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Account Information > E-bill > Common Topics

Common Topics

• Where is E-bill?
• Can I have my bills mailed to me?
• Help with E-bill
• Features of E-bill
• Who can access E-bill?

Where is E-bill?

• Students access E-bill through the campus portal, AU Access.

  Log on to AU Access > click on the tiger i tab
  

Click on the E-bill logo. No additional login is required.

• Authorized users access E-bill at http://ebill.auburn.edu or from the AU home page - click on Students, then on the E-bill icon. Login with your authorized user ID and password.

Can I have my bills mailed to me?

Effective July 2007, no billing statements will be printed or mailed for active students. When a new bill is available e-mail notifications will be sent electronically from E-bill to the student and any Authorized Users established by the student. Bursar bills will not be printed and mailed.

Help with E-bill

If you need assistance using E-bill, there are several resources available to you.

• Online help
  Always available at http://www.auburn.edu/oit/account_info/ebill/
  
  
• Billing Questions
  Contact the Bursar’s Office at bursar@auburn.edu or (334) 844-4634.
  
  
• Technical Questions
  Contact ebillhelp@auburn.edu or (334) 844-4944 or visit the OIT HelpDesk on the 1st floor of the RBD Library.
  

 

Features of E-bill

E-bill provides Auburn University students and their authorized users with secure access to online Bursar services. Use E-bill to view current due dates, account balances, and previous statements. Use E-bill’s secure and flexible options to pay Bursar fees online (MasterCard, Visa, Electronic check) and to schedule recurring automatic payments.

• Check your Bursar bill
  
  View current due dates, account balances, and previous statements.
  


• See recent activity
  
  View up-to-date charges and payments online, including previous balances, payments, adjustments, and new charges. You can view the information as soon as it's posted.
  
  
• Pay your bill
  
  Secure and flexible payment options, including Visa, MasterCard, or electronic check, using stored payment profiles or pre-scheduled automatic payments.
  
  
• Schedule automatic payments
  
  Use E-Bill to schedule recurring automatic payments or one-time payments. You can establish preset limits for recurring automatic payments as well.
  
  
• Authorize others to make payments
  
  Make online statement and payment features available to those you authorize.
  
  
• Security
  
  Your account information and transactions are secured and protected by 128-bit encryption.
  

Additional Information regarding changes to Auburn University Bursar billing procedures:

• The annual Bursar billing schedule with due dates is available online at: http://www.auburn.edu/billing.
  
  
• In accordance with the Auburn University student e-mail policy, students are responsible for checking their AU e-mail in a timely fashion and on a regular basis. Keep in mind that even if someone else is paying the Bursar bill, the student is ultimately responsible for the charges. Please take steps to make E-Bill available to those who need access to make payments and see statements, like parents or grandparents.

How to: Establish Authorized Users

• E-Bill - it's convenient, reliable, and secure. For additional information, please contact the Bursar's Office at bursar@auburn.edu for billing questions or address technical questions to ebillhelp@auburn.edu

Who can access E-bill?

All Auburn University students have access to E-bill to view their own Bursar account information. E-bill is available through the campus portal, AU Access. Students can give others permission to access their E-bill outside the campus portal by establishing them as Authorized Users.

How to: Establish Authorized Users