Retracting a sent item

Task:

Retracting a sent item (message, appointment, etc.) in GroupWise.

How to do it: Show Me How

  1. Click on your "Sent Items" folder and choose the appropriate message.

    Sent Items Folder



  2. With the appropriate message selected, choose to delete it.


  3. A dialog box will appear. Choose "All Mailboxes."

    Delete Mailbox


  4. Click "OK".

    Note: This feature will only work from one GroupWise user to another. Once a message leaves Auburn University and goes to an external address, you will no longer be able to retract the message.