OIT is in the process of upgrading the University’s voice mail system. Each voice mail user must enable a new voice mail box by following the instructions below. Because there are several thousand voice mail boxes in the system, OIT will send these instructions in batches to smaller groups of users at a time so that the system will not be overloaded with too many users enabling voice mail boxes at the same time. It is important that you enable your new voice mail box as soon as possible after receiving this notice. The next batch of email notices will be sent in a few days.
The new voice mail system will go live October 11th. Until then, you will continue using your current voice mail box, but you must go ahead and enable your new voice mail box now so that it will work when the new system goes live on October 11th. Once the new voice mail system goes live, you will begin receiving your voice mail messages in your University Outlook email inbox as a WAV file attachment. Shared voice mail boxes will not route to an email inbox. Users will still be able to retrieve messages over the phone.
If you have questions or experience a problem enabling your voice mail box, please contact OIT HelpDesk, email@example.com.