Browser crashes when accessing Banner Admin

 

Issue:

 

My browser (Internet Explorer/Firefox) crashes when I access Banner Admin even though I passed the Banner Browser Checker.

 

Error:

Faulting application iexplore.exe, version 6.0.2900.2180, faulting module jvm.dll, version 0.0.0.0, fault address 0x00050b58.

 

Solution:

 

Uninstall any 3rd party search toolbars (ie. Google toolbar, Yahoo! toolbar). For further assistance, please contact the OIT HelpDesk at 844-4944 or helpdesk@auburn.edu.