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Support > Student PC Shop

Student PC Shop

(334) 844-9313 | 103 Hemlock Drive
Monday - Friday 7:45 - 4:45

We will have extended hours during Move-in Mania Saturdays, August 9th & 16th from 8-5 and Sundays, August 10th & 17th from 1-5.

The Student PC Shop has two main functions:

• Student computer prep & repair
• Helping students in on-campus housing get connected to AU_WiFi and AU_GameNet

PC Prep & Repair

Students may bring their personal computers to the SPCS for repair or to prep the computer for use on the Auburn network. The cost of this service is a fraction of that found at other local stores and is directly billed to student's bursar account. Work done on personal computers will fall into one of these levels:

Computer Prep

Operating System Updates Software Installation Anti-virus Cisco Clean Access Agent Spyware Protection VPN Client etc. Prep for AU_WiFi

 

Repair - Level 1	Repair - Level 2	Repair - Level 3
Typically < 1 hr Work Extensive Diagnostics Data Transfer Replace Hardware (Student supplies parts)	Spyware Cleanup Virus Cleanup Patching Virus Software Update	Wipe out Hard Drive Rebuild Operating System

 

Get Connected to AU_WiFi & AU_GameNet

Common Topics

• What is AU_WiFi?
• What is AU_GameNet?
• Hardware requirements
• Security requirements

Configuration Instructions

• Connect to AU_WiFi with Windows XP
• Connect to AU_WiFi with Windows Vista
• Connect to AU_WiFi with Linux (Ubuntu)
  
  
• Connect to AU_GameNet with a PS3
• Connect to AU_GameNet with a Wii
• Connect to AU_GameNet with an XBOX360

Policies

• Peer-to-peer file sharing disabled
• Virus Protection policy
• AU_WiFi Acceptable Use policy
• Network policy
• Copyrighted materials policy

Troubleshooting

• I'm getting a certificate revocation error