Services by Title
AU AccessAU Access is an information gateway, providing a single sign-on entry point to a suite of internal communication and information management tools, such as Banner, tiger i, TigerMail, calendars, campus news, and announcements.
AU ConnectAuburn University's speech-enabled call routing system, works on simple voice command. Callers need only to say the name of the person or campus department they wish to reach.
AU DialAU Dial is a dial-up service available to departments for off-campus business purposes, which offers internet access similar to the services provided by commercial Internet Service Providers.
AU InstallThis site allows Auburn University employees and students to download free software. It also has links to other free third-party software, which has been proven useful.
AU OfficeThrough the AU Office program OIT maintains file, print and application servers for many departments on campus. The program allows you to have access to shared group space so that you and your colleagues can have a common place on a server to share files.
AU PartnersAU Partners provides departments with the opportunity to contract for the services of a computing and local network specialist who will work directly within their unit.
AU WirelessAU_WiFi is a WPA2-encrypted broadband wireless network, which means traffic cannot be easily obtained as it passes from a user's computer to the wireless access point.
BannerBanner is an administrative software package developed by SunGard SCT for use in higher education. It is a highly integrated web-based system with a common database that is shared by everyone who uses Banner.
Cable TVStudents who live in Auburn University residence halls on campus have full cable television included as a part of their housing fees. However, a digital television with a QAM Cable Tuner is required.
CallPilotCallPilot, a product of Nortel Networks, syncs the voice mail for Auburn University employees to their email accounts.
Campus Web SolutionsCampus Web Solutions provides customized and often database-driven dynamic web applications for the online Auburn family.
Cellular ServiceAuburn University has awarded campus wide cellular contracts to SouthernLINC for push to talk and Verizon Wireless for cellular telephone.
Classroom Design GroupThe CDG draws up the plans and implements the creation of classrooms that enable faculty to employ contemporary technology in their teaching.
Computer LabsOffice of Information Technology computing labs are located conveniently throughout campus. These labs are available to all Auburn University students and employees on a first-come, first-serve basis.
Data & Phone RequestsRequest new services or change existing services, such as networking/internet, cable tv, and telephone.
eBilleBill is a convenient, reliable and easy-to-use system for paying and managing your Student Financial Services (Bursar) bill online, 24 hours a day, seven days a week.
Email AliasYou may request a different email address prefix, called an alias, for delivery to the same destination as your published email address.
Email for Mobile DevicesEmployees or students can sync their email accounts with their mobile devices.
Faculty Development CenterThe FDC is a computer laboratory reserved for faculty, staff, graduate students, administrators, and student assistants who need to create instructional materials for Auburn University.
File MoverFile Mover provides a way to easily distribute and download hosted files, similar in function to Dropbox.
Hardware Discounts for DepartmentsDepartments looking to purchase new computers should use these contacts.
Hardware Discounts for Employees & StudentsStudents and employees looking to purchase new computers should use these contacts.
HelpDeskThe OIT HelpDesk is available to help you with technology-related questions or problems. You can call, email, or just drop by to see them in the RBD Library.
Instructional Multimedia GroupIMG provides hands-on assistance to employees in using a number of technology applications.
Internet2Internet2, a high speed broadband network, is a consortium of over 200 member Universities and their supporting industrial and government partners. The main purpose of Internet2 is to develop and deploy advanced network applications and technologies which facilitate education, research and non-commercial applications, using multicasting, digital libraries, virtual laboratories, etc.
ListservsMailing lists (also called Listservs) make it easy to send email to multiple recipients while sending the message only to one specific address.
Lynda.com TrainingOIT has secured a Lynda.com license, which provides thousands of hours of in-depth tutorials and training for a variety of topics and interests.
MyAccountMyAccount is an account management tool that allows you to update your password, set up an alternate e-mail address to receive account change notifications, and establish security questions so that you can reset your own password (if you forget what it is).
Networks & ServersOIT maintains numerous networks and servers to provide the campus with feature-rich technology based environment.
