The Virus Policy at Auburn University states that everyone in the Auburn University computing community is expected to take precautions to protect their computers against viruses. Therefore, Auburn provides powerful virus protection, available campus-wide for download to your computer.
Auburn University purchased a site license from Sophos to provide the Anti-Virus solution. The current McAfee contract expires in June 2009. To remain safe from virus threats, upgrade to the latest version of Sophos. Click here for the McAfee Support Documentation.
Sophos Anti-Virus can be downloaded at http://www.auburn.edu/download.
General Info
- AU Policy Regarding Viruses
- Common Hoaxes
- AU Quarantine Page
- Sophos Anti-Virus for Windows User Manual
System Requirements for Sophos Anti-Virus
How-To
- Install Sophos Anti-Virus On My Home PC
- Determine which Sophos product version is installed on your computer
- Submit Spam and False-positive Spam Samples to Sophos
- Submit Samples of Suspicious files to Sophos
- Remove AU Provided McAfee VirusScan
Troubleshooting
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Setting an exclusion when On-Access Scanning Slows Down Thunderbird
Solution: Add the following file exclusion to on-access scanning in Sophos Anti-Virus:
- Open Sophos Anti-Virus | Configure Sophos Anti-Virus | On-access Scanning | Exclusions
- Click the 'Add' button
- Under 'Item Type' choose 'Folder' and then browse to the folder containing the 'Sent' file, as in the example below:
C:\Documents and Settings\[UserName]\Application Data\Thunderbird\Profiles\[Folder]\Mail\ - Select the 'Sent' file, click OK, and then click Apply.
-
Sophos Anti-Virus System Tray Icon not Displayed
Solution: The Sophos Anti-Virus system tray icon may not be displayed. In this case, the ability to display desktop messages may be lost until the icon is redisplayed,although Sophos Anti-Virus does continue to detect threats.
To redisplay the icon, on the taskbar:- Click Start
- Click Programs
- Click Startup
- Click AutoUpdate Monitor
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Checking the Sophos Log Files For More Information
If the Sophos Anti Virus program has problems during installation, a log file is created that contains information explaining the problem. These log files are located in your computer's operating system temp folder. To find this folder:
- Right-click My Computer and left-click Explore.
- In the Address area, type: %windir%\temp
And press ENTER.
- Look for a .txt file that starts with: "Sophos Anti-Virus Install Log".
Double-click this file to open it to find an explanation of your problem.
If your previously installed anti-virus product does not uninstall correctly, the "Sophos Anti-Virus Competitor List.txt" log file will be created in the Temp directory. This file will provide information about what is preventing Sophos from installing.
For additional information on Sophos Anti-Virus, please visit: http://www.sophos.com