Cisco Clean Access Agent
General Info
This is a program that requires students accessing ResNet and our wireless network with a Windows or Macintosh PC to meet basic security requirements - an updated operating system and current Anti-Virus software installed on the machine. This affects Microsoft Windows machines XP or higher and Macintosh machines OS X or higher.
Clean Access has been an effective tool in preventing the spread of viruses and spyware throughout university housing by its implementation into the ResNet community. Because of that success, use of the Clean Access Agent has been extended to the student wireless community.
Common Topics
- What is Clean Access?
- Why are we using this?
- How Does Validation Work?
- What is the Clean Access Agent?
- What Validation Checks are Being Performed?
- Is this going to affect my Linux or PDA?
Starting Out
Troubleshooting
- I cannot access the login page. My browser gives an error and stops
- I'm receiving an error: Network Error: SSL certificate REV failed [12057]
- Sometimes I can login using the web page and at other times, it tells me that I must use the Clean Access Agent, why?
- I am NOT able to access the internet but the Clean Access Agent says "logout"
- I do not see the Clean Access Agent icon in my system tray; what do I do?


