TigerMail Users: Increased spam messages - How to handle

Dear TigerMail users,

We have been subjected to a very large increase in the amount of spam messages getting through the Office 365 filters. It appears the spammers have found a new way to spam Office 365 users without being detected.

We have opened an incident with Microsoft support for this issue, but they were not able to provide any real relief at this time. Their suggestion was to have everyone report the spam to them to help build a better profile to be used for blocking these messages.

We encourage all of you to do so, and hope the volume of reports will help stop this as soon as possible.

To Report Spam to Microsoft:

Submitting junk messages in Outlook Web Access (OWA)

Use the following procedure to submit a message as "junk" to Microsoft:

  1. In OWA, right-click the message item or conversation you want to report as junk, and click Mark as junk. (Alternatively, you can select a message and then, in the upper right pane, click More actions... and then click Mark as junk.)
OWA report mail as junk

This moves the message to your Junk Email folder and adds the sender to OWA's blocked sender list (if the user is not already on the list).

  1. A dialog box opens asking if you want to send a copy of the junk email message to Microsoft for analysis. Click report to send the message to the Microsoft Spam Analysis Team at junk@office365.microsoft.com. Optionally, select the Don't show me this message again check box if you want to automatically submit future junk messages to Microsoft without being prompted.
If you have any questions or concerns, contact the OIT HelpDesk at (334) 844-4944 or helpdesk@auburn.edu.

Last Updated: August 23, 2016