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Account Information > E-bill > I forgot my authorized password

I forgot my authorized password

Issue:

I am an authorized user and am trying to log in to E-Bill but have forgotten my password.

Solution:

1. Make sure that your e-mail address has been entered in the E-mail Address field.
   
   
   
   
2. Click the View my Password Hint link.
   
   
   
   
3. If you prefer, you can also enter your e-mail address and have your actual password send to the e-mail account associated with your Authorized User account. You can do this by clicking the E-mail my Password link.
   

Note: If you have not established a password hint and do not remember your E-Bill password, you will need to ask your student to delete you as an authorized user and add you again. This will generate a new welcome e-mail message from E-Bill. This message will contain a new initial password.

Troubleshooting: How can I make an online payment if I cannot log in to E-bill?