Mobile Email Solutions

Mobile Solutions

Email is a primary means of communication for most people and is an official line of communication internally at Auburn University.  Below you will find the instructions for setting up your mobile device (smartphone, tablet, etc.) to retrieve your email based on your type of device and the email application you have been assigned.

As usage of mobile devices increases, this page will continue to develop as a value resource for our mobile community.

To view the VPN setting for mobile devices, visit the VPN Support Page.

 

Students with TigerMail/Office 365

Android

Android devices vary, so the steps below may not be exactly right for your device, but should still provide you with the information you need to set up your device in order to retrieve your TigerMail email.

  • Settings > Accounts and Sync > Add Account > Exchange Active Sync (Corporate)
  • Email address: username@tigermail.auburn.edu
  • Password: your password
  • Domain\Username: username@tigermail.auburn.edu
    (If just Domain, leave blank.)
  • Password: your password
  • Server: outlook.office365.com
  • Use Secure Connection: checked
  • Accept all SSL certs: checked
Blackberry
  • In Email Settings choose 'Other' for account type if prompted (Windows Live does not work)
  • Email address: username@tigermail.auburn.edu
  • Password: your password
  • Server name: outlook.office365.com
  • Port: 993
  • Encryption method: SSL
Apple
  • Settings > Mail, Contacts, Calendars
  • Add Account: Microsoft Exchange
  • Email: username@tigermail.auburn.edu
  • Domain: leave blank
  • Username: username@tigermail.auburn.edu
  • Password: your password
  • Description: arbitrary
    Then Server will pop up
  • Server: outlook.office365.com
  • Next
  • Mail, Calendar, Contacts can be turned off on this screen
  • Done

Employees with Exchange

Android
  1. Settings > Accounts
  2. Add Account
  3. Choose Corporate Sync or Exchange ActiveSync
  4. Email Address: username@auburn.edu
    Password: your AU password

    Optional on some devices -
    Exchange server: cas.auburn.edu
    Domain: auburn.edu
    Username: your username
  5. Done or Save
Apple
  1. From the iPhone home screen choose Settings, then Mail, Calendar, Contacts

    Mail, Calendar, Contacts
  2. Choose Add Account

    Add Account
  3. On the Add Account screen choose Microsoft Exchange

    Microsoft Exchange
  4. On the Exchange setup screen enter your email address, auburn.edu as domain, AU username and password, and description (arbitrary). If you are prompted for the server, enter "cas.auburn.edu".

    Domain, username, password
  5. On the confirmation screen choose Save

    Save

Retirees with TigerMail Live

Android

Android devices vary so the steps below may not be exactly right for your device, but should still provide you with the information you need to set up your device in order to retrieve your TigerMail Live email.

  • Settings > Accounts and Sync > Add Account > Exchange Active Sync (Corporate)
  • Email address: username@tigermail.auburn.edu
  • Password: your password
  • Domain\Username: username@auburn.edu
    (If just Domain, leave blank.)
  • Password: your password
  • Server: outlook.office365.com
  • Use Secure Connection: checked
  • Accept all SSL certs: checked
Blackberry
  • In Email Settings: Choose 'Other' for account type if prompted (Windows Live does not work)
  • Email address: username@tigermail.auburn.edu
  • Password: your password
  • Server name: outlook.office365.com
  • Port: 993
  • Encryption method: SSL
Apple
  • Settings > Mail, Contacts, Calendars
  • Add Account: Microsoft Exchange
  • Email: username@tigermail.auburn.edu
  • Domain: leave blank
  • Username: username@auburn.edu
  • Password: your password
  • Description: arbitrary
    Then Server will pop up
  • Server: outlook.office365.com
  • Next
  • Mail, Calendar, Contacts can be turned off on this screen
  • Done

Last Updated: August 25, 2014