Common Topics
- Where is E-bill?
- Can I have my bills mailed to me?
- Help with E-bill
- Features of E-bill
- Who can access E-bill?
Where is E-bill?
- Students access E-bill through the campus portal, AU Access.
Log on to AU Access > click on the tiger i tab
Click on the E-bill logo. No additional login is required.
- Authorized users access E-bill at http://ebill.auburn.edu or from the AU home page - click on Students, then on Student Financial Services link on the left hand side, then on the E-Bill icon. Login with your authorized user ID and password.
Can I have my bills mailed to me?
Effective July 2007, no billing statements will be printed or mailed for active students. When a new bill is available e-mail notifications will be sent electronically from E-bill to the student and any Authorized Users established by the student. Student bills will not be printed and mailed.
Help with E-bill
If you need assistance using E-bill, there are several resources available to you.
- Online help
Always available at http://www.auburn.edu/oit/account_info/ebill/
- Billing Questions
Contact the Student Financial Services Office at studentbilling@auburn.edu or (334) 844-4634.
- Technical Questions
Contact ebillhelp@auburn.edu or (334) 844-4944 or visit the OIT HelpDesk on the 1st floor of the RBD Library.
Features of E-bill
E-bill provides Auburn University students and their authorized users with secure access to online student financial services. Use E-bill to view current due dates, account balances, and previous statements. Use E-bill’s secure and flexible options to pay student fees online (MasterCard, Visa, Discover, American Express, Electronic check) and to schedule recurring automatic payments.
- Check your Student bill
View current due dates, account balances, and previous statements.
- See recent activity
View up-to-date charges and payments online, including previous balances, payments, adjustments, and new charges. You can view the information as soon as it's posted.
- Pay your bill
Secure and flexible payment options, including Visa, MasterCard, or electronic check, using stored payment profiles or pre-scheduled automatic payments.
- Schedule automatic payments
Use E-Bill to schedule recurring automatic payments or one-time payments. You can establish preset limits for recurring automatic payments as well.
- Authorize others to make payments
Make online statement and payment features available to those you authorize.
- Security
Your account information and transactions are secured and protected by 128-bit encryption.
Additional Information regarding changes to Auburn University student billing procedures:
- The annual Student Financial Services billing schedule with due dates
is available online at: http://www.auburn.edu/billing.
- In accordance with the Auburn University student e-mail policy, students are responsible for checking their AU e-mail in a timely fashion and on a regular basis. Keep in mind that even if someone else is paying the Student Financial Services bill, the student is ultimately responsible for the charges. Please take steps to make E-Bill available to those who need access to make payments and see statements, like parents or grandparents.
How to: Establish Authorized Users
- E-Bill - it's convenient, reliable, and secure. For additional information, please contact the Student Financial Services Office at studentbilling@auburn.edu for billing questions or address technical questions to ebillhelp@auburn.edu
Who can access E-bill?
All Auburn University students have access to E-bill to view their own student billing account information. E-bill is available through the campus portal, AU Access. Students can give others permission to access their E-bill outside the campus portal by establishing them as Authorized Users.
How to: Establish
Authorized Users