Giving User B Access to User A’s Inbox
FIRST: User A must make User B a delegate using the following steps:
- Open Outlook. Choose File tab > Account Settings > Delegate Access.
- Click Add button in the Delegates window. Carefully read any information provided in each window you work in to help you understand what you are setting up.
- Type User B’s name in the Search window, hit Enter then click OK.
- In the Delegate Permissions window that appears, choose the permissions you wish to grant. If you need User B to read, create and modify items, you will need to choose Editor next to anything you want User B to manage. Choose Author if you want User B to read and create items. Choose Reviewer if you want User B to read items.
- Click OK twice to close windows.
- In Outlook’s main window, choose Home tab.
- Right-click on the Inbox > select Properties > select Permissions. If User B’s name is not already listed with the necessary permissions granted, add User B’s name then choose the permissions User B needs.
- Right-click on the mail account (email@example.com) > select Folder Permissions. Add User B’s name and make sure “Folder Visible” under “Other” is selected. Click OK.
- Open Outlook. Choose File tab > Account Settings > Account Settings...
- Select User B’s Exchange account in the Name column (firstname.lastname@example.org - it should be the only account listed).
- Click the Change button.
- Click More Settings...
- Select the Advanced tab.
- Click the Add button.
- In the Add mailbox window, type User A’s name > click OK.
- Click OK > Next > Finish.
- Click Close.
Last Updated: Sept. 26, 2011