Account Information > GroupWise > Common Topics

Common Topics
Class Notes

 

What is GroupWise?

GroupWise is the recommended e-mail package for Auburn University employees.  It is an integrated e-mail, calendaring, scheduling, document and task management program.  Junk mail handling, calendaring, proxy access to multiple accounts, and a full-featured web version accessible from anywhere are among its most useful features.

You must have a GroupWise account in order to use GroupWise. If you don't think you have a GroupWise account, please talk with your Administrative Computing Coordinator, who can arrange to get the appropriate access for you. If you prefer, you can submit an online request to have a GroupWise account set up.

(To log in, type the prefix auburn\ before your User Name . You must be an employee with an OIT password.)

If you have questions, feel free to contact the IT HelpDesk at 844-4944 or send e-mail to helpdesk@auburn.edu.

Features

GroupWise is an e-mail/office management package that includes e-mail, calendaring, and scheduling. One powerful feature in GroupWise is its Address Book. It is an effective tool for storing and managing contact information such as names and e-mail addresses. The GroupWise system book is maintained by the Office of Information Technology and stores all campus GroupWise users. GroupWise also allows storage of external e-mail addresses in personal address books maintained by you. You can also create mailing lists and nicknames for people you contact often.

GroupWise allows you to send attached files and graphics easily. It will convert incoming MIME message and is MAPI compliant.

In addition to standard features one might expect from a mainstream e-mail package, GroupWise also includes some advanced office management features. One example is the Rules feature that allows you to create rules to process incoming mail, and a Task list. You can use the Rules set up a rule that will reply to messages when you are out of town or have GroupWise store messages with a specific subject in a folder automatically. The tasks feature allows departments to assign and track them.

GroupWise calendaring and scheduling features allow users to schedule meetings and resources. The Busy Search feature allows you to check one another's calendars for open time and dates. Other useful features include Notes, Delay delivery, the Auto-Date, a Web client and more.

To Top of Page

GroupWise Web Access

GroupWise users with Internet connectivity can use TigerMail, GroupWise's Web client, from anywhere in the world as long as they have a GroupWise account. To use TigerMail, point your Web browser to http://tm.auburn.edu to log in.

Please note that the TigerMail interface includes most of the features available to GroupWise users but not all of them.

To Top of Page

System Requirements

These are the minimum system requirements for the GroupWise 6.5 client:

Windows XP

Windows Vista

Windows 2000

Windows NT

Windows 98

Web Access System Requirements

The GroupWise web access client, also known as TigerMail, will run under any standard Internet browser such as Microsoft Internet Explorer version 4.0 or later or Mozilla Firefox.

To Top of Page

GroupWise Address Book

The GroupWise address book contains three default books.

Novell GroupWise Address Book

Personal Address Book

Frequent Contacts

To Top of Page

GroupWise Training

The Office of Information Technology (OIT) offers regular GroupWise training to Auburn University employees needing to learn more about this powerful and flexible e-mail system. The classes are offered through the HRD department. Please click the training link below to log into the A-Train system and find a training date.

OIT GroupWise Training Dates

To Top of Page