by using <shift>+click you can select a continuous list of subjects. By using <ctrl>+click you can select a discontinuous list of subjects. Select the course number you’re interested in, if desired. You can also select specific instructors if you wish. When you’ve finished making your criteria selections, click the “Class Search” button.
4. Your results will display. Some examples of information types are shown below.
Most classes will have basic information available to you. One example of this is for ADED 4050-001:

Other classes will have slightly different information. An example of a class that has different times/days for lecture/lab portions of the class is BIOL 1027-002.

Detailed information is available to you if you click on the title of the course. An example of this detailed information is seen below:
Add Classes
1. When you are ready and eligible to register, click on the “Register for fall 2007 with tiger i” link in the “Registration Information” channel. Your Banner Main Menu will display.
2. Click on the “Student and Financial Aid” tab or link.
3. Click on the “Registration” link.
4. Select the appropriate term from the “Select a Term” drop down list, then click on the “Submit” button.
5. Click on the “Add or Drop Classes” link. Note: If you fail to select a term before clicking on the “Add or Drop Classes” link, you will be prompted to select a term before clicking the “Submit” button. The “Add or Drop Classes” screen will display (if you are eligible to register).
6. If you’ve already made a note of the CRNs that you’d like to enroll in, type them into the CRN fields at the bottom of the page (1 CRN per field), then click the “Submit Changes” button.
If there are registration errors associated with any of your desired classes (closed section, failed pre-requisites, failed co-requisites, etc.) you will be notified. You can then either attempt enrollment in another course, or log out of the system.
Drop Classes
1. Access your “Current Schedule” via the Drop or Add Classes worksheet in Banner.
2. Use the action pull-down list to select the “Web Drop” option for the class that you’d like to remove from your schedule.
3. Click the “Submit Changes” button.
4. You can drop more than one class at a time by using the action pull down list to select “drop” and clicking “Submit Changes” at the conclusion of your activities.
Replace Classes
You can replace one class with another in a single step using Banner. You would want to do this if you are registered for Comp 1000, for example, that conflicts with the Biology class you would like to take.
1. Access the Drop or Add Classes worksheet in Banner.
2. Use the “Action Pull-Down list” to select the “drop” option for the class that you’d like to remove from your schedule.
3. Type the CRN of the class that you’d like to replace the first class with in the CRN fields in the “Add Classes Worksheet” area of the screen.
4. Click the “Submit Changes” button.
Print Schedule
1. Print your schedule by returning to the “Student and Financial Aid” screen (click on the tab at the top of the screen).
2. Click on the “Registration” menu.
3. Click on the “Student Detail Schedule” link.
4. A detailed report of your schedule will display.
1. Click on the “Week at a Glance” link.
2. An organizer formatted version of your schedule will display. Be sure to put a date in the “Go to (MM/DD/YYYY)” field that is within the term for Fall 2007 (The first full week of Fall, 2007 begins on 08/20/2007, but any date within the desired semester will work).
  
  Note: For the Week at a Glance view of your schedule, the times listed will begin with your earliest class. So, if your earliest class doesn’t begin until 11:00 in the morning, that will be the first time that you see in the schedule view. Likewise, the times will continue to be listed as long as you have classes. In the sample above, there are classes that meet in the evenings, but were not included in the graphic. If there were no evening classes, the times would stop being listed at the 2:00pm hour.
Once your schedule is complete, you can adjust it by accessing the “Add or Drop Classes” link from the “Registration” menu on the “Student and Financial Aid” tab.

View Holds

Log in to AU Access and click the tiger i tab.
Click the "View Holds" link under "Registration" on the tiger i menu channel .
If you have any holds, they will be displayed.

If you do have holds on your account, you will need to contact the appropriate department listed under the "Entry Office". The department contact information is listed:

Entry Dept.	Contact	Phone	Email
Admissions (ADMS)	Admissions Office	(334) 844-4367	admissions@auburn.edu
Advisor (ADVR)	Your Academic Advisor	If you don't know your advisor's name, contact your Dean's Office.
Bursar (BURS)	Bursar's Office	(334) 844-4634 Option 2	bursar@auburn.edu
Financial Aid (FAID)	Your Financial Aid Advisor	(334) 844-4367	finaid@auburn.edu
Graduate School (GRAD)	Graduate School	(334) 844-4700	gradadm@auburn.edu
Loans Department (LOAN)	Bursar's Office	(334) 844-4634 Option 3	bursar@auburn.edu
Registrar (REGS)	Registrar's Office	(334) 844-4367	registrar@auburn.edu
Student Health Center (STHC)	AU Medical Clinic	(334) 844-4416	Listed Here
Telecom Office (TELE)	Telecom Business Office	(334) 844-2222	helpdesk@auburn.edu

View Unofficial Transcripts
1. Log in to AU Access and click the tiger i tab.
2. Locate the "tiger i menu" channel.
3. Click "Student Records".
4. Click "Academic Transcript".
5. Under “Academic Transcript Options”:
  - You may select Transcript Level (either All or Undergraduate).
  - Transcript Type will be Unofficial - Official transcripts may be requested on Student Records site “Request Printed Transcript”. They will be mailed from Registrar’s office.

Troubleshooting

I can't log in to tiger i

Issue:

I can't log in to tiger i. I get the error username/password pair not found.

Solution:

Be sure you are using your auburn User Name and Password (not your SSN and PIN). Also, login is case sensitive - be sure your Caps Lock key is not on.
I forgot my password

Issue:

I forgot my password and cannot remember what it was.

Solution:

Contact the Registrar's Office (334-844-4770) or the OIT HelpDesk (334-844-4944) for a reset. Be prepared to verify your identity.
I need help using tiger i
Issue:

I need help using tiger i. (Navigating, locating, searching for classes, etc.)

Solution:
- Registrar's Tiger i Help Line 844-8405, 844-8406, or 844-8407 and registrar@auburn.edu
- OIT HelpDesk 844-4944 or helpdesk@auburn.edu
- Look around this site: www.auburn.edu/tigeri
What is a time ticket and where can I find out what mine is?

Issue:

What is a time ticket and where can I find out what mine is?

Solution:

http://www.auburn.edu/administration/registrar/timeticket.pdf
I missed my time ticket slot, can I still register?

Issue:

I missed my time ticket slot, can I still register?

Solution:

Yes, the time ticket just tells you when you can begin registering. You may continue to add/drop classes up until the first day of classes.
What happened? Some of my hours are missing!

Issue:

I'm missing some of my hours!

Solution:

If you check your registration status in tiger i, you will notice that your earned hours plus your current spring hours are probably not be completely reported in the total. That is because your spring courses are still only in OASIS and tiger i cannot add them in (They will be moved to tiger i in May after the grades are in.)

But-YOUR TIME TICKET SHOULD BE CORRECT - because when we calculated the times, we wrote a special program that read both Banner and OASIS in order to include your spring 2007 and any posted transfer hours.

You can view the time tickets and respective hours used for calculation by clicking the link *Time Ticket Information for the Fall 2007 Registration* on the main tiger i page.

Last Updated: Jan. 22, 2011