AU Access is Auburn University's portal system, an information gateway that provides a single sign-on entry point to a suite of communication and information management tools.

AU Access provides secure access to all services connected to the portal: Banner, TigerMail, calendars, news, and announcements. Additional features will be added over the coming months.

Common Topics

• What is AU Access?
• Take a Tour of AU Access
• Where is AU Access?
• Recommended Browsers
• System Requirements [Banner Support]
• Test your Browser's Readiness for AU Access
• Banner Questions/Comments
• Scheduled Maintenance Sunday Mornings
• AU Access Content Procedures & Guidelines

AU Access How-To

 

GENERAL INFO

• Log in to AU Access
• Disable a Pop up blocker [Browser Settings]
• Establish Trusted Site for Pop up blocker [Browser Settings]
• Navigate in AU Access

CHANNELS

• Change the look of your AU Access home page
• Rename a tab
• Add a tab
• Add a channel to a tab
• Reorder channels on a tab
• Delete a column from a tab
• Channel Content Creators
  • Create a channel using Contribute
  • Channel guidelines
  • Update a channel using Contribute

GROUPS

• What are groups and why do I want one?
• Getting Help for Group Studio
• How to request a group
• Group Leaders and Delegated Members
  • Online Group Leader Certification
  • How to Delegate Responsibilities
  • How to Add and Remove Group Members
  • Create a Photo Album
  • Create Links
  • Create News Articles
  • Create Message Board Topics
  • Create Announcements
  • Create Featured Content
  • Create a Guest View
  • Manage the Group Calendar

CALENDAR

• Using the Calendar in AU Access
• Adding an event to the calendar
• Adding a task to the calendar
• Setting calendar permissions
• Subscribing to a calendar
• Using reminders for calendar events or tasks
• Creating a calendar set
• Importing an ical formatted calendar

 

Troubleshooting

• I can't log in to AU Access
• Browser Problem - pop up windows
• Failed Login: username/password pair not found
• Failed Login: Login disabled
• My URL-Framed tab kicks me out of AU Access
• I have forgotten my password. [Password Support]
• System Alert: Session Will Expire
• Single sign-on for E-mail isn't working
• No Back Button Available