Mobile Solutions

As usage of mobile devices increases this page will continue to develop as a value resource for our mobile community.

VPN Solutions

  • VPN Settings for Mac iOS
    The vpn configuration setting for the Mac iOS have been bundled in this file for your convenience: AuburnVPNSigned.mobileconfig
  • VPN Settings for Android
    • Add VPN
    • Add L2TP/IPSec PSK VPN
    • VPN Name: AU
    • Set VPN server: auvpn.auburn.edu
    • Set IPSec pre-shared key: auauth
    • Make sure the "L2TP secret" is disabled

Email Solutions

Select the mobile device you want to configure for TigerMail Live (Students):

  • Motorola Android (Droid and Droid X)
    • Settings > Accounts and Sync > Add Account > Corporate
    • Email address: username@tigermail.auburn.edu
    • Password: your password
    • Next
    • Domain\Username: username@tigermail.auburn.edu
    • Password: your password
    • Server: m.outlook.com
    • Use Secure Connection: checked
    • Accept all SSL certs: checked
  • HTC Android (Incredible)
    • Settings > Accounts and Sync > Add Account > Exchange Active Sync
    • Email: username@tigermail.auburn.edu
    • Password: user password
    • Server Address: m.outlook.com
    • Domain: leave blank
    • User name: username@tigermail.auburn.edu
    • Password: user password
    • Check SSL/Secure
    • Finish
  • Blackberry
    • In Email Settings: Choose 'Other' for account type if prompted (Windows Live does not work)
    • Email address: username@tigermail.auburn.edu
    • Password: your password
    • Server name: pod51004.outlook.com
    • Port: 993
    • Encryption method: SSL
  • iPhone/iPod/iPad
    • Settings > Mail, Contacts, Calendars
    • Add Account: Microsoft Exchange
    • Email: username@tigermail.auburn.edu
    • Domain: leave blank
    • Username: username@tigermail.auburn.edu
    • Password: your password
    • Description: arbitrary
      Then Server will pop up
    • Server: pod51004.outlook.com
    • Next
    • Mail, Calendar, Contacts can be turned off on this screen
    • Done

Select the mobile device you want to configure for GroupWise (Employees):

  • Android

    Note: As of Fall 2010, new students are given a TigerMail Live account (instead of a TigerMail account). Tigermail Live accounts are set up differently, and have different server settings, which can be found here. The instructions below are kept for archival purposes.

    1. If you have no accounts configured on the phone go to Email (you cannot add your AU account under Settings> Accounts and Sync) and enter your username@auburn.edu and password, then hit Manual setup (skip to step 2 now if this is your case). If you've already configured mail account(s) on the phone you'll need to open Email and hit the menu button, then choose Accounts. This will display your current account(s). Hit menu again to choose add account, then enter the username@auburn.edu and password as above and go to step 2.
    2. Choose IMAP. Username and password will stay as they are but change IMAP server to tigerin.auburn.edu. If you want a more secure connection (which I recommend) change security to SSL (this will also automatically change the port above it). Click Next.
    3. For outgoing server you can either use AU's or the Gmail email relay. 

      AU outgoing-smtp Server- stigerout.auburn.edu
      Port - 587
      Security Type - None
      Require sign in checked with username and password entered.

      Gmail-
      For SMTP server use smtp.gmail.com. 
      Change the Security to SSL which will automatically change the port. 
      Enter your Gmail address and password for username and password.* 
      Click Next twice.
      (If you use Gmail you'll want to add your @auburn.edu address in the Gmail Settings under Accounts and Imports so that your sent mail will show your @auburn.edu address).
    4. Name the account whatever you like and specify the sending name you want to use and click Done.
  • Blackberry via Blackberry Enterprise Server
  • iPhone
    1. Settings > Mail, Contacts, Calendars

      Mail, Contacts, Calendars
    2. Choose Add Account


    3. On the Add Account screen choose Other

      Other
    4. At the Other screen choose Add Mail Account

      Add Mail Account
    5. On the New Account screen enter Name, email address, and password. Description is arbitrary.

      Name, email address, and password 1 Name, email address, and password 2
    6. Roll down to the Incoming Mail server and enter tigerin.auburn.edu for Host Name along with your AU username and password

      Incoming Mail Server
    7. For Outgoing Mail Server enter stigerout.auburn.edu for Host Name along with AU username and password.

      Outgoing Mail Server
    8. You will receive a message that Preferences cannot verify server identity. Choose Continue. You will receive this message once for incoming server and once for outgoing server.

      Preferences cannot verify
    9. At the confirmation screen choose Save
      Save

  • Select the mobile device you want to configure for Exchange (Employees):

  • Android
    1. Settings > Accounts
    2. Add Account
    3. Choose Corporate Sync or Exchange ActiveSync
    4. Email Address: username@auburn.edu
      Password: your AU password

      Optional on some devices -

      Domain: auburn.edu
      Username: your username
    5. Done or Save
  • Blackberry via Blackberry Enterprise Server
  • iPhone
    1. From the iPhone home screen choose Settings, then Mail, Calendar, Contacts

      Mail, Calendar, Contacts
    2. Choose Add Account

      Add Account
    3. On the Add Account screen choose Microsoft Exchange

      Microsoft Exchange
    4. On the Exchange setup screen enter your email address, auburn.edu as domain, AU username and password, and description (arbitrary)

      Domain, username, password
    5. On the confirmation screen choose Save

      Save

Last Updated: Jan. 20, 2012