Outlook (Email)Outlook, powered by Microsoft Exchange, is the default email for employees. It can be accessed by the university provided Microsoft Outlook, web interface, or numerous 3rd party applications.
Phishing PreventionPhishing is a way of attempting to acquire information such as usernames, passwords, and credit card details by masquerading as a trustworthy entity in an electronic communication.
SharePointSharePoint is a browser-based collaboration tool that makes it easier for people to work together. It helps people set up Web sites to share information with others, manage documents from start to finish, and publish reports to help everyone make better decisions.
Software Discounts for DepartmentsOIT works with vendors to get departments saving on purchasing new software.
Software Discounts for Employees & StudentsOIT works with vendors to get students and employees saving on purchasing new software.
SPAM PreventionSpam is the use of electronic messaging systems to send unsolicited bulk messages indiscriminately. Learn what OIT is doing to prevent spam from entering your inbox and how you can help.
Sponsored AccountsSponsored Accounts are available for individuals who need computing access but are not otherwise eligible as an employee, student, or contracted agent. These users must be sponsored by a university department and there must be a direct relationship to the university academic mission or business function. Alumni and/or employee spouse or dependents not directly involved in the university mission are not eligible.
Spyware/Malware RemovalLearn the dangers of spyware/malware and how to protect your computer from these threats using the suggested free scanning tools.
Streaming MediaEmployees and campus organizations have available to them streaming audio and video services that will allow them to place media online, available for viewing on the web.
Student PC ShopThe Student PC Shop (SPCS) and its professionally trained technicians can diagnose and repair your personal computer and have you back on Facebook & MySpace in no time. Other areas the SPCS can help with are AU_WiFi & AU_GameNet and computer prep.
Student PrivacyStudents have privacy rights which entitle them to restrict certain personal information to be visible to the public, professors, administrators, etc.
Technology Enhanced ClassroomsTEC Support maintains about 300 technology enhanced classrooms across campus. These classrooms have, at a minimum, a permanently mounted LCD projector, a computer console with an Internet connection, preventive maintenance, and training.
Telephone Services for EmployeesTelephone services are offered to employees through the OIT Building. In most cases, new telephone service requests are initiated on the department level and not by the individual employee.
Temporary AccountsTemporary Accounts are nonrenewable OIT accounts used to allow short term access to only Auburn's wireless network and OIT computing labs for vendors and other persons having official business at Auburn University for a period not to exceed 30 days.
Test Scoring & ScanningTest Scoring Services provides scanning and analysis of general examinations, general surveys, and Camp War Eagle Testing.
Tiger iTiger i, the student information system, is separated into two sections: Registration and Financial Aid. Registration allows students to check their registration status, view holds, add and remove classes, and adjust your schedule.
TigerMail LiveTigerMail Live is the email solution for students and retirees. The TigerMail Live suite includes, email and calendaring, 7 GB of skydrive storage, and Microsoft Office Web Apps - online companions to Word, Excel, PowerPoint, and OneNote.
TigerPrint (PaperCut)TigerPrint allows Auburn University students the option to print to an OIT managed lab printer from anywhere. TigerPrint is available both as a web interface application and as an installable application for your Windows, Mac, or Linux computer.
TSMTSM (Tivoli Storage Manager) allows employees to backup their local computer or specific files on their local computer to an OIT network server.
Usernames, Passwords, & PINsUsernames, passwords, and PINs are unique identifiers assigned to an individual upon the enrollment or employment to Auburn University. These identifiers are in turn used to access a number of Auburn University technology resources.
Virus ProtectionThe Auburn University Virus Policy states that all users on the university network is expected to protect their computers against viruses.
VPN ClientA VPN (Virtual Private Network) Client is software that is used to access a secure connection to certain AU resources, such as the AU network from off-campus and parts of Banner Admin.
Web DevelopmentOIT provides a number of options and resources for students, employees, and organizations to host information and data online.
Last Updated: Apr. 9, 2012