Navigation tutorial gives white screen or asks for password

 

Issue:

 

When I try to access the Banner Navigation Tutorial it gives me a white screen or asks me for a password.

 

Solution:

 

White Screen - This is typically due to the version of Adobe Flash Player you are using. To update to the latest version go to: http://www.adobe.com/products/flash/about/. For further assistance, please contact the OIT HelpDesk at 844-4944 or helpdesk@auburn.edu.

 

Asks for a Password - You are probably using a link to an older version of the tutorial which was behind a login. Please use this link to access the Banner Navigation Tutorial. For further assistance, please contact the OIT HelpDesk at 844-4944 or helpdesk@auburn.edu.