Cisco Clean Access Agent
This is a program that requires students accessing AU_WiFi with a Windows or Macintosh PC to meet basic security requirements - an updated operating system and current Anti-Virus software (list of supported AV clients) installed on the machine. If you do not have a copy of a supported AV client installed, you may download Sophos Antivirus for FREE at AU Install.
This affects Microsoft Windows machines XP or higher and Macintosh machines OS X or higher.
Clean Access has been an effective tool in preventing the spread of viruses and spyware throughout university housing by its implementation into the AU_WiFi community. Because of that success, use of the Clean Access Agent has been extended to the student wireless community.
Common Topics
- What is Clean Access?
- Why are we using this?
- How Does Validation Work?
- What is the Clean Access Agent?
- What Validation Checks are Being Performed?
- Is this going to affect my Linux or PDA?
Starting Out
Troubleshooting
- I cannot access the login page. My browser gives an error and stops
- I'm receiving an error: Network Error: SSL certificate REV failed [12057]
- Sometimes I can login using the web page and at other times, it tells me that I must use the Clean Access Agent, why?
- I am NOT able to access the internet but the Clean Access Agent says "logout"
- I do not see the Clean Access Agent icon in my system tray; what do I do?