An email will be sent to the Approver (Department Head or above) notifying him/her of the request. The Approver can approve or reject request.
When the Approver approves the request, an email is sent to IDM and the Submitter notifying them the request has been approved. The Submitter is instructed in the email to have the affiliate go the IDM office with a current valid government issued photo ID to get his ID card.
The individual must contact or come to the IDM office within 90 days. At the end of the 90 days, the request will expire.
After the individual comes to our office, IDM will enter the Banner ID and GID along with any additional comments and approve the request. An email is sent to the Submitter with this information.
Upon separation, an individual with AU login access (Submitter) will need to complete the online form Access Request Form and request deactivation.
The sponsoring department will need to collect the AU ID card and notify IDM when the individual departs Auburn University. The department can call IDM at 334-844-4386 to make arrangements to transfer the ID card to IDM. Please do not send the AU ID card to IDM by campus mail.
Any questions, please call IDM at 334-844-4386
There is a $25.00 replacement fee for a damaged card due to negligence or a lost card without a police report. The minister can pay for the replacement AU ID card by credit card (Visa, Master Card, or Discover) at the IDM office.
Annual Reverification Process:
The annual reverification process is automated. One month (30 days) prior to the expiration date, the Approver will receive an email from IDM which will contain the person’s name, Banner ID, GID, and Job Description.
The Approver will need to provide a new expiration date (no longer than one year), by replying to the email, if the individual still needs access to Auburn University resources.
If the individual no longer needs access, the Approver will notify IDM by replying to the email and stating the person no longer needs access. IDM will inactivate the individual and all access will be removed.
If the Approver does not respond to the IDM email, a reminder email will be sent 15 days prior to the expiration date. In addition, the Alternate Contact will receive an email to have them remind the Approver to answer the IDM email.
If no response is sent from the Approver by the expiration date, the individual will be inactivated and all access to Auburn University resources will end.