Banner Admin scheduled outage notice

Contact the OIT HelpDesk

Contact Info

By Phone or Email

Phone: 334-844-4944

Email: helpdesk@auburn.edu

Hours of Operation

RBD Library
3rd Floor

RBD Library
2nd Floor
(Learning Commons)

Sun

Mon-Thur

Fri

Sat

5pm - 10pm

7:30am - 10pm

7:30am - 5pm

Closed

5pm - 10pm

1pm - 10pm

1pm - 5pm

Closed

Chat Online

Chat Is Unavailable

The normal chat hours are:

Sun 5:30pm - 9:30pm
Mon-Thur 8:30am - 9:30pm
Fri 8:30am - 4:30pm

The HelpDesk will be closed on Sunday, November 18th. The chat hours for November 19th & 20th will be from 8:30am-4:30pm.

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Security Question: What is not a color: blue, car, red?

August 15, 2012 @ 02:23 pm

On Sunday, 8/19 from 7 – 9 am OIT will be installing an upgraded security certificate for Banner. During this time, Banner Admin will be unavailable. When you log in to Banner Admin following this security upgrade you may be prompted to accept new security certificate(s). You should accept any certificates from Auburn or Ellucian. Once you have accepted the certificate(s) you will not be prompted to do so again. If any additional information is needed please contact the IT Provider in your college or school or the OIT HelpDesk at 334-844-4944 or helpdesk@auburn.edu.