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Troubleshooting

Connect can be used in two ways at your personal computer: audio only or audio/video.

 

Equipment needed at your computer:

  • A headset with microphone (required)
  • Internet capable camera (optional)
    • Suggested purchase is the Logitech Quickcam Communicate STX works well; available from GovConnection. Camera and headset are included in this.

Connect takes advantage of internet browsers and the flash player for meetings. To test that your preferred browser is compatible please go to: http://connect.auburn.edu/common/help/en/support/meeting_test.htm

Equipment needed for conference room/classroom setting:

  • Projector to display the meeting room
  • All participants must adhere to the resolution size of 1024 X 768 which is optimized for projectors.
  • Laptop or desktop computer
  • If participants in this setting need voice capability, we suggest one of the following microphones:
  • For large groups, we recommended a spokes person for the group to ask questions using either headset with a microphone or separate microphone.

 

Last Updated: Sept 10th, 2010

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