Need
Help?

Contact the OIT HelpDesk

Contact Info

By Phone or Email

Phone: 334-844-4944

Email: helpdesk@auburn.edu

Hours of Operation

RBD Library
3rd Floor
RBD Library
2nd Floor
(Learning Commons)

Sun

Mon-Thur

Fri

Sat

5pm - 10pm

7:30am - 10pm

7:30am - 5pm

Closed

5pm - 10pm

1pm - 10pm

1pm - 5pm

Closed

Chat Online

Chat Is Unavailable

The normal chat hours are:

  • Sun 5:30pm - 9:30pm
  • Mon-Thur 8:30am - 9:30pm
  • Fri 8:30am - 4:30pm

The HelpDesk will be closed on Sunday, November 18th. The chat hours for November 19th & 20th will be from 8:30am-4:30pm.

Chat Hours

  • Sun 5:30pm - 9:30pm
  • Mon-Thur 8:30am - 9:30pm
  • Fri 8:30am - 4:30pm

The HelpDesk will be closed on Sunday, November 18th. The chat hours for November 19th & 20th will be from 8:30am-4:30pm.

Auburn Username
If none, enter your name.

Description of the Problem

Report a Problem

All fields are required.

Username


Email Address (you can currently access)


Full Name


Phone Number


Operating System


Describe Your Problem


Security Question: What is 2 + 2?


Skip to Navigation
A-Z Index | Map | People Finder
Office of Information Technology
Skip to Main Content
Go Back to the Top
  • Students
  • Employees
  • IT Pros
  • Services
  • Support Areas
    • Computing Coordinators
    • HelpDesk
    • Identity Management
    • IMG
    • IT Directory
    • Student PC Shop
    • * Report a Problem *

OIT Home

Employees

Accounts

  • Administrative Computing Coordinators
  • AU Access
  • AU Dial
  • Banner
  • Email Alias
  • File Mover
  • MyAccount
  • Outlook (Email)
  • SharePoint
  • Sponsored/Temporary Accounts
  • Usernames, Passwords, & PINs
  • Xtender

Teaching & Learning

  • AU Partners
  • Campus Web Solutions
  • Classroom Design Group
  • Faculty Development Center
  • Getting Started for Supervisors
  • Lynda.com Training
  • Streaming Media
  • Technology Enhanced Classrooms
  • Test Scoring & Scanning
  • Web Development

Hardware & Software

  • AU Install
  • AU Lease
  • AU Office
  • Computer Labs
  • Hardware Discounts for Departments
  • Hardware Discounts for Employees & Students
  • Software Discounts for Departments
  • Software Discounts for Employees & Students

Connectivity

  • AU Wireless
  • CallPilot
  • Cellular Service
  • Data/Phone orders
  • Email for Mobile Devices
  • Telephone Services

Security Center

  • Phishing Prevention
  • SPAM Prevention
  • Spyware/Malware Removal
  • TSM (Tivoli Storage Manager)
  • Virus Protection
  • VPN Client
  • HelpDesk
  • Email HelpDeskhelpdesk@auburn.edu
  • Phone HelpDesk334-844-4944
  • Chat with HelpDeskChat Online
  • HelpDesk WebsiteWebsite
  • Report a ProblemReport a Problem
  • Student PC Shop
  • Email SPCSspcs@auburn.edu
  • Phone SPCS334-844-9313
  • SPCS WebsiteWebsite
  • Instructional Multimedia Group
  • Email IMGimg@auburn.edu
  • Phone IMG334-844-5181
  • IMG WebsiteWebsite
  • Identity Management
  • Email IDMidm@auburn.edu
  • Phone IDM334-844-4386
  • IDM WebsiteWebsite

Last Updated: Apr. 9, 2012

  • About OIT

  • IT Governance

  • IT Policies

Ask the Executive Director


Facebook Twitter

  • 300 Lem Morrison Drive

  • Auburn University, Alabama 36849

  • (334) 844-4512 |

Suggest Improvements | Privacy | Copyright ©