Canvas FAQs

 

When do faculty have access to Canvas?

You have access as of today, IF you are listed as the instructor of record in Banner. If you are not listed as the instructor of record in Banner, you won’t have access to your class in either Blackboard or Banner until you are.

How do I get into Canvas?

There are three ways to get into Canvas

  • Log into AU Access and click the Canvas link (right next to Blackboard). It's available at the top right as well
  • Click the Canvas link on the Employee page
  • Navigate to auburn.instructure.com and log in with your Auburn credentials

About Development Courses in Canvas

Because Canvas is set up quite differently from Blackboard, we will not be able to host development courses. HOWEVER: Faculty who wish to work in Canvas before using it for a class have two options. But DO NOT use your Auburn e-mail address when signing up for the non-Auburn Canvas courses. This will cause issues when logging into Auburn's Canvas system.

  1. Create a free, 1-week account and use sample courses Instructure has set up:
    http://www.instructure.com/ - and click the blue “Try Canvas Instantly” button. DO NOT use your Auburn e-mail address when signing up for the non-Auburn Canvas courses. This will cause issues when logging into Auburn's Canvas system.
  2. Create a free-for-teachers course: You can develop a course here, then export it to Auburn’s version of Canvas when you’re ready:
    http://www.instructure.com/teachers - scroll to the bottom of the page and click the blue “Canvas for Instructors” button. DO NOT use your Auburn e-mail address when signing up for the non-Auburn Canvas courses. This will cause issues when logging into Auburn's Canvas system.

If I set up my course in Canvas and don’t like it, can IMG reset it?

IMG won’t have to: You can do that by using the “reset course content” button under Settings, look for the button on the far right. That erases everything you’ve put into the course.

Can I cross list sections like I did in Blackboard? How?

Yes! And you can do it yourself; you don’t have to do it through Banner. A Flash video on how to cross list in Canvas is available.

Are there any limitations on what I can add to Canvas?

No; however, please note that there is a course size limit of 500 MB per course in Canvas.

Are there restrictions on adding audio and/or video files in Canvas?

Other than the 500 MB per course size limit, no.

If you have videos you want to use, we strongly recommend that you house them outside of Canvas and link to them. Remember, too, that Authenticated iTunes is available.

What “counts” as part of the 500 MB course size limit?

All the stuff that happens in a course are part of the course size limit except multimedia recordings. That being said, if you have a particular course in Canvas that requires a little more size, the Canvas admin can manually bump those up on a course by course basis.

I get a copyright error when I try to open a PDF I scanned and uploaded into Canvas.

The issue occures when the PDF is protected. When you scan the document, be sure to uncheck protection so the error won't occur.

Can I add a GTA to my course?

Yes! A Flash video on how to add a TA into Canvas is available.

Can I add students to my classes? What if a student is missing?

No. Only students officially enrolled through Banner may have access to course material in Canvas. If a student is missing from your Canvas roster (or if a student is enrolled that shouldn't be in your Canvas course), please contact IMG at img@auburn.edu. Please let us know the student's username and the course (ex, ENGL-1100-002).

Can I use Respondus with Canvas? The Lockdown Browser?

Yes. Just be sure to choose the Canvas personality when you get ready to publish to Canvas. If the Canvas personality is not listed, update your version of Respondus.

Yes, the Lockdown Browser is available for Canvas.

Where can I get help if I need it?

Call IMG – 844-5181

Come by IMG – 144 Foy Hall (entrance in Foy Courtyard)

Check the help offered by Auburn (videos and FAQs)

Check the Canvas Users Guide (Instructors) (PDF Manual)

Last Updated: January 15th, 2013

Auburn University | Auburn, Alabama 36849 | (334) 844-5181 |
Website Feedback | Privacy | Copyright ©